Zappos CEO really enjoys this Twitter thing

Hsieh
While most corporate chieftans were yachting or relaxing with a highball at the country club, Zappos CEO Tony Hsieh was busy at work this weekend. He’s become a one-man customer-service machine for the online shoe retailer. First, he took up a suggestion from a follower of his Twitter feed to give away a pair of shoes on the micro-blogging service—quite possibly a first for the shoe category. Hsieh randomly chose from among his hundreds of followers, rewarding Paula Thornton and her seven Twitter friends who also follow Zappos. It went over so well that Hsieh has planned a new Twitter-follower giveaway that will reward one lucky person with a trip to Las Vegas for two to visit Zappos HQ and have lunch with the man himself. As if that weren’t enough, Hsieh found time this weekend to fix a customer-service problem voiced by a commenter on ad blog The Toad Stool. He must have taken management lessons from Craig Newmark.

—Posted by Brian Morrissey

Milan Design Week 2008 – 4 Zaha Hadid Creations (GALLERY)

(TrendHunter.com) Infamous designer Zaha Hadid brings her unique vortexes, microsmic extrusions and four-dimensional creations to Milan. Here we present you with four of her designs that are set to be featured next week.

Mesa for Vitra: Writer Edwin Heathcote describes it as, ‘Mesa becomes a microcosmic extrusion of…

Black America Is the Soul of the Urban Market


What I find most interesting is that many executives and brand managers immediately ask me to define or profile the urban consumer for them after they have indicated that they want to pursue this consumer. Across a wide range of consumer categories, the quest to attract this influential group is clearly growing, but across the boardrooms, they're still seeking a better understanding about who this consumer is.

Beijing Olympics Not A Good Ad Buy Domestically

China’s recent crackdown on violent clashes in Tibet and its imprisonment of human-rights activists has spurred world-wide demonstrations and has turned its elaborate plans for a globe-girdling Olympic torch relay into a show of dissent.

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According to The Wall Street Journal, despite the criticism, it appears that most sponsors have made the decision to refrain from criticizing Beijing rather than risk angering the Chinese government, gateway to the voracious consumers in the world’s fastest-growing economy.

“These political issues are not related with the Games,” says Phyllis Cheung, China marketing director of McDonald’s. “It has not interrupted us.”

Wishful thinking. Everything is related. But Chinese citizens and Americans do see things differently.

A recent survey by Los Angeles-based polling firm Kelton Research showed that one in four Americans surveyed are considering not watching the Summer Olympics due to concerns over China’s human-rights violations and poor environmental record. A recent Zogby poll also found 70% of likely American voters believe the IOC was wrong to award the Games to China, because of its poor human-rights record.

By contrast, 72% of Chinese people polled by Ogilvy Group and Millward Brown said they are proud of China’s role as Olympics host, and media buying agency GroupM estimates that 90% of television viewers in China will be tuned to the Olympics at any given time during the Games.

[IN RELATED NEWS] The New York Times is featuring an article on how the Beijing games are spurring pro-Tibet pr.

For all its business success and military power, China is still something of a naïf when it comes to Western-style public relations. In many ways, China is facing the same challenge that companies like Philip Morris and Wal-Mart have in recent years as protesters and union activists have grown increasingly sophisticated in delivering their message.

Sital Banerjee slams lack of media agency training

Sital Banerjee, the global media director of electronics giant Philips, has launched a withering attack on media agencies for not educating their staff.

Viral Instructions? – ‘An Engineer’s Guide to Cats’ Topping Viral Video List (VIDEO)

(TrendHunter.com) Further proving that people love everything related to cats, this video is rising up the charts. The video, “An Engineer’s Guide to Cats,” features an engineer and his assistant walking through a pragmatic, but peculiar, guide to cat ownership.

The two descriptively note, “The purpose of this pr…

Milan Design Week 2008 – 5 New Designs by Xavier Lust (GALLERY)

(TrendHunter.com) Arguably one of the most talented Belgian designers of his generation, the prolific Xavier Lust introduced an exciting set of new designs at the Milan Design Week 2008.

The designs from top to bottom, left to right, are:

1. Baobab coatrack for MDF Italia.
2. Spring Bud swivel stool for MaxDesign.…

Niely Cosméticos: Carol

Niely Cosméticos: Carol

You change the color, the color changes you. Cor & Ton 7.66 Intense Red.

