The Need for Paid Creativity Will Never Go Away

ideabulbsSometimes we let fear get to us and lose sight of one simple fact: As long as clients need to convince consumers to purchase their products and services, the ad industry will never disappear. Clients need creativity and are willing to pay if you can help them accomplish their goals.

From time to time a new technology comes along that convinces clients they don’t need your creativity anymore, so they cut back or let us go entirely. It’s a cycle that has happened time and time again, from the first shopkeeper who put up a painted sign to attract more business to the latest application of Facebook. Before long, though, everyone adopts the latest technology and the need for fresh creativity to distinguish themselves arises.

What is different this time? Many new technologies and tactics have hit the scene at the same time. It didn’t help that these tactics are often much less expensive than traditional media. Oh,we also hit the worst recession in more than 70 years. When the economy comes back, I think we’re going to see a rush back to creativity. When it does, it’ll do us well to concentrate  more on the message and less on the messenger.

I think we’re already seeing a dire need for creativity. The obligatory Facebook page, Twitter account, and YouTube page is already old hat (and often a necessity), but it’s not enough without significant creative backing to get interaction. I think marketers are starting to grow weary of the social media snake-oil salesmen. These outlets are important and will never go away, but we’re starting to see it’s just part of a much bigger picture.

Search will also be a permanent marketing fixture from now on, but it’s one thing to show up in a search, and it’s another to be convincing. Once seen as enemies, Google and Madison Ave. are working together to capture display-ad dollars (35% of Internet ad spending last year) and make a more cohesive experience for consumers.  Neilsen is in a relationship with Facebook and are proving to marketers the viability of display ads. The need for creativity is growing.

This industry will never be easy again. There will never be another television advertising business model. The best way to get a consumer to notice your brand will always be a moving target. Dare I say not every client is a candidate for a huge social-media campaign, just as every client doesn’t need a 30-second TV spot. It’s important to learn how to play in these new playgrounds, but we also need to stop trying to be experts in tactics and instead try to be experts in creativity, an unattainable but not unworthy goal.

Josh Fahey is a freelance copywriter with a passion for creating creative and strategic content and communications. Check out his website where you can find his blog, portfolio, and resume.  joshuawfahey@gmail.comor Twitter: @joshfahey


Facebook lança ataque direto ao Orkut

SafariScreenSnapz018

A guerra é aberta! Os tanques cruzaram a fronteira da Áustria!

Momentos atrás minha homepage do Facebook começou a mostrar uma opção Encontre seus amigos do Orkut no Facebook. O processo é bem simples: ele usa uma opção nativa do Orkut de exportar seus contatos para um arquivo texto, você manda o arquivo para o Facebook e ele cuida do resto, procurando os amigos que já tem perfil na rede e mandando o oi me add para eles.

O Google já vem sentindo o avanço da concorrência no Brasil. Qual será seu contra golpe?

SafariScreenSnapz019

Brainstorm #9Post originalmente publicado no Brainstorm #9
Twitter | Contato | Anuncie

Still Aren’t Using Social Media to Advertise?

Facebook, MySpace, LinkedIn, Twitter, YouTube, Revver, WordPress, Reddit, Digg, Ning, Xing, Squidoo, Tumblr and Flickr (overwhelmed yet? I can go on) are all social media. What is the hype? It’s the talk of the town and everybody is doing it. However, is it of any use as a tool for marketing? It is! And you aren’t using it yet?

As a follow up to my last post, 10 Reasons to Use Online Video for Your Business, and a non-related follow up to Megan Green’s post, I thought I’d keep the ball rolling with 5 reasons why you must use social media to advertise your business:

It’s FREE – Connecting with customers/clients through Facebook and LinkedIn, posting your deals on Twitter, and demonstrating your expertise through a blog or video can all be done at the cost of $0. What it will cost, however, is time and some DIY prowess because each social media platform requires its own variation of communication for optimal effectiveness. Some initial research is suggested to decide which platform may best suit your business. However, if you’re a strong believer of “time is money” and are too busy to teach yourself social media, there are companies that can help you and your business get started for as little as $299.

Location, Location, Location – You want your product/service seen by as many people as possible, and, without any statistics to back me up here, there are a lot of people on the internet using social media sites. A lot. We’re talking hundreds of millions. For you naysayers: as of July, Facebook alone had 250 million users. Can you afford to ignore these people? A better question: can you afford to have these people ignore you?

Sharable – Not only will your product/service be seen, you can also have it shared. If a person on Twitter sees your tweet promoting your business and knows people in his or her network that can use it, he or she may pass the promotion on with a retweet. If you write a great blog post on the benefits of your service and submit it to social bookmarking sites, people can discover and rate it moving it up the site’s ranks, which allows more people to discover it. If you made an entertaining video about your product, it could be passed around to hundreds, thousands, and possibly millions of people. Imagine that, a :60-second video about your product seen by millions. It’s FREE advertising.

