H&R Block Appoints VML as Social AOR

Tax services provider H&R Block appointed WPP-owned, Kansas City-based global marketing agency VML as its social media agency of record today.

VML will be tasked with handling social strategy, listening, analytics and social content creation for the brand, which has around 12,000 company-owned and franchise retail locations in the country. The agency has previously worked on social strategy and content for brands including Wendy’s, Gatorade, Kleenex, Motorola and the Tennessee Department of Tourist Development. 

“H&R Block is excited to work with the cutting-edge social team at VML,” said H&R Block CMO Kathy Collins. “From our award-winning blog to a variety of other channels, social media allows us to engage with our clients in meaningful ways.”

So far, 2016 has been a fairly big year for VML. The appointment follows VML being named creative AOR for Wendy’s without a review back in March (the agency had formerly been the brand’s digital AOR). After that win, and subsequent creative promotions, the agency expanded its VML West operation with the opening of a new San Francisco office and a series of senior appointments. Last month, VML New York appointed two new group directors and released spots for Motorola and Legoland.

“Like VML, H&R Block started in Kansas City and has grown to be an important leader in its industry nationwide,” said VML global CEO Jon Cook. “As a contemporary marketing partner, we’re excited to put VML’s expertise in social media to work for H&R Block.”

Sainsbury’s Launches Creative Review

U.K. retail giant Sainsbury’s is “is in talks with a number of top creative agencies” in a review being led by recently-promoted (last August) director of marketing planning and propositions Mark Given, The Drum reports. According to that publication, the account is estimated at around £60 million (or almost $87.5 million). Media buying and planning is not part of the review and will remain with PHD. 

AMV BBDO has been Sainsbury’s agency of record for nearly forty years. Its most high-profile work for the client has undoubtedly been the yearly holiday campaigns it created for the brand. In recent years, these high-budget spectacles have included the children’s book-inspired “Mog’s Christmas Calamity” and “Christmas is for Sharing,” the somewhat controversial 2014 spot depicting the 1914 Christmas Truce between Britain and Germany during World War I.

“Sainsbury’s and AMV have a well-established relationship that stretches back over 35 years and, as you would expect, from time to time it’s important for us both to take a fresh look,” a Sainsbury’s spokesperson told The Drum. 

Sainsbury’s three largest competitors — Tesco, Morrisons and Asda — have all switched agencies in recent years. Tesco moved its $170 million creative account from W+K London to BBH London in January of 2015, Morrisons dropped nine-year incumbent DLKW Lowe for Publicis London a year later and Asda left VCCP for Saatchi & Saatchi this April. 

So, when taken in conjunction with its senior marketing shakeup last year, the news is not entirely surprising. Sainsbury’s also recently made a takeover bid for Argos, who currently works with WPP’s CHI&Partners. AMV BBDO is presumably defending in the review, but details about which other “top creative agencies” are involved are currently unavailable.

Stanley Black & Decker Consolidates Digital Account with KBS

Stanley Black & Decker has consolidated its digital advertising account with MDC Partners agency KBS following a review, AdAge reports. The company also appointed Acronym with search marketing responsibilities.

In addition to digital duties, the appointment also includes at least one current project for a direct-response TV ad, as well as elements of user experience, connected devices, product development and distribution strategies related to the company’s Atlanta-based digital accelerator program. The appointment also makes KBS the client’s primary agency, despite technically only being a digital assignment. While digital spending wasn’t disclosed, Stanley Black & Decker reported $102 million in advertising spending last year, with an additional $212 million spent on co-operative advertising with retailers.

In addition to the Stanley Black & Decker retail brands, the assignment encompasses “the professional Dewalt, Porter Cable, Bostitch and many other brands across healthcare services, commercial security, pipeline and infrastructure products and a large industrial-supply business that makes the fasteners that hold most cars and phones together,” according to AdAge.

“We realized these days that we need better talent and more consolidated effort,” Stanley Black & Decker vice president, corporate brand marketing Scott Bannell told the publication, citing the impetus for the review. He said the review, which included ten undisclosed agencies and two other finalists, ended with a unanimous committee decision to select KBS, which, he added, “is something that’s pretty rare.”

For KBS, the appointment follows the January departure of CCOs Dan Kelleher and Jonathan Mackler. The agency also officially picked up creative duties for Monster that same month, following rumors dating back to October that the company had selected KBS as its creative AOR. 