Advertising Agency: Artplan, Rio de Janeiro, Brazil
Creative Director: Roberto Vilhena
Art Director: Marcio Barros
Copywriter: Nina Góes
Illustrator: Antonia Mendes

Niely Cosméticos: Maria

Niely Cosméticos: Maria

You change the color, the color changes you. Cor & Ton 6.7 Chocolate.

Advertising Agency: Artplan, Rio de Janeiro, Brazil
Creative Director: Roberto Vilhena
Art Director: Marcio Barros
Copywriter: Nina Góes
Illustrator: Antonia Mendes

Niely Cosméticos: Alice

Niely Cosméticos: Alice

You change the color, the color changes you. Cor & Ton 7.1 Medium Blond.

Advertising Agency: Artplan, Rio de Janeiro, Brazil
Creative Director: Roberto Vilhena
Art Director: Marcio Barros
Copywriter: Nina Góes
Illustrator: Antonia Mendes

Child Protection Foundation of Thailand – “branded for life” – print ads


Disturbing graphics in these ads from Creative Juice\G1 in Bangkok for the Child Protection Foundation of Thailand. Cringe inside.

read more

Onitsuka Tiger introduces trainer vending machine to London

LONDON – Japanese trainer and sports fashion brand Onitsuka Tiger has launched what it claims to be the UK’s first trainer vending machine.

San Fransisco Zoo: Owl

San Fransisco Zoo: Owl

Boo at the Zoo. San Fransisco’s spookiest Halloween party returns October 31.

Advertising Agency: BBDO West, San Fransisco, USA
Executive Creative Director: Jim Lesser
Associate Creative Director: Neil Levy
Art Director: Allison May
Copywriters: Tyler Sharkey, Neil Levy
Agency Print Producer: Erica Jensen
Retouch: XYZ San Francisco
Published: 2007

San Fransisco Zoo: Koala

San Fransisco Zoo: Koala

Boo at the Zoo. San Fransisco’s spookiest Halloween party returns October 31.

Advertising Agency: BBDO West, San Fransisco, USA
Executive Creative Director: Jim Lesser
Associate Creative Director: Neil Levy
Art Director: Allison May
Copywriters: Tyler Sharkey, Neil Levy
Agency Print Producer: Erica Jensen
Retouch: XYZ San Francisco
Published: 2007

San Fransisco Zoo: Giraffe

San Fransisco Zoo: Giraffe

Boo at the Zoo. San Fransisco’s spookiest Halloween party returns October 31.

Advertising Agency: BBDO West, San Fransisco, USA
Executive Creative Director: Jim Lesser
Associate Creative Director: Neil Levy
Art Director: Allison May
Copywriters: Tyler Sharkey, Neil Levy
Agency Print Producer: Erica Jensen
Retouch: XYZ San Francisco
Published: 2007

Ocean tailors Disneyland campaign

LONDON – Ocean Outdoor has created a bespoke site for Disneyland Resort Paris by incorporating a large digital screen into its central London banner at Centrepoint, Charing Cross Road.

Sky changes look of gaming brands

LONDON – Sky is refreshing the identities of its portfolio of gaming brands, including Sky Bet, Sky Bingo, Sky Vegas and Sky Poker.

Frico Old Dutch Master: Explorer

Frico Old Dutch Master: Explorer

Such was his passion for Old Dutch Master that he gave his right hand for it.

Advertising Agency: CLM BBDO, Paris, France
Creative Directors: Gilles Fichteberg, Jean-François Sacco
Art Directors / Copywriter: Céline Artigau, Nicolas Hurez
Photographer: Vincent Dixon
Published: March 2008

Frico Old Dutch Master: Swordman

Frico Old Dutch Master: Swordman

When he had had enough of heads, he enjoyed nothing more than cutting off a slice of Old Dutch Master.

Advertising Agency: CLM BBDO, Paris, France
Creative Directors: Gilles Fichteberg, Jean-François Sacco
Art Directors / Copywriter: Céline Artigau, Nicolas Hurez
Photographer: Vincent Dixon
Published: March 2008

Frico Old Dutch Master: Captain

Frico Old Dutch Master: Captain

The only member of his crew worthy of sharing his Old Dutch Master was his own left hand.

Advertising Agency: CLM BBDO, Paris, France
Creative Directors: Gilles Fichteberg, Jean-François Sacco
Art Directors / Copywriter: Céline Artigau, Nicolas Hurez
Photographer: Vincent Dixon
Published: March 2008