Long Lasting – Once your business/product/service information makes it onto these social media sites, it can live on forever. That’s a long time (don’t worry, it’s a good thing). There it is, your info being seen and promoted long after you posted it and readily available when you want to put some extra muscle behind it.

Engagement – People who use your product/service will have an opinion about it, and more often than not, they will voice their opinions through social media, and you should know exactly what they are saying, good or bad. If someone sings your praises by writing an elaborate blog post, you can share that with your network or use it as a testimonial on your website. If someone tweets a complaint about your product/service, you can address it and ideally change their mind. No one likes to feel ignored, so if you can show your customers/clients you care and listen, that will definitely strengthen relationships.

There are easily more than five reasons to use social media for your business, so be sure to come back for updates. As usual, feel free to ask a question or drop a comment.

P.S. Once again, to redeem my cool points, here’s a video from my Creative Director poking fun at so called “social media experts,” because you can’t be an expert in something that is constantly changing with new platforms, bells & whistles.



Tommy Liu, the man, the legend (to be) wields his pen of creativity against the injustice of mediocrity plaguing the world as the Senior Account Executive at Supercool Creative & SpotZero where he also manages the blog. Click here to view some of his battles (he doesn’t always win).


Vegemite: Kraft’s Relaunch Leads to Top Global Brand Affinity

Vegemite3Sometimes the past is fulfilled with wonderful memories of friends, music, good times and lots of laughter. Or, the past should remain exactly where it is, especially when remembering how you dressed, your bodily piercings, and that mullet with the spiked top that would never go out of style. If you remember the mullet, do you recall these lyrics?

Buying bread from a man in Brussels He was six foot four and full of muscles I said, “Do you speak-a my language?” He just smiled and gave me a vegemite sandwich
By: Men At Work, “A Land Down Under

What in the heck is Vegemite, anyway? Until writing this post, I didn’t know, nor care. Then I found out that Vegemite is actually produced by Kraft Foods, and that Kraft has developed a new Vegemite formula and has rolled it out in Australia…

My first thought: “Would this be the next huge marketing FAIL, akin to the New Coke Formula back in 1985?”
Knowing absolutely nothing about the product, I had to do some research. What is Vegemite?

Vegemite is similar to the British product Marmite, which is a tacky paste, brown in color, with a salty “beef broth” or “meaty-like taste.” Marmite is usually spread on toast or biscuits but can also be mixed with hot water to make a drink. Marmite is made out of yeast extract saved after the beer brewing process. During World War I, the flow of Marmite to Australia was interrupted and an Australian cheese company, Fred Walker & Co., commissioned an Aussie scientist to come up with similar replacement.

Vegemite was introduced with great fanfare (including a national naming contest) in 1923. The naming campaign was a big success; the product flopped. Despite various marketing efforts, Vegemite sales remained poor. Kraft purchased Walker & Co. in 1926 (forming the Kraft Walker Cheese Company) and in 1928, changed the name to Parmite, which killed Vegemite’s tiny though hard-won market share. Vegemite never recovered.

vegemite2So, with plenty of Vegemite on-hand, the Kraft Walker Cheese Company started giving it away with Pontiac automobiles and cheese products. Sales responded positively; then, the British medical association proclaimed that Vegemite was a great source of Vitamin B. Sales increased more. By World War II, Vegemite was in 9 of 10 Australian homes, had become part of a soldier’s daily ration kit, and was even carried by Aussie’s traveling abroad due to lack of availability in other countries. Today, Vegemite is one of the most well-known global brands and outsells Marmite in Australia by huge margins.

Kraft tried to extend the brand with a cheese and Vegemite “single,” but failed. However, marketing contests, such as limerick and song competitions, boosted sales. Then, following the war, the baby boom hit and Kraft jumped on Vegemite’s Vitamin B content for infants;

“…baby care expert Sister Mc Donald, said in the Women’s Weekly that “Vegemite is most essential”, further cementing Vegemite’s reputation for nutrition and wholesomeness. Infant Welfare Centres were recommending babies have their quota of Vitamin B1, B2 and Niacin. Vegemite had them all!”

By the 1950’s, Vegemite was to Australia what apple pie is to America, aided in part by consumer-oriented campaigns initiated by J.Walter Thompson.

On July 7, 2009, Kraft released a ’second’ Vegemite. The new Vegemite is a mix of Vegemite and cream cheese, is less salty, spreads much easier, and supposedly tastes better. To coincide with the release of the new recipe, Kraft is running a competition to give the new flavor a name, hearkening back to the competitions that worked 50 years ago. Kraft recently launched a comprehensive marketing campaign to name the new Vegemite, drawing on the successes of past campaigns that involved the public.

