Brilliant of Reckless? Nordstrom Local Is A Store With No Clothes.

Retail is the point of decision in consumer marketing. When a person stands before a product in the store, it’s decision time. The same holds true for people placing products in an online Shopping Cart. Will the shopper abandon or will she purchase? These are fundamental questions for the country’s greatest retailers to address on […]

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More Cheetos! Don’t Hold Back, Cat.

In a brilliant experiential move that may surprise and delight snack food lovers, Cheetos will open its first-ever fine-dining pop-up restaurant called The Spotted Cheetah in Tribeca in NYC from August 15th through 17th. Celebrity Chef Anne Burrell has curated the ultimate Cheetos dining experience, featuring 11 of her signature dishes – from Cheetos grilled […]

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Carnival Steers Its Brand Nicely Through Choppy Marketing Waters

Although I’ve done some copywriting for a couple of different cruise lines, I’d never actually taken a cruise until my recent trip to Alaska on Carnival Cruise Lines. And I have to say, it was quite an experience, both as passenger and someone endlessly fascinated with travel marketing. Allow me to share some random observations: […]

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Nine Founders Rock BMW’s Hot Seat

Startup founders think big and act fast. BMW and their ad agency, KBS, understand the mindset, and chose to appeal directly to entrepreneurs with BMW Hot Lap Pitch, a high-speed spin on the classic elevator pitch. An elevator ride can be frightening for some, but these brave entrepreneurs pitched their business ideas to VCs from […]

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What Are You Laughing At?

Paul Burke, a freelance copywriter and novelist, thinks advertising is no longer funny. He knows what of he speaks, and he knows why. “A client erring on the side of caution is like a pope erring on the side of Catholicism,” he argues in Campaign. In other words, you need to take substantial risks to […]

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Attention West Elm Shoppers Who Wish To Sleep In The Store

Brand experience is almighty. While prospects experience a brand’s advertising, it’s often more impactful for people to actually experience the brand on a more visceral level. To this end, some prominent retailers are now exploring opportunities new in experiential marketing, brand extensions, and brand partnerships. According to The New York Times, West Elm, a division […]

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Content Studios Increasingly Borne of the Agency’s Rib

Content marketing has been around since John Deere started a magazine for farmers in the late 19th century. For the past 10 to 12 years, the discipline has come back with a furry, as digital reawakened the opportunity in long-form brand and multi-platform storytelling. The changes have been disruptive, and many clients and agencies continue […]

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You Can Rest Now. O&M Has Integrated Marketing for the Digital Age All Figured Out.

Sampling is the oldest play in the book. Sampling works where ads do not, because people often need to “see it to believe it,” or taste it, as the case may be. Take Coke Zero. How can it possibly be as good as full-calorie Coca-Cola? The idea defies logic. It’s a problem that requires new […]

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Much More Than Political Careers at Stake in Israel’s Election

The citizens of Israel are due to vote tomorrow. Will they vote for peacekeepers or hawks? Millions of people around the world are hoping it’s a vote* for peace. In the run up to the election, The Parents Circle Families Forum—an organization of Palestinian and Israeli families who have lost a family member to the […]

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Five Experiential Marketing Campaigns That Really Work

Experiential marketing is a way for companies to create ideas and experiences that may entertain or even scare people. The purpose is to frame the brand in an edgy and engaging way creating an experience that the person will take away and hopefully remember for a while possibly sharing it with a friend via word […]

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Will The Real Experience Designer Please Stand Up?

Titles are superficial. And like so many superficial things, we cling to them dearly. Particularly so in the ego industries where a director is someone with a seat and a say. Hey, I get it. It makes sense. When it takes you 15 years to make it to creative director, you want to revel in […]

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Seattle’s Big Ideas Belong On Big Napkins

The world knows about Amazon and Microsoft, but the startup scene in Seattle has also gotten quite a boost from all the talent the big boys are luring to town. As part of the new Bezos Center For Innovation at Seattle’s Museum of History and Industry, several of these startups have gotten a big – oversized, you might say – spotlight thanks to an innovative idea from local agency Copacino + Fujikado.

