Ad Making Is Not Manufacturing, It’s A Discovery Process

Martin Weigel has been Head of Planning at Wieden+Kennedy Amsterdam since 2009. He has some strong ideas to share about the business. Like this one: When we succumb to the fantasy that we can professionalise creativity, that we can extract the play, unpredictability, and human element out of the process, that it can be treated […]

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Awareness – Interest – Desire – Action

In 1898, Elias St.Elmo Lewis developed a model that mapped the consumers’ journey. Today, we call his framework the sales funnel. Some Marcom philosophers posit that the sales funnel is dead on arrival today. But Beth, an Associate Professor of Advertising at Syracuse University’s S.I. Newhouse School of Public Communication says not so fast. What […]

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Thanks To Gen Z, TV Breaks Out of Its Box

Are you “watching TV” when you’re streaming your favorite episodic content? Does it matter what we call the screen or box where content is consumed? According to a new study from Hulu and Tremor Video, a provider of software for video ad effectiveness, 84 percent of adults aged 14-50 equate “watching TV” with devices such […]

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Ask And You Shall Receive A Thoughtful Answer

Russian hackers are now meddling in the French election. French newspaper, Libération, is fighting back with a search engine staffed by real-life journalists. Libération with the help of J. Walter Thompson/Paris came up with the anti-hoax service CheckNews.fr, a search engine trading cold algorithms for journalists for three days before the French elections. In related […]

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Ad Life in the Fast Lane

U.S. agency revenue rose 4.4% to $48.3 billion in 2016, according to Ad Age Datacenter. All major agency disciplines grew last year, led by healthcare, up 7.6%. Promotion gained 5.4%, boosted by experiential marketing. The data-centric field of CRM/direct marketing rose 4.5%. PR increased 3.2%. Also, U.S. ad agency employment in December reached its highest […]

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Lead Prospects To The Funnel of Love

What exactly does “digital transformation” mean and why should we care? It means that people are discovering and interacting with brands in new ways, putting an onus on agencies and clients to evolve. Specifically, the data-driven digital world is challenging marketers to find more effective engagement strategies throughout the marketing funnel. It demands new skill […]

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This Week on The BeanCast: How To Improve Digital Customer Experience

One of the reasons I enjoy being a guest on The BeanCast is Bob Knorpp’s expert presentation and handling of important marketing topics. This week’s show is a classic. We begin the hour with a robust exchange about the disconnect between what marketers think customers want from digital experiences and what customers actually want. From […]

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Rova’s Joe Olsen Turned His Agency Into A SaaS Provider for Agencies

A decade ago many “digital agencies” were primarily production shops sub-contracting out to the big agencies in big cities. It was a profitable business for several years, but many clients were not fully satisfied. Something was missing. According to Joe Olsen, CEO of Rova, that something was the strategy that would wed digital production to […]

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Want a Better Business? Start with the Man or Woman in the Mirror?

As business owners you’re always looking for that next “thing” that will take your business to the top. Whether it’s a new product or service idea, a streamlined process of business operations, or new marketing strategy to improve your brand’s online presence, they key to a successful business is being the innovator. While all of […]

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If You're Into Man-on-Man Suckling, You've Come to the Right B-to-B Ad

Here’s an ad that might make you question the nature of the Internet, who you are and what makes you happy. OK, maybe not all that, but it does touch on those themes. And it includes man-on-man suckling action.

The spot, created by London agency AMV BBDO, is for a company called Thunderhead, and to the average consumer it might not be clear what the company actually does. To anyone in the marketing technology space, it’s fairly obvious: Thunderhead helps advertisers understand their customers.

It can help businesses deliver relevant messages to clients using accurate traits. That explains why the salesman in the ad fails at the beginning, thinking he knows all about the consumer, only to find he’s getting everything wrong.

Then things get weird. The salesman regroups, seeking help from a wrestler-looking muscleman whose nipples seem to be the source of perfect consumer insights. After nuzzling close to this warrior’s breast, the salesman can close the deal because now he knows exactly what the woman wants.

Thunderhead is the kind of software service that brands use to manage these customer relations and know who is on the other end of a phone call, online chat or ad. And now it’s known as the company with the weird suckling scene.



Tame Your Lion And Pencil Worshipers, Effectiveness Is The New Black

Business results. ROI. Clients love it; ergo, agencies must provide it to remain essential. Enter the Warc 100, an annual ranking of the world’s 100 best campaigns and companies, based on their performance in effectiveness and strategy competitions. The rankings are compiled based on the winners of 87 effectiveness and strategy awards from around the […]

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Data Informs Strategy And Creative (Don’t Fight It)

The bean counters truly are in charge of OgilvyAmp, the new WPP unit dedicated to data-driven decision-making. Todd Cullen, who joined Ogilvy & Mather last year in the new post of global chief data officer, will lead OgilvyAmp. He said the goal is “using data to inspire creative work or creative thinking.” According to The […]

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Where Have All The Visionary Money Shakers Gone?