In fact, the new campaign mixes both traditional and Social Media, including an interactive website that includes fun facts, the naming contests, and the history of Vegemite. The new Vegemite can be found on Facebook, YouTube, and Twitter. Below is the one of several commercials. This one has been extended to be 48-seconds long:

And, just as in the early days, J. Walter Thompson was chosen for creative expertise. While some wait to see if this brand extension will be a coup or a pile of crap, early research shows that Vegemite has more brand affinity than Coca-Cola, Starbucks, and Nike (globally);

The research analysed 1.5 billion posts across 38 languages within social networking sites, blogs, message boards, and online news. The results discovered 479,206 mentions for Vegemite, with brand affinity found more often than any other product globally.

If this was an election, the early results would show that the new Vegemite is a serious contender; however, all the votes haven’t been cast. Based on my research, I believe that the new Vegemite will most certainly take space in Australian kitchens.

Jeff Louis: Strategic Media Planner, Brand Project Manager, blogger and aspiring writer. To contact Jeff, leave a comment here, or find him on LinkedIn or Twitter.

Social Media: 5 Reasons to Love It

social-media-marketingToday somebody asked me why I love social media. There are so many reasons and it’s hard for me to choose only a few. So I did what any other social media savvy individual would do: I posted the question on Facebook, Twitter and other outlets. I was able to use social media to explain why I love social media and I think fellow blogger Jenna McWilliams says it best: “Social media is not a trend, but a fundamental human urge to communicate,” and now we have more ways to do so. So, my top five reasons:

1. 1-800 customer care number? Consider it a thing of the past. Remember the time when we had 1-800 numbers? We’d wait on hold for eternity to finally get connected to someone in another country who was so far from executives that we were sure our complaints or problems would never be heard. Social media has changed that. Now companies have to listen to their customers because unhappy ones can broadcast their displeasure through social media. Also, it’s no longer a one-way conversation. Some companies have jumped onto the social media bandwagon (as they should) and created accounts to ask consumers to help create and improve their brands.  Two most notable examples are Starbucks’ My Starbucks Idea and Burger King’s Whopper Sacrifice.

2. Efficiency of reaching consumers. Look at social media this way – imagine all of your customers coming together on a daily basis and talking about topics that pertain to you and your company, thereby spreading even more information about your company and gaining more recognition and consumers. One of my favorite quotes comes from my mentor and good friend, Griffin Farley of 22squared: “Don’t plan for the ones you reach, plan for the ones they reach.”

3. Being connected (this was the most popular answer I received after posting the question). When something happens to ourselves or to someone we know, we share it with others through pictures, comments and tweets.  More importantly, it’s a new way to get news, support, and advice on anything.What better way to educate yourself on advertising and marketing than by following an expert in a specific field? Who knows, it could even get you a job (Tweeter Neal Schafer had it happen to him after he started his blog and web site).

4. Creative campaigns. I’ve said it before and I’ll say it again – if I had a TiVo, all I would record are commercials. I like advertising, but not because I want to learn about the products. I like the  creativity used to showcase a product to consumers. And now with social media, they’re becoming even more creative. Viral videos, Twitter giveaways, Facebook fan pages, etc. I can’t get enough of them. Old school + new school = awesome, consumer-activity-inducing campaigns.

5. The best thing about social media? It is changing the way we think. And with the exponential growth of it, no social media professional can be sure of where these new media will lead. But I can tell you that it’s exciting to see the evolution.

Megan Green is a freelance propagation planner who has had her work published on PR News Wire, as well as many other outlets. Contact her on LinkedIn, Facebook, Twitter, or at megankategreen@gmail.com.

Meet Safe Auto’s Justin Case

Justin CaseIf you spend much time watching TV, you’ve probably heard of Justin Case. Who is he, you ask? Aside from being the handsome, floppy-haired spokesman for Safe Auto Insurance, here’s what we know about him:

  • On his desk, you’ll find a gumball machine, coffee mug, photo with friends, and a reminder of a 4:30 meeting
  • He’s a Prius owner
  • The ladies think he’s sexy
  • He makes public appearances
  • He gives away roadside assistance kits
  • He has his own fan page on Facebook
  • You can even call him at 1-800-SAFE-AUTO x84555

Justin Case, the eponymous spokesman created by Columbus-based agency Paul Werth Associates, is also known as Chicago-based actor Tim McCarthy. The character, loosely based on Jim from “The Office” and featured in TV commercials, print, and multimedia, is known to Safe Auto consumers. In fact, three out of four consumers surveyed think he’s a real Safe Auto employee. According to Justin’s Facebook fan page, some consumers believe they’ve spoken to Justin on the phone before.

So what’s next for Justin Case? Apparently, a love interest. Sources at Paul Werth say to look for Katie to make an appearance in a future campaign. Sounds like a match made in auto insurance heaven.