MOHAI 8536 Bezos NeedleSketchNowOpen_ST

Often, when you meet someone involved with a startup, you come away thinking, “So what the hell do they really do?” So ten startups, chosen in conjunction with local online pub Geekwire, were given giant six-foot “napkins” to sketch an idea that represents their business in its simplest form.

One startup, SNUPI Technologies, used their napkin to outline the genesis of their new product Wally – which uses a home’s electrical wiring as a giant antenna connected to sensor that can collect data and track condensation from water or appliance leaks. The idea grew from a series of events, outlined on the napkin, that began with noise overheard emanating from a wireless keyboard.

snupinapkin

The other startups also have equally compelling ideas—and napkins. If you’re going to promote a museum as interactive and innovative as MOHAI, the idea makes sense. For Copacino + Fujikado, the idea represents a way to “own the moment of innovation,” according to Mike Hayward, C+F’s Creative Director. And to generate some public participation, people were invited to sketch their ideas as well.

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Of course, any creative in advertising knows the best ideas sometimes come from napkin sketches. In the world of startups, that adage applies as well.

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Bud Light To Anchor 4000-Room Party Boat in NYC for Super Bowl XLVIII VIPs

When I worked on the Coors business at Integer back in the day, the brewery provided a lot of perks, primarily in the form of baseball, basketball, hockey and concert tickets. Broncos tickets were above my pay scale at the time.

Not surprisingly, the King of Beers plays the perks game at an even higher level.

Bud-Light-Hotel_party

According to NJ.com, Bud Light is leasing the 146,000-ton Norwegian Getaway for Super Bowl weekend 2014. The brand plans to use the ship as a floating hotel for 4,000 weekend guests.

At this time, the ship is still under construction in Germany. It’s scheduled to arrive in New York Jan. 26. The big game will be played February 2nd at MetLife Stadium. The game is being billed as “the first outdoor cold weather Super Bowl.”

Sadly, Joe Six-Pack won’t be able to book a room on the party boat — rooms are reserved for Bud Light VIPs, including key distributors and retailers.

David Daniels, marketing director for Bud Light speaking to ROI said, “An experience like this drives brand health and equity, and that will translate into sales long-term.”

You might wonder why a B2B event like this would impact sales. In beer, as in many things, you need shelf space at retail. No shelf space, no sales.

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Social Gets Some Big Time Face Time @Dreamforce 2013

Heads up SFO. A small city of people are flying in for Dreamforce, the annual user conference put on by Salesforce.com in San Francisco this week.

According to reports, some of the Dreamforce badge wearers will be seeking information on how to incorporate social media marketing and social selling into their practice. Others may be looking for a good party to attend. I hear Green Day is performing at a VIP function. How punk rock is that?

According to USA TODAY’s preview piece on the conference, L’Oreal began using new marketing and analysis tools Salesforce rolled out this year.

The software helps automate the process of discovering the interests of existing customers, then deciding which promotions to send to their social media accounts, via text or video ads.

L’Oreal brand managers used it to sign up thousands of hair salon owners in the U.S., who in turn used it to create thousands of Facebook pages that were peppered with social media ads for shampoos and conditioners.

I am a huge fan of discovering the interests of existing customers. That’s the fuel on which marketing runs. But I will admit to getting hung up a bit with the idea that software will effectively automate the process. I’m not saying software does not work in this capacity, or that this particular software as a service is not needed. Rather, I want to question which sales and marketing processes can and should be automated, and which work best when done manually.

I know this much, an email does not equal a phone call and a phone call does not equal a face-to-face meeting. I’d love to hear your thoughts on the matter, and possibly include said thoughts in an upcoming feature article.

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john st. Takes Experiential To A Darker Place

To compete with the recent wave of extreme pranks from marketers, Toronto agency john st. has launched their own exFEARiential marketing division. Muggings, carjackings, riots – there’s nothing they won’t do to get their client’s brands noticed.