Truvia Appoints Carmichael Lynch as U.S. Creative, Strategic AOR

Cargill stevia plant-based natural sweetener brand Truvia appointed Carmichael Lynch and sibling agency Spong PR as its integrated AORs in the U.S. following a review, AdAge reports

Carmichael Lynch will serve as creative and strategic agency of record, while Spong PR will handle PR, influencer engagement and media relations, and both agencies will collaborate on digital and social content.

We really liked the fact they are both outstanding agencies and they’re under one roof, so they’re constantly aligned strategically and we’re already starting to feel the advantages and synergy,” Truvia global marketing leader A.J. Aumock told AdAge, adding, “it’s hard to know where one ends and the other begins.”

Publicis-owned, Minneapolis-based agency Fallon has worked on advertising for Truvia in the past, while UM has handled media buying and planning and RF|Binder has been responsible for health professional communications. 

According to Kantar Media, Truvia spent $5.8 million on measured media in 2014, but that figure could rise considerably in the coming years as the natural sweetener market expands. Recent research from AC Nielsen found that while the sugar substitute category in the U.S declined between 3% and 4%, year-over-year for the period ending April 9, natural sweetener sales grew between 4% and 6%. Truvia also recently released a new, honey-based Truvia Nectar product and could benefit from the FDA’s newly updated nutrition fact label rules around sugar, requiring manufacturers to state how much sugar has been added on food and beverages’ nutritional labels, as well as its percentage of the daily recommended serving. 

Legal Cannabis Is A Massive Opportunity for Marketing and Media Pros

Legal cannabis—medical and recreational—is a burgeoning opportunity for cannabis entrepreneurs like retailers and growers. It’s also a wide open opportunity for the larger ecosystem that supports this industry, including design shops, ad agencies, and media organizations. I recently had dinner with an account executive in Portland and asked him who was knocking on his shop’s […]

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Pie Five Pizza Tags The Richards Group as Its Agency of Record

Dallas-based fast casual pizza chain Pie Five Pizza selected The Richards Group as its agency of record following a review. The Richards Group will be tasked with creative, brand, digital and social strategy, and media buying and planning for Pie Five.

“The Richards Group is a renowned branding agency known for putting emerging concepts on the map through their iconic campaigns, like Chick-fil-A and Motel 6,” said Randy Gier, Chief Eating Officer* for Pie Five Pizza parent comapny RAVE Restaurant Group. “Fast-casual pizza is still a developing segment. As we gear up to open our 100th location, we look to The Richards Group to catapult our brand to the next level. Plus, when Stan Richards stood up in front of his entire staff and concluded the pitch with ‘Let’s go have fun,’ we knew we’d found an agency partner that could speak our language.”

For The Richards Group, the appointment follows the agency winning lead creative duties on KeyBank back in January and winning creative AOR duties on Schwab Trading Services away from Havas in March of 2015.

“Pie Five is the kind of brand you dream of working with. It’s fun, it’s memorable, it’s growing and it’s got some of the sharpest minds in the industry behind it,” said The Richards Group principal Pete Lempert. “We can’t wait to sink our teeth into this brand and their product.”

The Richards Group’s first campaign for Pie Five Pizza is expected to debut this fall.

*We have to ask how one attains such a title…

Mondelez Wants All of Its Agencies to Collaborate with BuzzFeed Now

Yesterday you almost certainly learned that one of the world’s biggest advertisers had announced a definitive move away from that thing we call “traditional advertising.”

Unlike Sprint, Mondelez didn’t hire a PR veteran to launch its own in-house studio and take work away from its agencies of record. It will turn instead to media companies–namely, BuzzFeed and Fox to date–to help produce more non-ad stuff in the way of apps, games and sponsored content.

So what does that mean for the company’s many agency partners? They’ll be collaborating with the BuzzFeed team.

Today we spoke to the client’s global head of content and media monetization Laura Henderson and BuzzFeed’s global CRO Lee Brown.

Regarding the new model, Henderson said:

“This new approach will see us forming new models to build muscle memory and allow us to future-proof against the changing landscape. We are pushing our agency partners; creative and media, to think differently about how we develop content that engages our consumers, and ultimately how we rethink the advertising model to create more value for everyone.”