Sara Barton is a copywriter, social media strategist, and avid blogger who is in search of her next opportunity. Contact her via Twitter, LinkedIn, or her blog.


You’re Not on Twitter Yet?

twitterIt’s out there and everyone’s talking about it. It’s been proven to give companies an edge on competition and the ability to form a bond with customers. So why aren’t you involved in social media yet?

As a freelancer in social media, I’ve noticed that there are numerous corporations that are still not involved with Twitter, Facebook, or anything on the Internet beyond a website and an email. This is, in essence, what it would be like when everyone started to advertise on the television when it was first invented and a company simply ignored it and kept to the “old school” ways of handing out fliers to people. Although it is important to respect the more traditional ways of advertising, you must also incorporate the new to properly promote and advertise your company and brand (my fellow Beneath the Brand blogger Jon Leung agrees – check out his post Marketers’ Dilemma: Facebook or Twitter).

The best thing about social media – it’s easy and free. At the moment, I recommend starting with Twitter because, as I’m sure you’ve heard, it’s becoming more and more similar to the dot com boom (i.e. don’t be the last one to figure it out).

Look at Twitter this way: imagine all your customers coming together on a daily basis and talking about topics that pertain to you and your company, thereby spreading even more information about your company and gaining more recognition and consumers.

Let me use a company as an example that I am currently involved with: Dolphin Blue, Inc. Dolphin Blue helps businesses go green through its office supplies. If you thinking of promotion from a networking standpoint, the first thing you would do is to find a group that matches your interests, in this case, any green groups that deals with the ecosystem or world health. You would then attend the group sessions, meet people who have those same interests, and start conversations with them about your company. Twitter is exactly like this, only on a much larger scale.

After creating a Twitter account, log on to www.search.twitter.com and search (#green) for people talking about green issues. “Follow” them, re-tweet things they’ve tweeted that you agree with and *poof,* people will start following you, re-tweeting things you’ve posted, and, most importantly, become aware of your services. And thus, networking and building your business starts on a national level. The more people you meet, the more people who talk about you and your company.

Within four hours of Dolphin Blue publishing its Twitter account, it had six mentions and 26 followers! On day two, those numbers grew to 14 mentions and 93 followers. Imagine how many more people it’ll reach within the next week, month or year.

I think Griffin Farley of 22squared said it best. “Don’t plan for the ones you reach, plan for the ones they reach.” It’s all about who you know, right?

Megan Green is a freelance propagation planner who has had her work published on PR News Wire, as well as many other outlets. Contact her on LinkedIn, Facebook, Twitter, or at megankategreen@gmail.com.


The Friendship Model: Brandon Murphy at 22squared Gives the Down and Dirty

22squaredAdvertising and marketing have taken new directions with the recent integration of social media and consumer advocacy. Agencies have been forced to rethink their ideas and strategies to reach their consumers. One such agency, 22squared, has done just that with the help of its SVP Director of Brand Marketing, Brandon Murphy.

I had the opportunity to catch Mr. Murphy on the phone this past Friday and ask him about the company’s model, The Friendship Model: How to Build Brand Advocacy in a Consumer-Driven World.

“I think that basically it’s an approach for brands to build advocacy. When we first introduced this thing, it was mostly an internal thing, and actually still is. In essence it was an internal way to focus the agency on what marketing was about today, what a person does to make and maintain a friendship, earn enough respect, and I guess enough attractiveness for a consumer to advocate for them like a friend would advocate for a friend,” Murphy said.

Murphy says one of the hardest questions companies face when creating campaigns is the question, “How do we build advocacy?”

“A lot of times it comes down to not what you say but what you do,” he said. “How can we get the customer to interact with us. Your next customer could turn into your next 10 customers. It’s a pretty simple idea.”

Griffin Farley, senior brand planner from 22squared, has a great saying for this: “Don’t plan for the ones you reach, plan for the ones they reach.”

How can this model help an entire agency? I listed those questions and responses below:

Megan Green: For people now looking for work in progressive ad agencies, why is it important for them to know about advocacy, social media and word of mouth?

Brandon Murphy: The simple reason is because that is how brands are growing now. Brands aren’t growing by increased awareness, they are growing with people talking about them…that’s how people are choosing products and what brand to use.

MG: Media Planners are specialists at reach and frequency. Are those still important skills to know when advocacy is the end goal?

BM: I think there is always going to be a critical mass of people you have to reach to keep your brand afloat. You look at our agency, it’s not like we don’t do media plans, it’s just that we’ve changed how we do our media plans and how we engage the customer. For media planners, the one thing is that it is no longer about buying space and just calculating reach or frequency, it’s about getting opportunities for the customer to talk.  Media planning has gotten to get more strategic and inventive to get messages to customers.

MG: When you brief Creative Teams, does the Friendship Model help them get to a better creative deliverable?

