Brand Reputations Are Inextricably Tied To A Firm’s Operational Realities

Brand reputation is always on the line. Each and every day anything can (and does) happen to ding the brand. Sometimes the ding is more than a ding, it’s a gong. Today, the gongs are banging from coast-to-coast as the retail sector is annihilated by the spread of COVID-19. There Is No Safety Net for […]

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NFL Legends Minimized By Bad Commercials In Retirement

“I know you’re not ready for a walk-in tub,” says legendary Pittsburgh Steelers quarterback, Terry Bradshaw. How far the mighty have slipped in the tub. John Elway, the legendary Denver Bronco, isn’t doing much better in his choice of paid endorsements. When he’s in his own house of cars, things are better but by degrees. […]

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Ads That Help Sell Assault Weapons Reveal All

I am an ad man, which means I have developed the ability to see any product or service the way the customer or potential buyer sees it. It’s my J-O-B to do so, no matter how unsavory the job can be at times. I will now apply this lens to the marketing of assault weapons. […]

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All Work And No Play Makes Johnnie and Joanie Witless Screen Zombies

Advertising like law, journalism, technology, engineering, medicine, and other professions demands countless hours from its workers. This, despite damning evidence that productivity and creativity fall flat after about six hours of concentrated work. According to the Bureau of Labor Statistics, the average American works 44 hours per week, or 8.8 hours per day. A 2014 national Gallup […]

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Oddly, Workplace Ghosting Is The Trend That Reveals

Do you know what ghosting is? It started with online dating, but the practice of disappearing in the middle of a project you’re working on, or a job interview you’re in the middle of, is now widespread. It’s a sickening trend and its end is not now in sight. The LinkedIn post I made about […]

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We Have A Big Fat Platform Problem

Fake news is such an innocent term. The fact that it masks what it really is—propaganda—seems to get lost in the equation. Nevertheless, what does “fake news” actually look like? It looks like this: Sadly, fake news, a.k.a. propaganda is not innocent, nor does it exist in a bubble. According to Bloomberg, Russian meddling is […]

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Oh Brother

Bad advertising is advertising that fails to move people. Putrid advertising is advertising that fails to move people while offending people. Brother clearly falls into this latter category of repulsive marketers. For starters, you don’t cast the black guy as the office loafer. In today’s post-polite society, this is called what it is—racist bullshit. Brother […]

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Why Working In Advertising Sucks And What We Can Do About It

Editor’s Note: I am excited to introduce Mark St. Amant to our readers. Mark is an accomplished ad guy and author of two books about sports. He lives in Boulder, CO. Human Centipedes And Other Nastiness Right now, more than any other point I can recall in my 25-year (yikes) career, the Advertising industry is […]

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Shop Your Screens For Bruise Free Cyber Monday Deals

Today is Cyber Monday.

Online sales could reach $2 billion today, but that figure is but a tenth of the revenue earned by traditional brick-and-mortar store sales on Black Friday. Walmart alone said it sold 2 million TVs during its Black Friday sales this year. The retailer also sold 2.8 million towels, 1.9 million dolls, 1.4 million tablets and 300,000 bicycles.

Perhaps, Cyber Monday can’t compete with Black Friday because no matter how hard you try, you can’t see this kind of action in an online store.

Hold it, that was pure fantasy delivered to you by a fashion brand.

Let’s look at the real life Black Friday action for a minute.

Clearly, malls and big box stores in America are no longer just for shopping.

Retail space is the new entertainment complex. In fact, auditions were being held throughout the country last Friday for a new reality series. The series will be called “Black Friday Bombers.” Participants on the show will use mixed martial arts to improve their Black Friday shopping experience.

The fighter/shopper with the greatest number of dollars saved wins.

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“Momma’s Gotta Shop” Is Not An Idea, It’s A Customer Insight

Overstock.com is a price play, and we all know how enticing low prices can be. It’s nectar to the price-conscious shopper.

Even so, I find the following commercial off-putting. Take a look:

Momma’s gotta shop. Really?

Well sure, if the family is to be housed, clothed, fed, transported to and fro and so on, then yes, Momma’s gotta shop.

This customer insight — or observation as the case may be — does nothing for the brand. Momma’s gotta shop, and hey ladies check it out, Overstock.com is an online store. Wow, get your credit card out.

To make matters worse (or better, depending on your POV), the Momma in this commercial is a cougar. It seems low prices excite her in more ways than one.

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Hey Buddy, Your Personality Is Showing

As the news business implodes and content marketing explodes, journalists are migrating to advertising. But which journalists? The hard-nosed gumshoes who seek truth at all costs, or the milquetoast pseudo reporters who do and write what they’re told?

Brett Arends, writing for Market Watch, reflects on what kind of personalities work(ed) best in news.

Do you want to know what kind of person makes the best reporter? I’ll tell you. A borderline sociopath. Someone smart, inquisitive, stubborn, disorganized, chaotic, and in a perpetual state of simmering rage at the failings of the world.

Do you want to know what kind of people get promoted and succeed in the modern news organization? Social climbers. Networkers. People who are gregarious, who ‘buy in’ to the dominant consensus, who go along to get along and don’t ask too many really awkward questions.

Arends could just as easily be writing about the ad industry here. Contentiousness is par for the course in a business where ideas, and the people with them, compete every day for primacy. Yet, when you show this side of yourself, a.k.a. your fangs, you’re a bummer, a dick, a persona non grata.

Let me ask you a question. When did we become so damn soft? So afraid of our own voices?

get_the_fuck_out_of_here

We work in an industry where our job is to seek brand truths and make brilliant communications in support of these truths. To do this kind of work at a high level, you’re going to need to contend, to speak up, and sometimes say things no one wants to hear. The best people in advertising are skilled at this. For example, Crispin told Domino’s to make better pizza. Can you imagine what that meeting was like?

The fact is, if you want to make better advertising, you need to honor your own “simmering rage at the failings of the AD world.”

Watch TV tonight and ask yourself, what did AT&T spend on this crap? What did Dish spend to beam their crapvertising into our homes? Many millions of dollars are spent every week, and no one has the nut sack to say “This is shit.” Not to the client’s face, or the creative director’s face, as the case may be.

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