In other words, agency partners will be spending less time on their own ads. Brown said, “”Our global partnership with Mondelez fits into two major buckets: branded content as well as the co-creation of unbranded content.” The example cited was this February Facebook video explaining how to use Triscuits to make cheddar and sour cream bites. It won’t win anything at Cannes this month, but it got more than 23 million views…which is more than any recent case study we’ve seen.

“The goal is for our agencies to collaborate in new ways with these partners,” said Henderson.

You may remember that Mondelez ended its relationship with Mother New York back in January after the agency had run creative on its Sour Patch Kids brand for several years. A rep told us, “We do not have plans for new TV at this time so they don’t currently have an assignment with us for this year.”

Seems like they were already moving toward the new model. Expect to hear this refrain more often in the coming months and years.

Anomaly Will Open an L.A. Office to Handle Beats by Dre

Two weeks ago, we reported that MDC Partners’ Anomaly had won the global Beats by Dre creative review.

Today AdAge published a piece announcing the same development. Interestingly, this story does not include any sort of official confirmation as Anomaly, Beats and R/GA representatives declined to comment just as they did for our earlier coverage.

The most interesting part of the piece is the revelation that Anomaly will open an L.A. office to handle the Beats work and “several” other, unnamed clients. CEO and co-founder Carl Johnson will run the new operation.

R/GA was not involved in the review and sources close to the matter told us that Anomaly’s win will not affect its relationship with the client, but the development is notable in that both that agency and Anomaly have now opened offices specifically to handle the work related to this account. (R/GA L.A. and London led creative on previous campaigns.)

As reported in earlier coverage, marketing VP Jason White (formerly with W+K) led this search for a new agency partner to help the premium headphone brand expand overseas. CMO Omar Johnson will also reportedly play a larger role in the brand’s creative efforts moving forward.

The big question now is what sort of work Anomaly will be producing and how the account will be divided between R/GA and the MDC shop, especially in terms of international and domestic campaigns. AdAge’s sources claim that Anomaly could be working on everything from TV spots to experiential executions.

R/GA and MDC Partners again declined to comment for this post. The Beats organization never responded to our earlier emails.

TD Bank Launches Creative, Media Review

Toronto-based bank financial services company TD Bank launched a review of its creative and media accounts. “We evaluate our agency relationships routinely and are currently in the process of conducting a closed review,” a TD Bank spokesperson told AdAge

The IPG-owned, Philadelphia-based agency Tierney had been handling TD Bank’s creative for several years when it won a 2009 review for the client’s media business; TD Banknorth had merged with Commerce Bank to create the new entity the previous year.

Tierney will presumably be defending in the closed creative review, although details remain unclear. The agency’s recent work for the brand includes a series of spots last July which served as a continuation of its ongoing “Bank Human” campaign. We’ve included one of the spots below for reference.

The review follows the promotion last December of Patrick McLean from senior vice president, head of brand and product marketing to chief marketing officer. Before joining TD Bank in December of 2014, he served as vice president, digital brand strategy with Capital One, which primarily works with Omnicom’s DDB Chicago.

 According to Kantar Media, TD Bank spent around $33.5 million on measured media in the U.S. last year. 

Grain Belt’s New Lager Gets The Colle & McVoy Treatment

Inspired by the Mississippi River and the hard working lock and dam system that powered the original Grain Belt brewery, this new brew combines old-world techniques with a hint of hops to bring the traditional American lager into the 21st century. Design and packaging from Colle + McVoy in Minneapolis. Grain Belt is now made […]

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Subaru of America: A Living Case Study In Micro-Targeting

How did Subaru of America build on its niche lifestyle targeting to become a mass-market car brand? Alex Mayyasi of Priceonomics reports: When Subaru marketers went searching for people willing to pay a premium for all-wheel-drive, they identified four core groups who were responsible for half of the company’s American sales: teachers and educators, healthcare […]

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HP Is ‘Dialing Back’ Its Work with 180LA

Just over six months after tasking 180LA with a major rebranding campaign, HP (formerly Hewlett-Packard) has decided to move work away from the Omnicom agency, which parted ways with “a small number” of staffers after news of the decision broke.