BM: The Friendship Model does a few things. First, it gives a sense of direction in work and strategy. We always still do the right things in understanding a customer and how a brand can fit into a customer’s life. The key thing is to think entirely around a problem and all different ways to solve it. Sometimes it’s something really cool or something simple. We’ve looked back and told a client, “it’s not a TV campaign you need, but it’s an associate campaign,” like we told Buffalo Wild Wings and Lincoln Financial. Second, [the model is] something else that makes them work better, it forces you to figure out what the brand’s purpose is. If a brand has a purpose beyond just selling something, as a customer you’re more likely to invest in it.

MG: Has the Friendship Model helped your New Business Team win accounts or peak interest among search consultants? What feedback do you hear from them?

BM: Well the good thing about the Friendship Model is that it really does help filter out clients that are right for you and clients that aren’t right for you. The client typically hates it [the model] or loves it. It’s a nice screener for us and prospective clients. It really puts ourselves out there and we’re really passionate about building advocacy.  Also, search consultants really like it. Search consultants are tasked with bringing agencies that bring in business. With this model we can focus on the things that bring in sales. We can tell them how much they can expect to increase sales given an increase in advocacy or reach of other people. That’s really been super attractive to some consultants.

MG: Does the Friendship Model help Account Service strengthen the relationship with the clients? Do clients value the philosophy?

BM: In two ways. One, it’s kind of a gut check for us. The way we act and the people in our agency – it creates a pretty high road for us to walk in terms of being passionate and doing the right thing. You know, it’s interesting if you think about the relationship between friends, it’s not all nicey-nicey and how can I serve you. It’s real. It gives us a nice path to travel on how we build relationships with clients. Two, it most importantly gives our clients something to circle into. Clients always have business goals, but doing it through a filter of building relationships and advocacy gives the client a way to lead that they hadn’t had before. Most of the Friendship Model is based on what we currently do for our clients. It feeds the development on how to win over customers and act differently than other brands, like Publix Super Markets, Inc.

MG: Finally, as Director of Brand Planning, what skills do you look for when you hire Account Planners that want to work for 22squared?

BM: Planners have to be insatiably curious and really, really good at writing and getting ideas across to people. Those two things are core building blocks for planners. Something else we look at is planners who are always able to take a different look at things than most people. Whenever I hire a planner, I make sure they are not only smart, but smart strategically and creatively. Our planners are much more active in participating in the creative. We look for planners that understand how to engage a customer and not just about bringing a message but about where we engage, how we engage, and the content and value of the brand. Planners are provocateurs by nature. At least we want them to be. We want them to cause people to look at things differently. They need to be the glue that holds people together.

Want more information on The Friendship Model and what it means? Check out this video that 22squared put together, “I Love Blank”, or Brandon’s white papers.

Megan Green is an advertising and marketing professional published on PR News Wire, as well as many other outlets. She specializes in social media and is currently looking for a full-time advertising position. Contact her on LinkedIn, Facebook, Twitter, or at megankategreen@gmail.com.


Social Media Changing the Face of the English Language

twitterWe all know social media is changing the way we connect with people, but it’s also affecting the way we communicate with each other; that is when we actually speak instead of text, tweet or write on someone’s wall. I have one friend in particular, who tends to use the phrase “O.M.G.” for everything (for those few out there who do not know what that stands for, it’s “Oh my God”) in normal conversations.

At first this didn’t bother me much; however, it’s now affecting more than just my personal online life. Even getting asked out on a date no longer warrants phone calls, or even texts, at the very least. Instead, I receive Facebook messages, instant messages, or e-mails. I’m waiting for the moment I get tweeted for a date.

At one point in time, we actually called someone to speak with them and actually heard their voice. Now, we text. Add abbreviations of texting to our limit of 140 characters on Twitter, and abbreviations are now correct spellings of words. No wonder grammar and spelling are going down the drain.

Consider an abbreviation like “TTYL” (talk to you later) or “LOL” (laugh out loud). Next, look it up on Wikipedia or Dictionary.com. They are actually listed! And there is a correct way of writing these Internet lingo (granted it’s not AP Style, but that’s only a matter of time until the Associated Press has to put it in the manual). Of course, not all abbreviations are listed in a dictionary, as many are made up, but soon our abbreviations will get longer and more complicated because we can’t post, type or text fast enough.

Realistically, this is how most languages evolve. Have you ever read a King James version of a book? I can’t figure out what it’s saying either without reading it five times and having a dictionary handy. In the future, we could progress to “talking” in abbreviations completely, or even symbols. Tht wuld b crzy @ tmes!

It all boils down to the fact that we want information faster.  Having to wait to type out a word such as “antidisestablishmentarianism” won’t cut it, and ignoring abbreviation use may just keep businesses and personal lives in the dark. So, with that in mind, I leave you with a few of the most popular abbreviations (I’ll start out slow):

APT: apartment

BYOB: bring your own booze

NM: nevermind

FTW: for the win

BLOG: Web log

DVD: digital video disk

WYSIWYG: what you see is what you get

Want more? Standard Word Abbreviations: http://www.abbreviations.com/; http://www.acs.utah.edu/acs/qa_standards/psstd02a.htm.