I love how there is no disclaimer at the end of this video, and two “client” videos for further viewing. It makes you wonder if john st. is serious. Although the question here is not, “Is john st. serious?” The question is are the agencies and brands pulling very real stunts on unsuspecting people, serious?

Last month, Luke Sullivan wagered that he’s “not the only one who hates this crap.”

I’ve told several friends how much I hate these fear-producing stunts, and some of my buddies just tell me to shut up and get over it. Maybe I am wrong. Maybe I’ve become the old guy on his porch shakin’ his fist and yellin’ “Now you kids git offa my lawn!”

The ad industry is already thought by many to be a manipulative shell game played by semi-skilled hucksters. Why in the world would we–the ad people of the world–add to this negative public perception with even more manipulative crap?

Are the perpetrators here really that careless, arrogant, and operating with a total lack of respect for the consumer and knowledge about what works?

Clients want to sell their products or services, and they want their communications to create long term brand value while simultaneously driving purchase consideration. It’s fair to ask if live stunts that capture the imagination in a disruptive way do either.

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Levi’s Art Happenings Go Station To Station

Hello Barstow. This hardscrabble town in the California desert is home to Levi’s new art project on rails, for the day. Following Barstow, it’s on to LA and and then San Francisco, which will wrap up an epic cross-country journey.

According to Levi’s, Station to Station connects leading figures and underground creators from the worlds of art, music, food, literature, and film for a series of cultural interventions and site-specific happenings.

Last week when the train stopped in Minneapolis, musicians Patti Smith, Eleanor Friedberger and No Age performed. Yesterday in Winslow, Arizona, Jackson Browne, who co-wrote “Take it Easy,” was literally standing on a corner.

The train, designed as a moving, kinetic light sculpture, also broadcasts unique content to a global audience via Soundcloud. And there are lots of little films being created, like this one:

Without question, Levi’s is once again making its mark.

Watch the story unfold on Instagram.

stntostn on Instagram

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Can Brands Dance? Sir Martin Says Yes

Music moves people. Live music moves people deeply. The experience lingers for days, weeks, sometimes for years.

Naturally, brand marketers would love to gain some of this attention for their own purposes, and increasingly they’re turning to experiential marketing to deliver. Which is why it is not surprising to learn that WPP has ponied up $10 million for a share of SFX Entertainment, media mogul Robert F.X. Sillerman’s recently revived company (he sold the company to Clear Channel for $4.4 billion in 2000).

In January, SFX Entertainment purchased the North American division of Holland-based ID&T Entertainment, the world’s largest dance music concert promoter.

Here is footage from 2012′s Tommorowland event in Belgium:

SFX also owns nightclubs and music download store, Beatport.

WPP “recognizes the power of dance music to coalesce and address an increasingly difficult-to-reach audience,” Mr. Sillerman said.

Martin Sorrell, chief executive of WPP, compared the move to WPP’s investments in Vice, the Weinstein Company and others.

“Sillerman’s been extremely successful in consolidating fragmented industries which have untapped growth potential that generally have excellent marketing opportunities attached to them,” said Mike Principe, a former SFX attorney who is now CEO of The Legacy Agency. “He goes in, acquires en masse, and enjoys a leading position.”

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No One Was Hurt During The Making Of This Invasive Advertising

Would you stand up for a friend? No, seriously, if a friend called in the middle of the night and needed you to bail them out of a poker game gone wrong, would you rush over there with the ransom money to free your homey?

Carlsberg drinkers would.

Will Burns, CEO of Ideasicle loves the idea.

Carlsberg shattered the cliches while positioning itself as a brand for close (very close) friends. Here’s why I love this reality-prank idea: Carlsberg isn’t flatly claiming their beer is for those times when friends are together. They are demonstrating it.

