West Elm Selects Droga5 as its First Creative Agency

westelmBrooklyn-based design and furniture retailer West Elm, Williams-Sonoma’s fastest growing brand, has selected Droga5 as its creative agency as it prepares to make its first leap into the world of advertising. Until now, the brand’s marketing has been largely limited to social media and content marketing.

The business will be run out of New York, as West Elm focuses on expanding and raising its profile globally, Jonny Bauer, global chief strategy officer at Droga5, told Campaign. “West Elm wants to change the way that people perceive what design is and what it should be able to do,” he said, adding that the agency’s first work for the brand, expected to roll out this autumn, would be a “non-traditional” integrated campaign with a focus on social media.

Vanessa Holden, senior vice president, creative director at West Elm, explained to Campaign that the brand’s marketing message would focus on the brand’s socially responsible business practices. “We think about the financial and social impact of every dollar we spend. And we want our customers to do the same with every purchase they make,” she said.

Royal Caribbean Appoints TBWALondon as its UK AOR

royal caribbeanCruise line Royal Caribbean has appointed TBWALondon as its UK creative agency of record following a review that launched in February, Campaign reports. The agency will be responsible for Royal Caribbean’s overall strategy, creative, direct and digital marketing in the UK. Incumbent JWT London did not participate in the review.

“TBWALondon very quickly got to the core of our business,” Jo Briody, the director of marketing and PR at Royal Caribbean International, told Campaign. “They showed a deep understanding of our challenges and opportunities, successfully marrying clever strategic thinking with great chemistry with our team at every stage.”

Royal Caribbean also launched a global creative review in February. JWT has been global agency of record for the brand since December of 2007. Competitor Norwegian Cruise Lines announced its own review earlier this week.

Weight Watchers Partners with DiMassimo Goldstein

weightwatchersDiMassimo Goldstein, an independent, New York-based agency, has been selected by Weight Watchers to handle the brand’s spring campaign, which will debut Sunday, AdAge reports.

Weight Watchers decided to leave W+K last month after less than a year with the agency, in a move many attribute to an attempt to save money on the part of the struggling company. W+K took over for McCann Erickson New York in April of 2014, at which time Weight Watchers proceeded to drop its celebrity spokespeople.

A Weight Watchers spokesperson stated that this is not an agency of record selection and that the brand will “continue to evaluate agencies for the longer term.” AdAge notes that DiMassimo Goldstein “has experience crafting ads for subscription-model businesses, ranging from Netflix and eBay to Reader’s Digest and FreshDirect.” We featured the agency’s work on the FreshDirect broadcast spot “Lonely Shopping Cart” last year.

As you may remember, W+K’s last work for the client was its “All You Can Eat” Super Bowl ad featuring voiceover work from Breaking Bad’s Aaron Paul.

Carmichael Lynch Named Creative AOR for U.S. Bank

US-Bancorp

U.S. Bank has named Minneapolis-based agency Carmichael Lynch as its creative agency of record following a review,.

Carmichael Lynch will be responsible for traditional and digital creative, social media, and production. BSSP had held agency of record duties for the client since winning the account from Publicis Kaplan Thaler in August of 2013.

It is unclear if BSSP will continue to have any involvement with U.S. Bank.

“U.S. Bank is that rare client who knows exactly what they stand for, and has a clear, compelling vision that sets them apart,” Carmichael Lynch CEO Mike Lescarbeau said in a statement. “Our job is to tell the world how the 67,000 people of U.S. Bank are helping customers of all sizes improve their financial futures by selecting the right banking partner.”

U.S. Bank, which is also based in Minneapolis, cited “the full integration of Carmichael Lynch’s services, the power of the creative idea, and a shared belief that people are a company’s greatest asset – employees and customers” as reasons for the decision.

The account win is an important one for Carmichael Lynch, who lost the GNC business last week following a multiple month review.

Norwegian Cruise Line Launches Creative, Media Review

brand-1Norwegian Cruise Line has launched a review of its creative and media accounts, Adweek reports. Incumbent The Martin Agency, who have handled the account since 2011, declined to participate in the review, which spans traditional and digital media. The brand spent around $33 million on measured media last year, according to Kantar Media, a drop in spending of $12 million from 2013’s total.

The news follows competing cruise line Royal Caribbean’s review announcement in February. It also follows Andy Stuart being named president and chief operating officer last month, following Drew Madsen‘s resignation.

According to Adweek’s sources, Norwegian Cruise Line’s request for proposals is due back this week. The review, which is being conducted without a consultant, is expected to conclude by the end of May. A representative of the cruise line said in a statement, “While The Martin Agency has chosen not to participate in the review process, Norwegian thanks the company for their many contributions and looks ahead to beginning the search for a new agency partner.”