The client has worked with roster shops including 180LA and BBDO for several years, with the former producing a variety of projects including a 2014 holiday campaign starring pop star Meghan Trainor. HP recently added Gyro and Paris-based independent agency Fred&Farid as CMO Antonio Lucio, who joined the company from Visa in 2015, moved to better define the printer/personal computer portion of the business after it split from the main company late last year.

180LA, BBDO and Gyro collaborated on last November’s “Keep Reinventing,” which brought back the “Inventing” tagline from 2009.

An HP spokesperson writes:

“We have huge respect and affinity for 180. They have been a tremendous partner.

As part of our own reinvention we are carefully looking at our agency model both for alignment and scale as well as for partners that best map to our long term needs. We are dialing back our work with 180 while we are dialing up our work with other partners.”

180LA had to part ways with some staffers as a result of the change; the news came just as the shop added several new hires to its creative department following the recent Miller Lite win. We do not have specifics regarding the number of employees who were let go, and the agency declined to comment.

We do hear that Fred&Farid, which describes itself as “a social, content, tech solutions for brands company,” has produced a large share of HP’s recent marketing efforts and that it may also inherit most of the work previously handled by 180LA.

BBDO, Fred&Farid and Gyro officially remain on the client’s roster at this time.

U.S. Bank Ends Its Relationship with Multicultural AOR GlobalHue

Financial services holding company U.S. Bancorp–which is the parent company of America’s fifth largest commercial bank U.S. Bank National Association–will no longer work with New York-based GlobalHue on its multicultural business.

Today a client spokesperson reaffirmed its dedication to “serving diverse and multicultural customers,” adding, “We have a tremendous amount of work underway to be the most trusted choice for these customers.”

The rep wrote, “Because these communities are so important to us, we are assessing our multicultural agency relationships and have agreed to exit our relationship with GlobalHue.”

U.S. Bank does not plan to launch a multicultural review. The spokesperson said that the company would be “taking a different approach [and] speaking with a number of agencies to support our initiatives” moving forward. The agency won the business after a review in September of 2013, and U.S. Bank CMO Jennifer Powell said that the shop “not only understands the multicultural market, but also understands the ever-changing identity of our customers today.”

The last big news from GlobalHue came more than a year ago when FIAT Chrysler parted ways with CEO and founder Don Coleman’s shop, which had been AOR for the Jeep brand for more than five years and created its 2014 Super Bowl spot starring Bob Dylan. At the time Chrysler said that it would not choose another agency of record for Jeep, but that account eventually went to DDB after the client sent portions of its business to the Omnicom shop, FCB and several other agencies.

After the Jeep account left, GlobalHue streamlined its operations and moved its headquarters from Detroit to New York. It then promptly announced the hiring of three new creative leaders, none of whom are currently working at the agency.

U.S. Bank named Carmichael Lynch as its creative AOR last year after approximately 18 months with BSSP. This January, the client launched a rebranding campaign led by Carmichael, its sister PR firm Spong and fellow Minneapolis shop Little and Company.

We have heard of unspecified internal changes occurring at GlobalHue in recent weeks, but reps have not yet responded to our emails.

We Hear: Chrysler Creative Review Comes Down to 3 Finalists

Yesterday this blog and other trade pubs reported that GSD&M had won lead creative duties on Dodge after a review. It was an interesting choice given that the Austin shop hasn’t worked on a major auto account in some time after parting with BMW in 2010, but it was big news for the Omnicom network.

In that post, we noted that a review for the larger corporate Chrysler brand has also been ongoing, and today we hear that it has entered its final stages. According to multiple sources, the final three competitors are Droga5, Iris Worldwide New York and Minneapolis agency Mono.

None of these agencies are new to the auto space.

Droga has been working with Toyota since the summer of 2014. Just over a year ago the agency won lead creative duties on the Scion launch and went on to create spots like the one starring a vampire with a man bun.

Mono does not currently work with any car brands, but it won Advance Auto Parts in August 2014 and went on to create such campaigns as “Pothole Dummy,” which launched last month.

Iris Worldwide has long worked with Mini, and its PR division handles lifestyle work for BMW as well. The network (which is partially owned by Cheil) most recently gained attention for creating “Portraits,” one of two FIAT Chrysler Super Bowl ads promoting the Jeep brand. The spot won Adweek’s Super Clio award for best ad of the game, though the client later chose DDB to lead creative for the Jeep brand after that shop made the Big Game spot “4x4ever.”

