Make Room on the Couch—DTC Brands Want to Connect on Streaming Sites

It seems only natural that direct-to-consumer brands, so disruptive in their own industries, would find a home on the streaming sites that have upended traditional, linear television. Just ask Michaela Giovengo, Hulu’s director of performance marketing sales, who told streaming editor Kelsey Sutton at Adweek’s DTC Meets ATV: Advanced TV Summit panel on Wednesday that…

Move Over, Big Mac—McDonald’s Joins the Beyond Burger Game

McDonald’s has no beef with adding Beyond Burgers to its menu, at least temporarily. The fast-food chain plans to test alternative meat burgers at 28 locations starting Sept. 30. Beyond Meat created an exclusive plant-based patty for McDonald’s. The result: PLT–plant, lettuce, tomato–is a twist on the classic BLT. Laurent Altmin of McDonald’s Global Corporate…

The FTC Is Suing Match.com for Allegedly Enticing Users With Fake Advertisements

It is no secret that online dating might come at a price, and Match.com–one of many dating apps available nowadays–has come under fire this week due to allegedly sending false messages to entice its users to pay for a subscription. According to complaints the Federal Trade Commission (FTC) filed on Wednesday with the U.S. District…

This Satirical Video Game Takes Aim at Gun Lobbyists

Following a pair of mass shootings in El Paso, Texas, and Dayton, Ohio, last month, some conservative lawmakers pinned the blame on video games, a familiar talking point for at least a generation. A new campaign from anti-gun violence organization Brady (formerly the Brady Campaign & Center to Prevent Gun Violence) called “League of Legislators”…

Sprint Uses Chatbots to Cut Customer Service Calls by Nearly a Third

Around a year and a half into Sprint’s efforts to overhaul its call center operations with artificial intelligence, the carrier says the technology has substantially reduced the number of customer inquiries its human representatives need to field. Sprint chief digital officer Rob Roy said about 30% of online chats are now conducted solely by machine-learning-powered…

Stop & Shop’s Dutch Owner Shares How International Retailers Find Success in the US

Stop & Shop may be a mainstay in the northeast part of the United States, with nearly 400 locations in Connecticut, Massachusetts, New Jersey, New York and Rhode Island–but the grocery store’s parent company, Ahold Delhaize, is located far from its American locations, in the city of Zaandam in the Netherlands, just across a canal…

Twitch Tweaks Its Visual Identity

Twitch, the streaming platform used by 15 million people, is giving its logo and design a facelift and rolling out its first brand campaign to celebrate the new look. Announced today at TwitchCon, the company’s festival, the brand introduced new logos and a visual identity with a nod to its users. Additionally, a national ad…

Juul Halts Mosts U.S. Advertising After Spending $104 Million in First Half of 2019

Juul Labs, maker of the industry-leading Juul vape brand, has suspended broadcast, digital and print advertising in the U.S. The company announced the decision today, coinciding with the news that K.C. Crosthwaite is taking over as CEO for Kevin Burns, who stepped down from the role. Crosthwaite formerly served as chief growth officer for Altria…

Spotify Held an Exclusive Concert for Listeners of a New Orleans Playlist

Earlier this year, Spotify created a playlist that features musicians from New Orleans, each with their own distinct style and sound. From the “Soul Queen of New Orleans” Irma Thomas to rapper Curren$y, the playlist gives listeners a taste of what the city’s diverse music scene has to offer. Uploaded in May, the curated playlist…

As Privacy Concerns Make the Internet More Opaque, Can Ad Tech Keep Its Promise?

As Europe’s strict stance on internet privacy continues to gain traction across the globe, advertisers are struggling to balance their need for audience targeting data with increasing demands for privacy. Regulations like GDPR hit at the heart of the programmatic advertising industry, which relies on personal information to make good on its main value proposition:…

The Road to Brandweek: JetBlue’s Elizabeth Windram on Meeting Sky-High Expectations

Between baggage fees and minuscule legroom, travelers expect to put up with a lot when flying with a budget–or in industry parlance, low-cost–airline. But, according to JetBlue’s latest campaign featuring the Alright Brothers, “just alright” doesn’t fly here. At our annual Brandweek event, coming up Nov. 3-6 in Palm Springs, Calif., JetBlue’s vice president of…

The Road to Brandweek: Burger King’s Fernando Machado on Prioritizing Product Quality

Few CMOs have the reputation of Burger King’s Fernando Machado. He’s been the recipient of over 100 Cannes Lions prizes and has led the creation of much-lauded campaigns like Whopper Detour for the fast food giant. But for Machado, the core of good marketing isn’t flashy campaigns that win big prizes; it’s a strong brand…

Amazon’s Alexa Can Now Help You Get a Job at McDonald’s

To find its next batch of new talent, McDonald’s is turning to Amazon’s Alexa and Google Assistant. One of the world’s most recognizable brands has a new global recruitment campaign, “Made at McDonald’s,” and with it the first voice recruitment skill called McDonald’s Apply Thru to help people apply to jobs at the QSR chain….

Model Silently Protests Gucci’s Straitjacket Gown at Milan Fashion Week

Gucci courted controversy at Milan Fashion Week, where its showcase of upcoming spring and summer fashions featured models walking down a moving runway wearing white utilitarian-inspired looks–including a gown reminiscent of a straitjacket. This led model Ayesha Tan-Jones to stage a rare protest on the runway by holding up her palms, on which she’d written…

Gen Z Has Serious Influence on Household Purchases (Even If They Aren’t Buying)

Gen Z is the talk of the industry, whether it’s marketers trying to figure out whether to reach them on TikTok or if cause marketing will really lure them in. On Snapchat, an app that reaches more than 90% of 13- to 24-year-olds in the U.S., it’s not necessarily clear if any of the platform’s…

Amazon Pushes Further Into Healthcare With Amazon Care

Amazon’s long-rumored move into healthcare took a big leap forward on Tuesday with the launch of an employee-focused health service, Amazon Care. According to the Amazon.care website, Amazon Care provides in-app video visits with medical professionals for advice, diagnoses, treatment or referrals; in-app text chat for health advice and answers; in-person treatment at home, in…

WeWork CEO Adam Neumann Is Out After Disastrous IPO Attempt

A week after WeWork postponed its IPO, CEO Adam Neumann has reportedly resigned. However, Neumann will remain in his role as the non-executive chairman of the We Company, the parent company of the shared office company. WeWork vice chairman Sebastian Gunningham and Artie Minson, co-president and chief financial officer, have been promoted to co-CEOs as…

Comscore Pays $5 Million to Settle Securities Fraud Charges

The media measurement and analytics firm Comscore and its former CEO have been charged by the U.S. Securities and Exchange Commission for defrauding investors by overstating company revenue by about $50 million over a two-year period and making false statements about the health of the company. From February 2014 through February 2016, Comscore and its…

After the Thomas Cook Collapse, Dust Settles at Airports and Travel Agents Remain Optimistic

LONDON–The unexpected closure of British travel business Thomas Cook Group, which operated an airline and tour group, brought disarray to airports from England to Mallorca. But at London’s Gatwick Airport, the craziness had largely died down by Tuesday afternoon. Arrivals was busy–but with newly arrived passengers heading to the taxi stand or Gatwick Express train…

How DTC Brands Are Going Green Beyond the Climate Strike

This story is part of a weeklong series on climate change and sustainability. It’s in partnership with Covering Climate Now, a global journalism initiative to cover climate change in the week leading up to the U.N. summit on climate change in New York on Sept. 23. Click here to learn more about the initiative and…