Who Is the Chief Medical Officer of American Households?

Both men and women think about health a lot. Not surprisingly, though, how they think about it and how they think about health for the other gender, is completely different. As a result, women are taking on the unofficial role of “chief medical officer” within their families. This year, our agency conducted an independent study…

Retail Media’s New Secret Weapon Is Incremental ROAS

Retail media is having a moment. Global spending in the category is expected to hit $140 billion in 2024, per eMarketer. That’s a 22% increase versus 2023, and it’s predicted to jump another 18% to nearly $166 billion in 2025. To give those numbers some context, retail media now makes up roughly one-fifth of global…

Progressive Marketers Are Tracking a New Metric: Share of Model

Every marketer dreads bad reviews of their brand. Now with the rise of AI-powered chat programs like ChatGPT, Meta’s Llama 2 and Microsoft’s Copilot, marketers must prepare for the worst words about their brand to be repeated as answers to search queries. Since large language models (LLMs) will soon answer billions of search queries each…

Reformation’s Monica Lewinsky Campaign Reflects Power, Purpose and Promise

‘Conscious consumerism,’ the commitment to making purchasing decisions based on social, economic and environmental impact, is on the rise. 63% of Gen Z say they will only purchase brands that stand with them on issues, and 90% expect brands to be involved in causes that improve the world. Gen Z is the fastest-growing and most…

Physical Retail Is the New TV

In-store retail media is ready for primetime. Expect 2024 to be the year that digital screens propagate across brick-and-mortar retail. Currently estimated at less than $300 million in the U.S., in-store advertising is finally ready to accelerate, with Walmart, Kroger and Tesco announcing the expansion of their in-store media networks this year. A recent Merkle…

Influencer Marketing Needs to Adapt: A Cautionary Lesson From Tarte Cosmetics

The influencer marketing recipe is well-established. Select influencers who attract a certain audience and fly them out to a tropical location for sun, fun and product placement. Organic reach across social, particularly TikTok, Instagram and YouTube are off the charts. Marketing = sorted. Except, that doesn’t work anymore. What once was aspirational is now exclusionary,…

B2B Influencer Marketing: It’s Not Rocket Science

B2B advertising is boring. That’s what nearly half of business buyers told PR Web in a 2018 survey. And it seems to have gotten worse since then. In 2023, The Power of Provocation discovered that a staggering 82% of business decision-makers considered B2B marketing monotonous and repetitive, while a mere 1% believed it demonstrated a…

True Inclusion Is Defined by Long-Term Commitment

Given that Women’s History Month and International Day of the Girl take place every year, I often doubt the DEI commitment of companies that start asking about events and solutions that “engage women” a month or two before those moments. True DEI champions are currently talking about plans with clear repercussions for 2034; true leaders…

To Drive Macro Business Changes, Think Micro

How do you turn a ship when thousands of tons of water are pressing on the rudder creating a force far greater than the ship’s engines can withstand? This was the seemingly impossible challenge solved by the wonderful engineer, Buckminster Fuller, in the 1940s. The answer was something surprisingly small. A six-inch piece of metal,…

Don’t Let Trends Distract You From Connecting With ‘Unreasonable’ Customers

Today’s marketing so often fixates on the latest trends, chasing the next novel concept–I can’t be the only one fatigued by endless conversations and articles about AI and its impact on our work. While machine learning undeniably accelerates mechanical processes and provides quicker access to enhanced consumer data, marketers should pay equal attention to the…

Owning Your Crown: The Importance of Celebrating Black Hair in Advertising

Picture this: I’m a business affairs executive working at one of the most well-known creative agencies in the world. I’m in the office, and I look up as one of my co-workers gives me a familiar “good morning” head nod. I notice he is wearing an untied durag draped around his shoulders. Just then, another…

Empowered Customers Are Driving a New Era of Brand Meritocracy

As personal AI assistants become commonplace, they will usher in an era where a product’s appeal will be more closely linked to its objective substance, the experience it offers and its legitimacy as evidenced by AI-crawlable digital sources. In response, brands must evolve their approach to connecting with consumers; they must now appeal to AI…

What Role Do Ethics Play in Media Planning And Buying?

As an industry, we have recently made a concerted effort to begin placing more ethical media with brands and agencies exploring ways to reduce our carbon footprint and increase investments in BIPOC-owned media partners. While all progress is progress, we are still largely turning a blind eye to the digital and social media partners that…

Let’s Talk About Consent and the Future of Permission-Based Marketing

Let’s talk about consent. It’s a critically important subject for marketers. How we get it, how long it’s valid for, and how we maintain it. Typically referred to as permission-based marketing, consent is needed to allow us to land in a user’s email or messaging inbox with marketing offers and announcements. Because consent is a…

The Art of Making Pretzels Part of Every Conversation

You might be wondering how an iconic pretzel brand that’s been around for 26 years continues to go viral over and over again. Well, one thing we know to be true is that everyone loves hot, handmade, pretzels. But that’s not the only reason why. Auntie Anne’s has become a brand on social that takes…

Creators in Super Bowl Ads Signal a Shift in the Industry

Celebrities have long been the cornerstone of Super Bowl advertising, lending their star power to endorse products and capture the attention of viewers. From iconic faces gracing screens to memorable cameos, celebrities have carved out a significant presence in Super Bowl commercials. However, amid the glittering allure of celebrity endorsements, a new contender has emerged:…

A Rulebook for Reaching the New Mainstream: Super Bowl Edition

Super Bowl LVIII, a new main stage filled with new stories: Las Vegas. The Sphere. The 58th Big Game. $10k tickets. Tay/Trav. Oh yes, 49ers/Chiefs. Knowing the overtime rules. And one more. The thrill of the first time. Sunday saw one of the most important firsts not only for the Super Bowl, but for all…

In The Shadow of Giants: The Makers Behind The Super Bowl Ads Matter

Super Bowl ads, often regarded as mini-blockbusters, are a central part of the event’s allure. Amid the glitz of celebrity endorsements and the strategic genius of top-tier agency teams, there’s an often-overlooked cadre of professionals who are the backbone of these advertising marvels: the makers. The creation of these spots is a symphony of artistic…

Breaking Traditions: Gen Z and Millennial Women Transform Super Bowl

Women have always watched the Super Bowl, with Nielsen reporting that in 2018, women made up nearly half of Super Bowl viewers–surpassing the combined female viewership of the Oscars, Grammys and Emmys. Brands, marketers and the NFL have begun to embrace female perspectives as part of the football discourse. However, the Taylor Swift Effect has…

How to Make Noise During Advertising’s Biggest Day

As a New England Patriots fan, I, like many others whose team missed the mark,, am looking forward to the Super Bowl for the ads. I understand how all-consuming this yearly event can be for advertisers. After all, last year’s Super Bowl LVII raked in more than 113 million viewers and #SuperBowlLVII accumulated 225 million…