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Since 1926, Godiva Chocolatier has been selling premium chocolate at boutique shops. Now, nearly a century later, the company is looking to expand beyond affluent shoppers and special occasions, such as holidays and anniversaries, by making its goods more available to more people. “We’ve got huge long-term objectives to be this omnichannel brand that provides…

11 Takeaways From the Latest Media Organization Earnings

Three of the biggest American media organizations continue to see massive traffic and record-breaking digital subscription growth, which has helped them navigate a drop in advertising brought on by the pandemic. “It’s all about the pace of decline,” said Brian Wieser, global president, business intelligence at GroupM. Here are 11 takeaways from The New York…

Biden Our Time Until January 2021

Television advertising makes a big difference in national elections. People with little time or little inclination to dive deep see the campaign’s commercials and these spots define the candidate and their platform in a span of seconds, not hours. Joe Biden’s team is doing a smart thing, communications wise, at the moment—they’re focusing on the […]

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84 anos depois, “Tron” pode ganhar enfim nova continuação com diretor de “Lion” e Jared Leto

Faz exatamente dez anos que a Disney lançou nos cinemas “Tron – O Legado”, filme que já era em si uma continuação tardia do “Tron – Uma Odisseia Eletrônica” de 1982. O bom resultado na bilheteria fez o estúdio na época dar sinal verde para a produção de um terceiro capítulo, mas desde então o …

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Estée Lauder turns to video games to launch anti-aging serum lineup

Brand combines two things that have been boosted by the pandemic—skincare and gaming.

How to Optimize Your Google My Business Listings to Boost Local Exposure and Sales

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The best things in life are often free. We just fail to notice them or simply take them for granted. However, the corona pandemic has taught everyone that it’s time to appreciate the little things in life. Moreover, you need to be flexible enough to adapt to every curveball life throws at you.

In particular, business owners have used this opportunity to grow. COVID-19 forced all businesses to convert to the digital platform. More importantly, with dwindling sales, they not only had to learn to expand services quickly to meet customer demands but also manage resources wisely.

Many brands have taken everything in stride without losing sight of the bigger picture- maintaining and building relationships with consumers. And now more than ever, they recognize how vital their Google My Business listing is. From boosting local exposure and sales, there’s a lot to be gained from it.

Google My Business (GMB) is a free tool offered by Google to businesses in order to help them grow their online presence. As part of a location-based strategy, brands can incorporate it into their current marketing mix and extend awareness as well as services to consumers.

To get more out of your GMB listing, you need to be aware of the latest features that it has to offer and improve your chances of ranking higher in the local three-pack.
Want to learn how to optimize your Google My Business listing fully?

Just like you may need the support of digital agencies to enhance your marketing campaigns, you need to use the features offered by GMB to give your business a boost. Here are just a few simple ways to get your GMB listing the attention it deserves.

1. Update all the information

Every business needs a GMB page. It’s how your customers can find information about you while on the go, such as who you are, what services and products you sell, your location, and your website. But claiming, managing, and optimizing the listing adequately reflects on your business’s current standing.

When you initially claim your listing, you should provide accurate primary data. Update the listing about any changes, such as store timings, through the “Suggest an edit” option. This prevents potential customers from getting disappointed or confused. You can call it as your first step to Google My Business optimization.

Tip:

Just about anyone can make changes to your listing without you being notified. To ensure that no one’s messing with it, log into the GMB dashboard and review any updates that have been made. If there is any incorrect information, you can make the appropriate changes.

2. Get the app

GMB listings are shown as a Knowledge Panel in Google Search or Google Maps.

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Since businesses need to update information proactively, it’s time to get mobile optimized. Google My Business app gives you instant access to your business listing from any location around the clock. So why are you limiting yourself to only desktops?

Tip:

Being able to access your GMB listing through your phone can facilitate management and optimization. You’ll be able to easily answer customer queries, respond to reviews, and upload additional pictures or videos.

3. Provide a great description

As a business owner, you need to give people a brief about who you are and the services or products that you provide. It helps consumers decide whether you can offer something that they are searching for. Moreover, Google can get a better understanding of your business, which, by the way, can significantly improve your rank in SERPs.

You’ll be given a total of 750 characters for your business description. However, only 250 characters will show up in the Knowledge Panel before the rest is cut off. Make sure that the most crucial info is mentioned first so that even people who are merely browsing can get a clear idea about your business. More importantly, mention those aspects that set you apart from your competitors. And don’t forget to use the right keywords, preferably those that people use to find businesses like yours.

Tip:

Make sure you read Google Business Description Guidelines so that you don’t unwittingly incur penalties. Consider adding a relevant emoji because Google is beginning to index emoji-related search results. Surprising, isn’t it?

4. Upload videos

We all know that people prefer visual content more than text. So uploading pictures to your GMB listing is a given. Not only is it a great way to boost engagement, but it also provides a realistic view of what business is all about. According to Google, when a Business Profile has photos, customers are 42% more likely to request directions and 35% more likely to click through to the website.

While adding photos has been around for a while, a new feature is being incorporated. Now you can upload videos that must not be longer than 30 seconds, a file size more than 100 MB, or a resolution less than 720p. With the help of videos, businesses are more likely to attract, engage, and communicate with consumers.

Tip:

You don’t need to invest in a lot of expensive gear to take photos or create videos. After all, you have to manage a budget. Simply use your smartphone and upload content via the app. The good news is that customers can post as well. UGC is a great way of grabbing people’s attention.

For more tips on how to drive traffic, read “The Big 3 Techniques That’ll Improve the Quantity & Quality of Traffic on Your Website“.