The agency business in being pounded by a sea of rough and tumble changes today. Agencies are struggling to get lean and nimble, and MBA-toting bean counters are key to this reformulation. Unpopular though they may be, agency CFOs are nevertheless in high demand, says Jay Haines, CEO of global executive-search firm Grace Blue. One […]

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DataStickies for USB

DataStickies, c’est un projet génial voulant réinventer le concept de clé USB, en imaginant la déclinaison des capacités en différents coloris et proposant de poser ceux-ci sur une surface ODTS, permettant le transfert de données comme s’ils s’agissaient de post-its. Un concept innovant à découvrir dans la suite.

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Can Marketers Ever Publicly Embrace Privacy?

I always feel like I’m straddling both sides of the marketing equation. Because I’m a consumer, too, and often things hit me like a consumer, not an advertising copywriter.

The increasing ability of marketers to collect reams of information is particularly concerning to me. Not because they can, but because they simply don’t know what to do with all the information and can’t be trusted to use it wisely.

Most marketers, however, don’t employ the human intelligence portion that makes data collection a truly remarkable tool. The reality is marketers will always default to whatever’s easiest. Right now, collecting vast amounts of information that never reaches human eyeballs is the cheaper, efficient way to go. It’s always better to abdicate responsibility when information is used maliciously.

It would take an actual movement, not some BS marketing movement, for consumers to rise up and say, “We don’t want this intrusiveness.” I’m not holding my breath on that. As a society, we trade our personal information for convenience every day. Consider it the Terms and Conditions of living a modern life.

It’s the subject of my latest column on Talent Zoo.

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Illuminated Data Map of the World

The Global Data Chandelier est une installation artistique créée pour le cercle de réflexion et d’influence sur la politique étrangère des États-Unis, basé à Washington DC. Imaginée par Sosolimited, Hypersonic Engineering & Design, Plebian Design et Chris Parlato, elle est composée de 425 lampes et distribue visuellement en temps réel des informations économiques et écologiques.

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Identifying the Different Types of Quick Response Codes

More than 50 percent of consumers who own smartphones used them to scan at least one quick response code in 2012 alone, according to eConsultancy.com. Studies have confirmed that quick response codes have become one of the newest marketing tools available that can effectively connect prospective consumers to brands and manufacturers. Viewed by many as a major upgrade and enhancement of the standard bar code design and structure, it is very easy to assume that all of these codes are exactly alike, especially since they share key similarities. However, there are actually several different types of codes that have been used by different companies and brands over the years.

Model 1 and 2 Code

The original quick response code is known as the QR code. At its largest size, this particular code is capable of storing close to 1,200 numerals. When Model 2 was released, it was evidently clear that it was an enhancement and overall upgrade from the original structure. Instead of reaching the maximum size of 73 x 73 modules, Model 2 QR codes were capable of being extended to 177 x 177 modules and retained over 7,000 numerals.

Micro Code

Although the Model 1 and 2 codes are able to retain a substantial amount of information within them, the overall size of the actual code does not provide very much flexibility. Therefore, the Micro code was developed as an alternative. Since it was capable of hosting only one detecting pattern for its integrated orientation, business owners and marketing specialists were able to print it much smaller than even before. Even though it is very small, it can still hold a maximum of 35 numerals within it.

iQR Codes

The “I” class of QR codes was the very first to have a versatile design that could either be generated as a square or a rectangle. Therefore, business owners and marketing specialists were able to have more flexibility when it came to discreetly featuring these codes within their advertising and promotional materials. For example, a rectangular code is big enough to be clearly visible to the average consumer but small enough to not become a visual eyesore. Theoretically, the maximum size (422 x 422 modules) can retain close to 40,000 numerals, according to QRCode.com.

SQRC Codes

One of the major differences of the SQRC code design is that it comes with a reading restricting function that efficiently stores confidential information. For obvious reasons, this is definitely not something that you would want to place on your marketing materials or promotional advertising. However, it is an efficient way to relay important information to your employees. Even though the structure and formatting of the code is different than other codes that are designed for public use, the visual appearance of these QR codes is exactly the same.

LogoQ

The final type of QR code that is currently being used right now is known as the LogoQ. This particular code has the most distinct look and appearance out of all other types primarily because of the logo that is engrained within the center of the colorful code. Instead of sticking to the usual pattern of black and white pixelated lines and boxes, the LogoQ can consist of logos, illustrations and even letters as well. Even though it may seem that these codes are the easiest to hack, breach and compromise, they were designed with proprietary logic which essentially prevents those cybercrimes from occurring.

Same Appearance, Different Codes

Therefore, it is clear that not all QR codes are the same even though the majority of them are very similar in appearance. Before you embark on a journey and decide to use them for your own brand marketing strategies, it is imperative for you to understand the differences and select the code type that is the most suitable fit for your specific needs.

This is a guest post.

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Brand Publishing Is The New New Content Marketing

New York City, sometimes I wonder why I am so far away from you.