L’Oreal USA Launches Media Review

loreal1L’Oreal’s American division, L’Oreal USA, is launching a review of its media business, Adweek reports.

Adweek points to the arrival of Nadine McHugh, senior vice president of omni media, strategic investments and creative solutions, as the likely impetus for the review, and McHugh will reportedly be overseeing the review process. Aside from incumbent UM, who handles TV and print buying (DigitasLBi is responsible for digital buying), it is unclear which agencies have been invited to participate, as well as if L’Oreal USA will be working with a consultant on the review. What is clear is that the review process will take a good deal of time.  for L’Oreal USA.

“We anticipate this comprehensive review to take us through the end of the year,” McHugh said, in a statement. “This review is about finding passionate, innovative and collaborative agency partners most attuned to L’Oréal’s culture and consumers and then working together to re-define the future of marketing.”

L’Oreal USA, whose brand roster includes Lancome, Maybelline and Redken, spent around $870 million on media in 2014, according to Kantar Media.

Three Shops Replace Carmichael Lynch Following GNC Review

gnc-1Following a “multiple month review,” GNC has replaced incumbent agency Carmichael Lynch with three agencies, Adweek reports. Going forward, Brooklyn agency Consigliere will act as lead creative agency, with Atlanta based 22squared handling digital duties and Crossmedia handling media buying and planning.

Carmichael Lynch took over as agency of record in January of 2014, following a review in which former-CEO Joe Fortunato said the Pittsburgh company was “looking for a one-stop-shop that could cover all of our marketing needs.” At the time, the Minneapolis-based agency took over for creative agency Arnell and Cramer-Krasselt, who handled media responsibilities. Now, under new executive leadership, the company has clearly rethought their strategy. It is unclear if Carmichael Lynch participated in the review, as contenders were not disclosed. According to Nielsen, GNC spends approximately $30 million annually on measured media.

Vonage Names FCB Garfinkel Agency of Record

vonageVonage has selected FCB Garfinkel as its brand agency of record, following a review.

The brand launched the review in December, after parting ways with JWT, who won the account in early 2013.

“We’re thrilled to be helping evolve the Vonage brand,” said FCB Garfinkel CEO Lee Garfinkel, in a statement.  “This is a fascinating company, a proven disruptor and innovator that has consistently enabled connections and brought real value to consumers. Vonage has extended that same value into the business market, and we’re excited to tell that story.”

FCB Garfinkel is tasked with developing overall brand strategy and launching “a new brand campaign that articulates the depth of the Vonage value proposition not only for consumers, but also for businesses that are moving to cloud communications solutions.” New creative, which will likely encompass both broadcast and digital, is expected by the middle of the year.

General Mills Names W+K Portland Lead Agency for Yoplait

YoplaitAdAge reports that General Mills has appointed W+K Portland as agency of record for its Yoplait brand.

Incumbent Saatchi & Saatchi will continue to handle portions of the business including innovation and kids variety Go-Gurt, but W+K will play lead moving forward.

For W+K, the account, along with the addition of KFC to its roster last month, makes up for ground lost in Kraft’s agency consolidation in November and the recent departure of Weight Watchers.

The agency move — like so many others — comes shortly after General Mills’ appointment of Ann Simonds as chief marketing officer. According to Kantar Media, the company spent $169.4 million on U.S. measured media for the Yoplait brand last year.

Ameriprise Selects McCann Erickson Detroit as Lead Agency

AmeripriseAmeriprise Financial has selected McCann Erickson Detroit as its new lead creative agency, according to Adweek‘s sources. (We reached out to both agency and client, but McCann Erickson didn’t respond and we were unable to reach Ameriprise’s head of PR.)

McCann Erickson Detroit beat out three other finalists — identified by Adweek‘s sources as FCB Garfinkel, Merkley + Partners and Zimmerman Advertising — to win the account. Ameriprise spent an estimated $38 million on measured media in 2013, according to Kantar Media. The agency takes over for R/GA, who had handled the account since 2009 but declined to participate in the review. News of the review initially broke in January, as it headed into its final stages. Media buying and planning were not part of the review, and will remain with Initiative.

Horizon wins CarMax Media Duties

carmaxCarMax has handed media duties over to Horizon following a competitive review, sources told Adweek.

The review for the assignment, previously handled in-house, also included finalists OMD and Vizeum. It follows the selection of new CMO Jim Lyski last August, and a competitive review which handed creative duties to McKinney in November. According to Kantar Media, CarMax spends around $70 million on media annually.

mcgarrybowen Bows Out of Sears Review

sears logo 2

The agency’s official position is “no comment,” but today an AdAge report and a source close to the matter tell us that mcgarrybowen has resigned the Sears account rather than participate in a pending creative review.