A Droga5 spokesperson declined to comment for this post and FIAT Chrysler told us that they do not have any new announcements regarding the brand review at this time. Mono and Iris representatives have not yet responded to our emails.

The final decision should come within the next month.

GSD&M Wins the Dodge Account After a Review

We have yet to receive official word on this one, but people with direct knowledge of the matter tell us today that Austin’s GSD&M has won the creative review for FIAT Chrysler’s Dodge brand.

In March, the automaker announced that it would be parting ways with Wieden + Kennedy after 6 years in what both parties described as a mutual decision. W+K initially won the Dodge general market business in a 2009 review and went on to produce a wide variety of campaigns for various brands with themes ranging from Eminem to Ron Burgundy and, of course, Clint Eastwood.

At the time of the March announcement, W+K was lead agency on both Dodge and the larger Chrysler corporate account. We hear that two separate reviews launched and that the latter is ongoing.

According to sources, GSD&M ended up beating Goodby Silverstein & Partners and Droga5(!) in the final round to pick up Dodge but–as per the client’s previous statements on this matter–will not officially be the brand’s creative agency of record. CMO Olivier Francois still says that he “welcomes creative ideas from all our global agencies for all brands.”

This is, of course, the latest in a long string of reviews for FIAT Chrysler. The client most recently picked DDB to run creative on Jeep after a rumored battle between that shop and FCB Chicago, which ended up with Wyclef Jean and the Spider. This was after the client picked Doner and The Richards Group to promote its Alfa Romeo sports car and went with Huge over incumbent SapientNitro for digital.

Representatives for GSD&M declined to comment for this post. FIAT Chrysler has yet to respond to our email.

Hass Avocado Board Appoints Grupo Gallegos as Its Digital, Social Agency

The Hass Avocado Board appointed Grupo Gallegos as its lead digital and social agency in the U.S. following a review handled by Select Resources International which included ten agencies total and two other (undisclosed) finalists, AdAge reports.

Hass Avocado Board director of marketing and communications Gina Widjaja told the publication that Grupo Gallegos’ “creativity, impressive talent, bilingual capabilities and focus on both general market and Hispanic consumers” helped the independent agency secure the appointment. The contract with Grupo Gallegos is initially only for one year, but Widjaja said the Hass Avocado Board hopes to establish a long-lasting relationship with the agency.

Grupo Gallegos, which takes over for BusinessOnline in the role, will be tasked with leading all digital and social media initiatives for Hass Avocado Board, including content development, community management, SEO and SEM and website support.

“Clients ultimately want growth and they need to understand both Hispanic and non-Hispanic consumers, so it’s no longer an either-or,” said Grupo Gallegos CEO John Gallegos. “Our main delivery for clients and why we’re winning business from clients like Hass has to do with our approach, which is to be creativity-driven and culturally attuned.

Marks & Spencer Launches Closed WPP Review

Everything’s coming up WPP for British retail giant Marks & Spencer, which just launched a closed creative review involving only the Sorrell holding company’s shops.

16-year incumbent RKCR/Y&R will defend against fellow WPP agencies J. Walter Thompson, Ogilvy & Mather, Grey London, CHI & Partners and VCCP in the review, which will take place over the summer.

“Together with M&S we have redefined retail advertising, invented food porn and welcomed a host of leading ladies from Twiggy to Rita Ora,” RKCR/Y&R CEO Jon Sharpe said in a statement. “Our campaigns have instilled M&S’s core principles of quality, service and value whilst cementing its position as a stylish and iconic national treasure. We have enjoyed consistent recognition and reward for both creativity and effectiveness of our creative output and we look forward to meeting the challenge of this pitch with the dedication, passion and enthusiasm we greet every brief from M&S.”

The agency’s recent work for Marks & Spencer includes last year’s food porn holiday effort “Adventures in Surprises” and last September’s 40-second spot promoting the brand’s fashion offerings.

Since taking over as CEO last last year, Sharpe has helped lead RKCR/Y&R to three consecutive successful pitches, including defending the agency’s BBC account.

Why do clients do this, again?