5. Booking button feature

You can add an image, a call-to-action, or a link to your Google My Business Post. But for businesses that rely on an appointment-based system such as a salon or spa, the Booking button feature can really wow your customers. Now people can book appointments directly from your GMB listing. In fact, it could well become a one-stop solution for attracting new customers.

Tip:

To avail the benefits of the booking feature, you will need to integrate a scheduling software with your GMB listing.

6. Provide a menu or list of services

Many businesses sell a range of products or offer a variety of services. However, this latest addition to the GMB family is only available to businesses in the food and drink, health, beauty, and related industries.

This feature gives businesses the chance to entice customers with a complete list of services/food items as well as their respective prices. Moreover, customers are able to decide right away whether they want to continue with a purchase.

Tip:

Almost all customers love having a price list handy. However, as a business owner, you need to ensure that prices and information remain up to date at all times. This will help avoid dealing with disgruntled customers who find out that the price has increased at the last minute.

Final thoughts

Setting up a Google My Business is easy. But to reap the most benefits from your listing, you need to regularly optimize your profile and interact on this platform. This allows Google to get to know your business. So the more information Google can gather, the better the chances of your business appearing in search results.

It’s time to leverage your GMB listing and impress potential customers as well as Google with everything you have to offer.

Tips to Attract and Convert Leads to Conversion through Content

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Are you looking to attract more leads for your business? Do you want to raise your website ranking and traffic? Do you want to convert your visitors into paying customers through content?

If the answer to the above is yes, then you should read our tips for boosting your web conversion rates with an effective content marketing strategy.

Market to the Right Customer

Mass marketing is great for boosting the business brand, products and services. However, there is a down side as well. Marketing can often attract visitors who will never buy from you because they just don’t need your product or services.

To remedy this, consider advertising your products and services to the right customers who are interested. Your goal for writing marketing content should be to raise awareness and make sure that your offering can meet the buyers’ needs when they’re ready to make a decision.

Choose Content That Will Convert

There are various types of content that help you achieve different goals. We can divide them into three types here.

  1. Traffic Generating Content
  2. Lead Generating Content
  3. Conversion Content

Traffic generating content is informative, humorous or entertaining in writing style. The purpose of this content is to attract people to come to your website. Good examples of traffic generation content are blogs, articles, podcasts, social media posts, and videos. You are not asking your visitors for anything in return, just providing some content that adds value for them.

Lead generating content is used to get emails or contact details so that you can pitch products and services to these leads. It can include blogs, articles, research reports, eBooks, webinars, quizzes and free trials. This type of content is more promotional in nature and emphasizes the value of signing up for services.

Conversion content is the most promotional with a huge emphasis on selling. Product and service pages, landing pages, comparisons, blogs, shopping carts and email marketing are good examples of conversion content.

The first and second types of content are used early in the sales process to build your brand and potential customers. Conversion content is presented once you have gained the trust of your visitors and looking to close sales.

Create a Content Writing Plan

The content writing plan determines the content you will publish, how frequently you will write and who will do the writing. If creating content is not your forte you can recruit an in-house writer or work with content writing services. Some businesses work with established content producers to market their products and services.

Make sure that your content always includes a call to action (CTA) even if you are just writing it to educate or inform your readers. A CTA is generally a two liner that softly reminds customers about your offerings, without forcing any sales. You can design it as a popup window or side banner on your website.

Write Blog Posts that Convert

Blogs are powerful tools for getting good, consistent conversions. Unlike your website pages, blogs can be updated frequently and allow you to cover more topics that relate to your products and services.

They offer several benefits in your quest for conversion.

  1. You can add relevant visuals to blogs such as images, moving graphics and videos to boost their appeal and convert readers into customers more effectively.
  2. Blogs offer a good mix of selling products and providing information to your audience.
  3. You can add appealing titles and great headlines to your blog posts that get clicks to your website.
  4. You can use links to other interesting posts on your website in your blog. For example, if a particular section in the blog really drives home the usefulness of your offerings, you can insert a direct link to the product’s page to start the sales process.
  5. Use facts and testimonials in your blogs to convince readers on why they should buy your products or services.

Use the AIDA Principle for Creating Content

AIDA stands for Attention, Interest, Desire and Action. It is a marketing strategy that has proven quite effective for selling products and services.

For digital content it starts with creating an exciting title that grabs the readers’ attention. It must attract people into clicking and reading your content. The first few lines of your post must be great and hook the reader into reading the whole piece.

You can maintain your readers’ interest by using a simple, conversational tone. Content writing services suggest using short sentences with paragraphs that are no bigger than 2 to 3 lines. The central topic should be reasonably covered within the body of your content and build up to generate a desire for your product or service.

You should place a clear and easy to follow CTA within your content to get the desired action from the reader. Good places for the CTA are within the content and near the end of your topic.

Add Urgency in Your Content

One great marketing tactic is to tell your customers that your offer is for a limited time only. This creates a fear of missing out and your readers are more likely to make a purchase decision.

Limited offers can be added to your post at any time. For example, suppose you provide online art and handicraft classes for users. You can make an offer that the first 100 people to sign up would get a 25% discount on the next course.

Another example is businesses that sell gift boxes or flower baskets online. You can inform customers that stocks are running low and you have only 500 gift baskets left to sell.

The point is, get your readers to act ASAP if they are interested in the product or service you have to offer.

Final Word

We shared some tips for getting more conversions online. It isn’t very difficult to get conversions if you have the right knowledge and tools to do the job. If you dedicate time and resources to it, you can get great results, guaranteed!

This guest post was written by Dave Brown, a senior editor at Content Development Pros – a leading inbound marketing company that provides comprehensive content solutions, ebook writing services, web design and development, SEO, and content writing services to small and mid-sized businesses. He also leads a small army of content writers that help business get results through amazing content.

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