Three years after its last full review, the client began making some agency moves back in early 2014 by sending its KCD or Kenmore Craftsman Diehard work from Y&R to Havas Chicago.

Y&R lost the client’s primary creative account to mcgarrybowen in May 2011 after 18 years; prior to that move, Sears made headlines in the industry for demanding ownership of “all creative work done by agencies pitching for the brand” no matter who won the account. We have no word on whether that’s still the case. Back in 2011, Adam Wohl (who is, appropriately, now an ECD at mcgarrybowen) made a video mocking the above request — but that video has since been set to “private.”

Last November, sources told Adweek that the company had begun reaching out to every major holding company, but today’s AdAge report claims that Sears recently placed the review on hold due to internal complications. What might those be? The company will announce its earnings for the latest quarter on Thursday, and yesterday The Motley Fool noted that Sears “is losing an estimated $7 million a day” despite closing some 200 stores in 2014; the writer wonders whether the chain will exist in its current form one year from now. (We should also note that Sears Holdings owns Kmart, which has been with FCB since 2007.)

We reached out to Sears corporate for more information on the review, but representatives have yet to respond.

mcgarrybowen’s most recent work for the soon-to-be-former client is December’s #MoreToYou holiday shopping campaign.

Barton F. Graf 9000 Wins Four Snyder’s-Lance Brands

snyders lance

Back in November 2014, sources told us that Snyder’s/Lance, maker of various salty snacks, had begun speaking to new agencies as it planned to leave then-AOR BFG Communications.

While BFG offered no comment at the time (they don’t seem to like responding to emails), we now know that the rumors were true.

Barton F. Graf 9000 won creative duties on four Snyder’s-Lance brands, — Cape Cod potato chips, Snyder’s of Hanover pretzels, Pretzel Crisps and Lance crackers — Adweek reported yesterday.

Barton F. Graf 9000 beat out finalists Taxi, The Burns Group and GKV to win the assignment, which combined account for around $15 million in measured media annually. The assignment follows Snyder’s-Lance switching social media and PR agencies to Tenthwave and Luquire George Andrews, respectively.

Additionally, Snyder’s-Lance is currently searching for a new media agency to replace GKV (who were also the incumbent agency on Snyder’s, Cape Cod and Lance). The media review is expected to conclude some time in March. New work from Barton F. Graf 9000 for the Snyder’s-Lance brands is expected to debut in the third quarter of 2015.

JW Marriott Names SS+K Lead Creative Agency

JW_Logo02_400x400Marriott International named SS+K lead creative agency for JW Marriot, Adweek reports, handing the agency global creative duties for the luxury brand which has 79 locations in eight regions worldwide.

SS+K beat out several unspecified agencies in a review handled by Joanne Davis Consulting in New York, taking over lead creative duties from Team One, who will continue to handle advertising on Marriott’s Ritz-Carlton brand. The agency will partner with M&C Saatchi, who purchased a one third stake in SS+K last November, on ads overseas, taking advantage of M&C’s 21 offices outside of the U.S. Adweek notes that, “according to a recent job posting for a director of brand marketing,” the brand spends up to $30 million annually. Media responsibilities were not part of the review and remain at MEC.

Vodafone Selects Grey London as its New Lead Creative Agency

Vodafone has selected Grey London as its lead creative agency following a pitch against incumbent Rainey Kelly Campbell Roalfe/Y&R, who had worked as the brand’s lead agency since August of 2011, Campaign reports.

Grey has worked with Vodafone since 2011, when it was tasked with handling the business in Ireland. According to Nielsen, Vodafone spent around £52.9 million on measured media in 2013. We’ve provided a sample of RKCR/Y&R’s work for the brand, in the form of an ad from this past summer in which it cast real British families, above.

The pitch followed Vodafone hiring Grey London for a network differentiation campaign last March, which encompassed broadcast, cinema, print and digital. Grey London’s first campaign for the brand is expected in April.

“We have been aiming to bring our focus our consumer brand work into fewer agencies for some time, as this allows us to foster a closer working relationship with them and also ensures greater consistency across all channels,” said Daryl Fielding, director of brand marketing at Vodafone UK.

Ace Hardware Launches Creative Review

ace-logoAce Hardware is in the early stages of a creative review and “a request for proposals is likely out to agencies,” sources told Adweek.