Megan Green is an advertising and marketing professional published on PR News Wire, as well as many other outlets. She specializes in social media and is currently looking for a full-time advertising position. Contact her on LinkedIn, Facebook, or at megankategreen@gmail.com


Cheap Zombie Flick? You Have No Idea

What can you do with $70 and some social networking? How about produce an interesting zombie flick from the point of view of the zombie that will wow audiences and critics at the Cannes Film Festival and then have the rights of the film bid on by Japanese as well as American distributors? According to CNN, this is what is happening to the no-budget film Colin from emerging British director Marc Price. That’s right, Price made a film for $70.

How in the world is that possible? “The approach was to say to people, ‘OK guys, we don’t have any money, so bring your own equipment,’” and that they did, along with that Price borrowed make-up from Hollywood blockbusters like X-Men and taught himself how to produce special effects. Oh, and he used a couple of websites called Facebook and MySpace to get actors to volunteer to be zombies along with his friends.

This is social networking at its essence; connecting and bringing people together – and when together some amazing things can happen. And now, through social media the movie is picking up more buzz and recognition. The Internet sure is a beautiful place. Who knows, if this movie gets picked up by Hollywood maybe Price can have a bigger budget to work with, like $100. Check out the trailer here.

= = = = = =

Tommy Liu is a Creative at Supercool Creative where he also manages the blog, feel free to leave him a Tomment. Click here for more of his writing as well as his contact info if you dare.


Stop Watching Me!

google_earth_car_crashRemember that song, “I always feel like, somebody’s watching me, and I get no privacy…?” Well, stop inviting people to watch you, and maybe they will. George Orwell’s 1984 has gotten a little too close for comfort these days, except that big brother is not the government or the media, it’s “We, the People.”

Think before you write, do, or say anything in the public eye(s)…and that includes on your computer. You can be social, just not too sociable: What you say can and will be used against you in the courtroom of life.
In the latest incident of it’s not reality, its Virtual Reality (VR) a Swiss woman, complaining of a migraine, left work “sick” and was sacked when she showed up on Facebook later that day.

She said the company had created a fictitious Facebook persona which become “friends” with her, allowing the company to monitor her online activity. Her suspicions were raised when the “friend” suddenly disappeared after she was fired, the woman told 20 Minuten daily. But the company says it followed a simple logic: that those who are well enough to use Facebook with a migraine are well enough to work with a migraine.

_45697862_vote-getty226_jpg
If you think about it logically, it’s better to assume that you are being monitored… Every credit transaction, every search result, every phone call…it’s all tracked somewhere. The Man always triangulates off cell signals and pulls data off the hard drive.

This latest incident has generated online warnings from social bloggers regarding the protection of your account. The trick is to separate your real friends (the ones that would help you move a body) from your friends (those that might show up to help you move) from your acquaintances (those that wouldn’t move out of your way on the train). If you want to protect yourself from unwanted scrutiny, read Facebook Fail on Mashable.

Jeff Louis is a Strategic Media Planner, Project Manager, and New Business Coordinator. His passion is writing, contributing to BMA as well as freelancing. He’d love to hear from you: linkedin.com/in/jefflouis or twitter.com/jlo0312.

Will MySpace Be Lost In Space?

robinsons-robotLike the Robinson’s robot from Lost In Space, someone has obviously been warning “The Suits” at MySpace “Danger! Danger! You are losing users!”  To MySpace’s credit, they listened, and have introduced new user features (Profile 2.0), revised their music section, and launched a “connect” feature. They also announced that they had ousted their CEO to bring in a former Facebook exec, Owen Van Natta. (No one is quite sure what happened to ever-friendly Tom…)  Additionally, MySpace is offering a beta version of MySpace Local which provides some of the functionality of Twitter, like; “Where can I get a great Tuna Sandwich in Kansas City?”

To be honest, other than the music search on MySpace, it’s been dead to me. And the music portion, until lately, wasn’t the simplest to use: if you sift through enough crap, you could find a among the shattered glass: One listen to A Fine Frenzy and you’ll know what I mean. However, the newly revamped music features on MySpace are far better than what they had, and leagues beyond anything Facebook has to offer. myspace_logo088-copy

Yet is it too little, too late? Should MySpace have made these changes mid-year 2008 when they knew Facebook was coming on hard? Facebook overtook MySpace as the largest Social Network in existence, and it’s not showing any sign of slowing down. (My mother, in her 60s, recently added a Facebook account to keep up with the “kids;” we are all over thirty.)  So, Facebook’s growth, in addition to the growth rate of Twitter (1300 percent from 2008 to 2009) leaves MySpace with difficult challenges to overcome. (See the graph, below, courtesy of Compete.)