David Gianatasio of Adweek notes:

The poker prank, while elaborate and invasive, actually seems a tad tame by the genre’s current standards. It’s nowhere near as shocking as last week’s faux elevator strangling for the movie thriller Dead Man Down, or as intricately upsetting as Nivea’s airport ambush in February, which strove to convince people that they were wanted by the law.

Duval Guillaume Modem/Antwerp is the responsible party, or irresponsible party depending on your POV.

Legendary copywriter and author Luke Sullivan, who now teaches advertising at SCAD in Savannah, weighed in on another new “shock and awe’ stunt from Pepsi MAX this morning:

I HATE THESE AD “PRANKS” THAT SCARE THE HELL OUT OF PEOPLE. SHAME ON THE BRANDS AND SHAME ON THE AGENCIES. What agency did this? I’d love to post a note on their site.

Here’s the footage he’s speaking of (btw, the Pepsi MAX looks to be from TBWA\Chiat\Day):

What are you thoughts on this invasive species?

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What’s The Future Of Business? Comes With An Incomplete Answer

When I review books here on AdPulp, I don’t talk about whether I like a book or don’t like it, or whether it’s well-written or not. I simply try to answer the question, “What would AdPulp readers learn by reading this book?” With that mind, I confess: I simply don’t know what to make of Brian Solis’ new book, What’s The Future Of Business? Changing The Way Businesses Create Experiences.

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I’ve reviewed Solis’ other books, and there’s always plenty of material to chew on that reflects current marketing theory. This time around, we get an introduction to “Generation C” (for “connected”), a sales cycle centered around various “Moments of Truth,” as well as a large heaping of adapt-or-die imperatives for companies that aren’t putting customer needs first. But really, it’s nothing anyone who’s picked up a Fast Company magazine hasn’t read 100 times before.

The “experiences” Solis talks about creating are primarily rooted in all things digital, social, and mobile. There’s a lovely bit of irony here for all of Solis’ digital-centric preachings: The old-school, dead-tree, hardcover edition is fairly slick and well-designed for print. A square-sized book, with large inspirational quotes, infographics, and a nice selection of Hugh MacLeod cartoons. There’s plenty of eye candy to explain how Solis envisions customer-brand connections, 2013-style. The content might make for a dynamic presentation in Projeqt but hardcover books still seem more impressive these days, I suppose.

And what’s lost in the engagement/experience/empowerment/disruption buzzword bingo is a real answer to the question, “What’s the Future of Business?” Because once you think outside the social media bubble Solis focuses on, the future looks quite complex and cloudy: Globalization, product customization, strained natural resources, re- and de-regulation of industries, downward pricing pressures on businesses, and cash-strapped consumers don’t get much attention here.

All Solis ever seems to say is that the future is rapidly changing, and that’s nothing new. If you’re working in a company where reaching customers in today’s market is a constant battle, and your organization’s leaders seem truly lost, you might try floating some of Solis’ thinking with his charts and graphs to support you. “What’s The Future of Business” will give you a lot of jargon-laden ammunition that might either make you sound convincing or get laughed out of the room. You’ll have to see for yourself which one it’ll be.

Special thanks for FSB Associates for providing me with a review copy.

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An Agency In Five Days: JWT Pops Up At SXSWi Next Month

Big agency services for startups, at retail, for five days only. WALTER looks to be another great idea from JWT.

Call Us Walter

Next month in Austin, technology startups in town for SXSW Interactive will have the chance to meet with JWT’s “collective of industrious outsiders who embrace uncertainty and invent within chaos.” I take it they’ll leave their suits back home in New York and Atlanta, because this sounds like a roll your sleeves up event.

Startups can submit their elevator pitches on CallUsWalter.com now. If The WALTERS like what they hear, they’ll create a “customized, strategic marketing plan for your startup during SXSWi.”

I like this idea on so many levels. It’s great PR for JWT, but more than that, it allows the big agency people to grapple with a different set of problems, while lending the startups access to expertise that would be otherwise unaffordable (assuming there’s no VC money on the table).

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