According to Kantar Media, the brand spent $52 million on measured media in 2013 and $57 million in the first nine months of 2014. Incumbent agency GSD&M has handled the account since taking over for Mars Advertising in 2009, and it is unclear if they are defending in the review. We reached out to the Austin-based agency but they declined to comment. Media buying and planning is not part of the review and will remain with Spark.

Papa John’s Names Initiative Its New Media Agency

Papa John'sPapa John’s has selected Initiative as its new media agency, taking over for Zimmerman Advertising without a review. In addition to media buying and planning, the agency will also be tasked handling digital and social media efforts, Adweek reports. Papa John’s spends approximately $130 million annually on measured media.

Bob Kraut, who was named Papa John’s chief marketing officer in late 2013, worked with Initiative previously while serving as senior vice president of brand marketing and advertising at Arby’s Restaurant Group. The move follows the selection of Grey as the brand’s creative agency of record in early 2014, shortly following Kraut’s arrival. Zimmerman had previously held creative duties for the brand as well, but declined to defend in the review that led to Grey’s selection.

“This was an internal decision as part of Papa John’s ongoing effort to be a more global company and improve efficiencies,” the Louisville-based brand said in a statement. “We feel like Initiative is the right partner as we continue to move in this direction.”

 

Travelers Names TBWA/Chiat/Day Lead Creative Agency

travelers-insuranceHartford-based Travelers insurance has named TBWA/Chiat/Day as its lead creative agency following a competitive review against undisclosed agencies, Adweek reports. The agency will succeed Fallon, which was Travelers lead creative agency for almost a decade, and is expected to run the account out of its New York offices. Media was not part of the review and will remain with agency MediaVest.

According to Kantar Media, Travelers spent over $28 million on measured media in 2013. For TBWA, the account win will soften the blow after being eliminated from Kraft’s roster in November. Prior to losing its share of the Kraft business, TBWA had a big month of September, picking up Airbnb, Buffalo Wild Wings and Miller Lite.

In a statement, Lisa Caputo, chief marketing and communications officer at Travelers, pointed to the agency’s “keen understanding of our brand,” claiming that TBWA’s “deep experience working with iconic global brands makes them an ideal partner for us.”

TBWA/Chiat/Day’s first work for Travelers is expected in June, in anticipation of the Travelers Championship PGA Tour event in Cromwell, Connecticut.

KFC Signs W+K, Encourages Romanians to Troll Rich Teens

Today in news we missed because of all the Super Bowl nonsense, FCB apparently lost the KFC creative account to Wieden+Kennedy after more than ten years — a period during which the agency produced a wide variety of work for the client.

A source who didn’t speak to us told Maureen Morrison of AdAge that the two agencies faced off in a closed pitch from which Wieden emerged victorious.

No one involved would confirm the story, but one year ago KFC’s parent company hired a new CMO — a move that often portends doom for a client’s agency of record. Coincidentally, that very CMO spent many years at Procter & Gamble and served as the North American marketing director for Old Spice when W+K launched “The Man Your Man Could Smell Like.”

The internal memo from CCO Todd Tilford and Chicago President Michael Fassnacht reads as both disappointed and puzzled:

“We have done incredibly strong work for KFC over the last 10 years, especially over the last 24 months…In 2014, KFC was the most social [quick-service restaurant] brand in North America, was ranked as the second most engaging QSR brand by Forbes in November 2014, and enjoyed very strong sales results over the last nine months that outshine the rest of the QSR category. We expect this trend to continue in 2015 while our new work runs nationwide.”

The news marks Wieden+Kennedy’s biggest win since Verizon less than three weeks ago.

In other KFC news, McCann Erickson continues to serve as the brand’s AOR in Romania, where “Rich Kids of Instagram” remains a topic of considerable interest among young people. To promote the client’s new Smart (read: cheap) Menu, the agency challenged Romanian teens and others to “recreate” the most popular shots to appear under that hashtag…minus all the money and expensive crap it buys.

Here are a couple of selections from the resulting tumblr page with a hashtag that translates to “little money, big fun”:

rich kids 2

 

rich kids

The kids are clever, but without formal training they probably won’t get hired by W+K.

A-B InBev Hands Michelob Ultra Creative Duties to FCB

Michelob-UltraFCB has won creative duties on A-B InBev’s Michelob Ultra brand, following a review. The agency takes over for Chicago-based Palm & Havas and is expected to run the account out of its Chicago and Toronto offices. According to Kantar Media, A-B InBev spent $49.6 million on the brand during the first 11 months of 2014.

The win marks the first beer brand for FCB since losing MillerCoors in May of 2012. It also follows a Nestlé corporate brand assignment for FCB Chicago back in October.

“FCB really demonstrated strong creative and content capabilities that will help our growing brand grow,” an A-B InBev spokesman told AdAge.