Will MySpace Lose Their Space?

It’s doubtful in the near term, but it will depend on Van Natta’s leadership, innovation, and speed. MySpace will also need to rollout MySpace II carefully, not offending current users but also regaining previous members. The other huge benefit for MySpace: it’s owned by NewsCorp, the same company that owns Fox News, The Wall Street Journal, and The New York Post. With that kind of breaking-news potential backing the site, it’s possible that MySpace may emerge as a combination between Digg and Facebook, with an awesome music application, online dating services, and the Twitter-like MySpace Local application.

Another hurdle for MySpace is to overcome its “ghetto” feel when compared to Facebook. Facebook is branded thoroughly on every page of the site whereas MySpace has multiple skins that can tombe utilized; some from third party vendors that cause the pages not to load correctly or even hang your browser. Additionally, MySpace is not positioned like Facebook in regard to the “employment” factor. Facebook is setup to “brand” yourself to potential employers…which means that tend to keep it clean of profanity in the headings, as well as use actual names rather than online IDs. But, then again, maybe that is part of its charm. Facebook has experienced their share of problems; they’ve disenchanted some of their members with sweeping changes to their privacy policies (although later rescinded), and have changed the user interface, much to the chagrin of many. In fact, many demand that the “old” Facebook be brought back. Finally, Facebook CEO, Mark Zuckerberg, seems to be a wild card that holds the future of the site in his hands, as evidenced by the mysterious departure of Chief Financial Officer, Gideon Yu. Yu’s departure was the latest change of several in the upper ranks at Facebook, “whose employees and investors are anxious about Chief Executive Mark Zuckerberg’s plans for the social-networking site.”

MySpace’s biggest challenge is to implement their changes quickly; not only to maintain their 130 million current members, but to also reel in former users that broke rank. MySpace and Flixter were the only two Social Networking platforms to lose users from 2008 to 2009.

Jeff Louis is a Strategic Media Planner, Project Manager, and New Business Coordinator. His passion is writing, contributing to BMA as well as freelancing. He’d love to hear from you: linkedin.com/in/jefflouis or twitter.com/jlo0312.

Dear Ad Agency Principals:

Did you get the RFP?

Did you receive Current’s RFP? The cable network is in search of an agency to “…formulate a brand/ad strategy that communicates who Current is through compelling, inspiring, and even controversial advertising.” Sounds like a client that would be great for your roster, right? One that would challenge the creative department’s expertise, and possibly land your agency on the front page of Creativity.

twitterrfp

The RFP wasn’t selective…it went out to everyone. It’s understandable that you could have been missed…things have been crazy, especially with most of your effort being spent on cost reductions and reviewing financials. You’ve made difficult decisions lately; downsizing, reducing benefits, cutting pension plans, ending bonus payouts, maybe even dumping the “not-so-free” coffee service. Decisions affecting real people, a responsibility greater than many could bear. The only solace: you’re not alone.

However, it’s never good policy to miss out on new business opportunities. If you missed the RFP, read on.

History tells us…

Once upon a time, broadcast television experienced explosive growth; it began at the close of WW II and roughly ended around 1960, with eighty-five percent of U.S. households owning a television set (a 500% growth rate). Decades later, the Internet did the same thing, at a faster rate and in much higher revenues. In hindsight, we wonder, “how could anyone have missed these opportunities?” Yet, some did. The chart, below, compares the first fourteen years of ad revenue growth for TV (blue), Cable (red), and Online (green):
online-cable-broad-chart
It’s happening again with Social Media (SM), a tsunami that grows daily…(let us pause to let the information sink in). Every day Social Media reinvents itself, converting commonplace consumers into informed users. Exponentially. It’s mashable, interlacing various user “platforms” (Facebook, Twitter, Digg, etc.) together, allowing users to choose one platform and also access all of the others. If you’re so inclined, you can even download a new desktop that will integrate all SM for you. SM is not comprised of stand-alone applications, and if you consider SM as a media tactic, you’re on the wrong track.

What do you do?

Wake up! Your agency is out of alignment: your strategy’s obsolete if it doesn’t capitalize on Social Media opportunities. Scrap the current strategy–even if it’s working. Meet with your staff. You may not be “in the know,” but your employees use SM on a daily basis. Use these resources to determine your SM strategy. Start a Twitter profile. Add your company profile to LinkedIn and Facebook. Begin an agency blog. Ensure your website has an RSS feed. Become content-oriented. If your specialty is automobiles and healthcare, tell the world how to weather the storm. Show them how to succeed. Invite them to contact you. Become the “go-to” for information regarding your agency’s strengths. Connect with your current clients…it is your singular purpose. Once you’ve engaged them, reach out and captivate new ones. In a meeting last week concerning the fall of newspaper, Google CEO Last week, Google’s CEO told the newspaper industry: Innovate to survive.