Newell Brands Moves Rubbermaid, Sharpie and More from BBH to JWT New York

Today sources told Adweek that Newell Brands has transferred global creative duties for some of its biggest product lines including Rubbermaid, Sharpie, Paper Mate, Calphalon, Irwin and Lenox from BBH to J. Walter Thompson New York … apparently without a review.

The news marks JWT North America’s third new business win since the Gustavo Martinez news broke following Häagen-Dazs (New York) and Splenda (Canada). No one confirmed the Newell win on the record to our colleagues, but if we didn’t know any better we might just say WPP’s PR team is going out of its way to show the world and its clients that JWT has moved on from the still-unresolved Erin Johnson case.

This latest move follows Newell Rubbermaid’s $15 billion acquisition of Jarden Corp. this past December and only impacts legacy brands awarded to BBH in 2013. Other Newell brands, including Mr. Coffee, Sunbeam and Rival, were not affected.

Newell Rubbermaid spent $91.6 million on measured media last year, according to Kantar Media.

So has JWT recovered? So far, the only major loss we can confirm following the Martinez news is Macy’s, which recently dropped the shop in favor of BBH and Figliulo&Partners. And we all now know its solution to the practices that led to the lawsuit is the sort of diversity council that many other agencies have had for years.

JWT staffers including multiple PR executives and the New York office’s head of business development have also left, though statements insist their departures were unrelated to the controversy and that decisions were made before the suit went public.

The question, therefore, remains.

We Hear: Anomaly Wins the Beats by Dre Creative Review

Back in March, AdAge reported that Beats by Dre–the premium headphone brand started by one Andre Young and sold to Apple in 2014 for the super cheap price of $3 billion–would be reaching out to various agencies as it continues its international expansion under the leadership of marketing VP Jason White.

Today, reliable sources tell us that New York’s Anomaly has won the subsequent review.

According to sources for the initial story, the client’s agency outreach is related to its plans to sell more premium headphones overseas. White, who previously ran the global Nike account for Wieden+Kennedy and managed its Shanghai office, will reportedly see his role at the company expand moving forward as well. Sources tell us that CMO Omar Johnson, who according to AdAge will become more involved in promoting Apple Music in conjunction with the Beats brand, has actively worked to help guide the creative direction of its past and present campaigns.

Beats has a longstanding relationship with R/GA, which was not involved in this review. We also hear that 72andSunny was among the agencies in the initial group considered by Beats before it eventually went with Anomaly.

Late last year we learned of a series of departures within the creative department at Hustle, the L.A. unit of the IPG network that handled some aspects of the Beats work. This time, however, we hear that the addition of another agency to the Beats roster will not affect its relationship with R/GA, whose London office has driven creative on most of the brand’s biggest efforts to date aside from those produced by its own in-house team.

An R/GA spokesperson declined to comment for this post. Anomaly and the Beats organization itself have not yet responded to our queries.

Ogilvy Wins Global Pitch for Lenovo Brand Work

Last week we posted on some changes in the advertising business of Lenovo-owned phone brand Motorola.

In case you missed it, Droga5 resigned the business after 4 years. This decision followed both the 2014 acquisition of Motorola Mobility by Lenovo (the products will be rebranded as Lenovo by next year) and the previously unannounced departure of the company’s CMO Adrienne Hayes, who has been replaced by Lenovo marketing executive Jan Huckfeldt. The account then went to Ogilvy without a review.

But we missed a far larger piece of news: prior to the Motorola decision, Ogilvy beat out 5 other agencies in a pitch for the Lenovo global brand business.

The company did not publicize the review, but a Lenovo spokesperson confirmed this morning that “There was a pitch for the Lenovo brand work which Ogilvy won.” No official announcement will be made and no further information will be provided, though the spokesperson did clarify that Ogilvy’s Lenovo and Motorola wins were not related.

The last global review for Lenovo took place in 2011 with Saatchi & Saatchi New York beating out CP+B and Ogilvy (which handled the ThinkPad product line at the time). The Publicis shop later led the company’s rebranding efforts with a new logo and identity.

Portions of the account began moving away from Saatchi in early 2014, when Lenovo picked The House Worldwide as its AOR in the EMEA region. Saatchi’s best-known work for the brand remains the $100 million “For Those Who Do” campaign from 2011.

We do not have details regarding Lenovo’s global marketing budget at this time but will update the post when we receive them.