Building the Right Mar-Tech Stack for Your Organization

The marketing technology landscape has changed dramatically over the last seven years. Back in 2011, there were around 150 marketing technology platforms. Today, we’ve got thousands of marketing tools and platforms that sit across various categories–advertising optimization, data tracking and management, integration tools, customer relationship management, email marketing, chatbots, etc. Not only do businesses need…

4 New Rules for Handling Business as the Pandemic Changes Everything We Once Knew

New business is the lifeline of an agency. This is even more true during the pandemic when everything that worked in the past flipped upside down. And now, to win new business, it requires a new approach and new way of seeing things. Business development is full of energy and excitement, headaches and heartbreaks–a lot…

4 Ways to Leverage the Intersection of Brand and Response Advertising

For years, certain media channels have been designated to different communication strategies. Some channels were considered better at driving brand awareness while others were better at closing a sale. However, due to improvements in measurement, technology and data, the upper and lower parts of the funnel have merged. Now, channels that were considered only for…

Data Use by Brands Is Misunderstood—and It’s Time for Brands to Speak Out

Even before the pandemic forced more of our day-to-day lives online, people were becoming more conscious of the use of their data. In addition to this, more critical voices are calling it an unnecessary intrusion that offers people little value in return. That suspicion is at least partially the result of widespread confusion. A Pew…

Speculation Around Indie Agency Engine’s Sale Leads to Questions of Who Might Buy It—and Why

It’s been a funny century for the marketing and communications industry: the rise of holding groups, consolidation, startups, digital disruption, even a pandemic, the effects of which we cannot yet even begin to analyze let alone understand. In the tumultuous 20 years so far, many names have come and gone. Once-mighty agencies have been subsumed…

Brands: You Don’t Know Who Your Customers Are—and It Shows

The nation feels so close to recovery. With each passing day, the events of 2020 feel more distant. As the nation reckoned with political disconnect, racial tension, economic plight and a global pandemic, brands wrestled with how to stay relevant. Eighty-nine percent of brands reported they were impacted by Covid-19, which led to pulling, pausing,…

Brands Must Wake Up to Their Responsibilities and Stop Lagging Behind on Climate Action

The G7 summit left us with plenty of ambitious statements and promises on climate change from world leaders but little in the way of funding campaigners say they need to support developing countries dealing with the climate emergencies. And despite the focus on climate action during the summit, the U.K. contingent arguably provided some very…

3 Tips for Transforming Your Organic Brand Social Accounts to Create More Value

As brand social media continues to evolve, the trope of “the intern runs the account” is in the past. Now brands are looking for ways to manufacture a tone that seems like an intern is running the account. Sometimes this results in massive success, and other times this is a beautiful disaster. Below are three…

Brands Need to Connect With the LGBTQ+ Community Over More Than Just Sexuality and Gender

As we reflect back on this past Pride month, what is the first thing that comes to mind? Flags. Rainbows. Parades. But is that the only reflection of the LGBTQ+ community? Of the people you know, or the person you are? As someone on the inside looking out, I can say it’s not a full…

How the Pandemic Left the Door Open for Brave Brands Ready to Scale

Over the last few weeks, the U.K. ad industry has been buoyed by forecasts of a major post-pandemic bounce. One prediction by GroupM estimates that the U.K. ad market will grow by a whopping 24% during 2021, with the global market set to jump by 19%. As advertising is always a reliable barometer of economic…

If You Believe Advertising Works Then Don’t Argue Against the UK HFSS Ad Ban

Presenter Vanessa Feltz’s BBC Radio London researcher messaged me last week asking whether I’d be happy to give an industry insider response on-air to the news that, in an effort to curb childhood obesity, the British government had enacted a new watershed TV and online ban on high fat, sugar and salt (HFSS) food advertising….

Behind the Scenes of Cannes Winner ‘Womb Stories’ and Its Masterful Framing of Womanhood

When me and my creative partner Nadja Lossgott were given the brief by Libresse and Bodyform to push against the taboos and stigmas that continue to hold women back when it comes to the intimate details of their health, we were also told to keep it simple. This time around, we dove deeper under women’s…

The British Ad Industry’s Fight Over HFSS Digital Ban Isn’t Over

‘Junk food giants will be banned from advertising online’ ran the front page of The Times yesterday morning and, in that sense, the British government has achieved what it set out to do. The news of the high fat, salt and sugar (HFSS) foods online ad ban has grabbed front-page headlines, made a splash and–on…

Why Advertisers Were Right to Boycott New British Channel GB News

Top brands are right to pull their ads from GB News, Britain’s controversial new “anti-woke” current affairs TV channel which launched this month. Unfortunately, a number of high-profile brands including Ikea, Grolsch beer, Nivea and cider maker Kopparberg, only made this decision after receiving complaints across social media from vocal customers objecting to their apparent…

Businesses Are Facing an LGBTQ+ Leadership Crisis and Lack of Role Models for Younger Talent

Name an LGBTQ+ CEO. I’ll wait. Aside Tim Cook, CEO of Apple, who came out in 2014, there are only two other out CEOs of Fortune 500 companies. One of whom worked for 30 years before he felt comfortable telling his colleagues he is gay. The legal context is likely a factor in the decision…

How to Be Purposeful About Meeting Consumers Across Audio and Other Media Channels

The consumer journey has changed for the foreseeable future, and it is full of opportunities to connect with customers, especially as audiences spend more time using media. Gen Z audiences are discovering and curating new content at home and on the go. Office workers are tired of vacillating between screens, so they are switching to…

GB News Dragged Brands Into the Culture Wars. Here’s What Marketers Should Do Next

The launch of Britain’s latest news broadcaster GB News has certainly divided opinion. To some, it is a center-right TV startup that gives voice to the ignored. To others, it is a dangerous alt-right attack dog looking to further divide the nation. To advertisers, which have faced very public calls from pressure groups to boycott…

UK Advertising Is All-In for a More Inclusive Industry

The past year has seen issues of inclusion take center stage. As a mirror of our society, it is important that the global advertising industry joins together to see whether we truly reflect the world around us and, if not, what can we do to bring about change. On June 10, the Advertising Association, Incorporated…

Soccer Players Like Cristiano Ronaldo Hold a Special Kind of Influence Over Brands

When Portugal’s Cristiano Ronaldo moved two bottles of Coca-Cola on out of view in a press conference during Uefa’s Euro 2020 tournament, perhaps even he couldn’t have predicted the impact. In doing so, he supposedly wiped billions off the market value of one of the world’s biggest brands. Or, at least, that’s what the headlines…

Future Cannes Lions Need to Value Creativity’s Impact Over Vanity

Cannes arrives at its usual time this year, but its arrival is also a bit precarious and comes at the most unusual of times. The international festival finds itself in a moment where half the world is emerging from a year of complete disruption and the other half of the world continues to be ravaged…