Today, I’m telling you: Be bold. Do great things.

Jeff Louis is a Strategic Media Planner, Project Manager, and New Business Coordinator. His passion is writing, contributing to BMA as well as freelancing. He’d love to hear from you: linkedin.com/in/jefflouis or twitter.com/jlo0312.

So, Now You’re Social; Got Personality?

Whether a casual user, raving addict, or total agnostic, you’ve come into contact with Social Media (SM) sites and are aware of their influence on our daily lives: We can be hired, fired, or even jailed as a result of Social Media use. We can find lost loves, ruin current relationships, and even fix relationships…all in the social media space. There are SM experts, gurus, and enthusiasts. And of course, there are even SM celebritites. Not to mention those few of us that use Social Media for business (imagine that!).

But, please realize this, oh SM narcissists: Even though you have 1500 Facebook “friends” and 40,000 followers on Twitter “being social ? having personality.” Luckily, for all of us, we can now rate your personality via HubSpot’s free Personality Grader, saving us the time of following you.grader

“People often forget that your personality itself is a powerful marketing tool. With our new free application, marketers can ask their personality, ‘How we doin’?’ and avoid devastating social interactions. A fully optimized personality is a key piece of any successful inbound marketing strategy.” -HubSpot

Want to see how you rate? Go to the Grader and enter your name or the name that you use as your alias…depending on which you use more, results may differ.

When you find your score, let me know if you exhibit personality or find yourself “…sorta social, demented and sad, but social.” (from the The Breakfast Club)

Jeff Louis is a Strategic Media Planner, Project Manager, and New Business Coordinator. His passion is writing, contributing to BMA as well as freelancing. He’d love to hear from you: www.linkedin.com/in/jefflouis or on twitter @jlo0312.

Add A Kraft Application, Feed a Family

Kraft ApplicationA lot of gimmicks have been done by Facebook and its partners but this one has to be acknowledged. When you add the Kraft Application to your Facebook account, you automatically direct Kraft to feed 6 meals to hungry families. The same scenario happens when you successfully refer a friend to add the Kraft application. How is that for great advertising strategy that is bound to gain the nod of most people who look highly on acts of charity eh?

The consumer-goods giant earlier this month hooked up with social marketing company SocialVibe to release a cause-related Facebook application. The twist: Kraft donates six meals to hungry families through the Feeding America charity for each friend users convince to add the application.

It seems like an act of goodwill and something that can really entice any Facebook user to check out. Besides, if you have nothing better to give, why not help families in need? Better yet, entice your friends. Your effort is sure to spread to the others and perhaps we can help feed people who are growing hungry this holiday season. Not a bad cause!

(Source) AdWeek

Target Audience Points you to the Right Direction

Behavioral Marketing OnlineIf you want a good business, the best people to solicit proper direction other than your usually reliable management team would be the people endorsing your product. In this case, the world of social marketing would do well to serve the demands of their visitors, the main reason why websites are getting good hits and rankings.

Two sites come into mind. Urbanbaby.com and Facebook. Of the two, Facebook has somewhat recovered from its earlier blunder of releasing new tools to allow members to track other user’s actions on the site. A year later, Facebook introduced a service that let retailers announce a user’s activities on their websites as a form of advertising. But since then, they have redesigned and unveiled a new approach, making them one of the popular social networking sites known to man today.

On the other hand, Urbanbaby.com took a turn for the worst, mainly focusing on the advertising binge which led to their downfall. While they tried to recover from it, new sites like YouBeMom.com took over their niche.

So if you want a good tip, “Do Not Upset Your Users”. That makes all the difference in business particularly in the cyber world.

(Source) AFP

New Amp advertising.

If you have not had a chance to see this spot head to http://www.walkofnoshame.com/. The insight on this was pretty interesting. I must admit I have had moments where I could directly relate.The real fun comes from the stories that are being added to Amp’s facebook page. Kudos to the the guys who developed this campaign.  

Credit Firms Abusing Facebook Population

Facebook

If you haven’t heard it yet, Facebook is the latest hit social networking site that has been the cause of all the commotion these days and a lot of the people endorsing this are the youth. Now with that said, this is a wide area of opportunity in getting ads across which apparently are being abused by some sectors, most notably the credit firms.

It has also set up a Facebook group, called ‘Debt can seriously cramp your style,’ to warn people of the dangers of getting into debt.

A spokesman for the charity said: “It is such a popular method because they can target young people, with whom the site is so popular.”

(Source) Telegraph.co.uk

Facebook has its share of aggressive advertising campaigns due to its immense exposure. But if it fails to double check the companies seeking ad spots, it may just hurt them in the end.

Technorati Tags: , , , ,