I am invited to countless industry events in Manhattan, and have been for years, but AdPulp’s travel budget is exactly zero.

So, I do appreciate BtoB and Online Media Daily sending reporters to the Rise of Brand Journalism conference at Forbes Inc. headquarters this week. Otherwise, I would not be puzzled by this statement:

Mark Himmelsbach, COO of IPG Mediabrands Publishing, said scaling the distribution of native content often creates a paradox for marketers and agencies, because they have to pay for both the creation of content and the distribution.

“We create content and are forced to buy advertising to drive people to it,” he explained.

How is this a paradox? Only in a dream world is brand content good enough to actually pull in the desired audience on its own. In the real world, we still need push mechanisms to get the word out. Push and pull, that’s the ticket to ride.

According to data revealed at the conference, brand content produces a 29% boost in unaided brand recall, an 8% increase in brand favorability and a 9% jump in purchase intent.

Branded content beats display ads alone but, when combined with display, the two are particularly effective, with brand recall boosted up to 15%.

Speaking of brand journalism, Sam Slaughter, vp of content at Contently* offered up a deepening of the definition on Adweek recently.

A valuable piece of brand content doesn’t exist in a vacuum, despite what some publishers would have you believe. In fact, content is an effective medium for brands because it maps back to a broader narrative—the story a brand is telling about itself.

Which is why in my office we have a swear jar for anyone who uses the term content marketing—it insinuates that the content exists to sell you a product, when in reality great content exists to tell a story.

Great content exists to tell a story. For sure, but that story better build the brand and grow the client’s business, or it’s just more fluff. Or worse, it’s smelly brown stuff stuck to the brand’s shoe.

*Disclosure: I have a working relationship with Contently. Here’s one story I wrote for them. Here’s another. And another.

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Whether Perpetrated By Bots or By Babies, Click Fraud Is A Crime

Digital advertising will account for 22.7% of all worldwide ad investments this year, or about $117.60 billion — up 13% compared with 2012, according to estimates from eMarketer and Starcom MediaVest Group.

I’m not certain this is a good thing. Unless, brands and their agency partners clearly know what they’re doing with all that money.

 
I posted this new Adobe commercial from Goodby Silverstein & Partners on my friend Bob Hoffman’s Facebook wall. Hoffman is a champion of common sense and logic in the face of much digital advertising speculation. Recently on his Ad Contrarian site, he pointed to a Solve Media study that claims 46% of the viewership reported by websites seems to be fraudulent. That’s a lot of ghost traffic.

As someone with feet in both the media and marketing worlds, I can say it’s not all that simple to say exactly how many people are visiting your site, where they’re coming from and if they are real people or not. Yes, there are tools aplenty, but tools are biased. How you choose to measure something impacts the data and flavors the results.

If we can’t trust the data, or the people who willfully manipulate it, what or who can we trust in terms of getting value for our ad dollars? We can’t trust the traditional ad guys who are invested in making TV. We can’t trust the digital demigods either. This is not a good situation for the ad business, nor for the clients who need to trust someone to help them reach their communications objectives.

My take is create a media plan that makes sense for your particular business situation. I often drive by a large lot of shiny Airstream campers, and I think here is a company that desperately needs well-made TV to tell the story of weekends in the mountains. Naturally, a client like this would also be well advised to develop its digital assets. Thus, the divide between TV and digital is a false divide. Companies need to spend on both TV and digital and apply the best metrics available to each, while keeping in mind that persuasion is an art.

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Don’t Mind the Freaky Glowing Cloud in RPA’s Lobby. It’s Just Listening to the Internet

Ad agency RPA in Santa Monica, Calif., suddenly has quite the conversation starter in its lobby: a data-driven light sculpture called The Listening Cloud that visualizes social-media conversation about the agency's clients in real time.

The cloud listens to the Internet and "storms" with different multicolored lightning, corresponding to the various social-media channels, whenever clients like Honda, La-Z-Boy or Farmers Insurance are mentioned. Red lightning is for Facebook likes; purple is for Instagram mentions; and blue is for Twitter. The cloud glows white during moments of social-media silence.

"We wanted to build something that could show what's happening in the social-media 'cloud' in real-time, not as data or a visualization on a screen, but as a fun, sensory, physical thing," says Perrin Anderson, creative director at RPA. "We hope that others will share their ideas on the marriage of creativity and data by using the hashtag #ListeningCloud on their social accounts."

"Custom software pulls in real-time data from the Facebook, Twitter and Instagram public APIs, then sends commands through a wireless bridge to LEDs inside the cloud, visualizing the data through different light colors and behaviors," says the agency. "It uses the Phillips Hue lighting system and its RESTful API, which allowed software to be coded using Node.js to communicate with the lighting controller. A Web-interface on a nearby monitor lets viewers choose what they'd like the cloud to 'listen to' and also displays a raw, real-time feed of the data it's processing."

The semi-sentient cloud should get together with the Guinness cloud and go out for beers. See the RPA cloud in action in the videos below.