Watch: The biggest news and trends from the 2021 A-List & Creativity Awards
Posted in: UncategorizedAd Age editors discuss what stood out in this year’s entries.
Ad Age editors discuss what stood out in this year’s entries.
Apple hypes the spatial audio technology available on Apple Music.
Seguindo suas ações especiais para o Mês do Orgulho LGBTQIA, o Pinterest lançou uma nova funcionalidade que permite que cada perfil selecione os pronomes com os quais se identificam, e que aparecerão no perfil ao lado do nome de usuário, permitindo que cada um se identifique e expresse como quiser, ao mesmo tempo que ajudam …
Leia Pinterest adiciona opções de pronomes de gênero nos perfis na íntegra no B9.
Em meio aos trabalhos da Eurocopa, um ato inesperado de Cristiano Ronaldo acabou afetando drasticamente a performance da Coca-Cola na bolsa de valores. Durante a tarde da última segunda (14), logo antes do início da coletiva de imprensa da equipe antes da partida com a Hungria, o astro da seleção portuguesa resolveu afastar as duas …
Leia Crítica de Cristiano Ronaldo a Coca-Cola faz empresa perder US$ 4 bilhões na bolsa de valores na íntegra no B9.
TikTok will be the title sponsor for VidCon US 2021, which is set to be held at the Anaheim Convention Center in Anaheim, Calif., Oct. 21 through 24. The video creation platform will bring top talent and executives to all three of the event’s signature tracks, deliver the keynote and sponsor some of the stages,…
It’s important to remember the history of LGBTQ+ marketing only goes back 50 years. From ads that sailed below the radar for straight folks to glitter and rainbows galore, the tone, targeting and imagery of LGBTQ+ representation in advertisements has gone through countless iterations as the community faced pivotal moments like the AIDS epidemic and…
The “Late Show” host meets an audience ready to exhale and gets a visit from a ranty old friend.
A Nintendo finalmente apresentou a sequência de “The Legend of Zelda: Breath of the Wild”. A continuação será lançada em 2022, e a empresa aproveitou a Nintendo Direct, seu evento de novidades que acontece durante a E3, para divulgar um teaser do game. O jogo ainda não possui título oficial e nem muitas novidades sobre …
Leia Nintendo finalmente apresenta sequência de “The Legend of Zelda: Breath of the Wild” na íntegra no B9.
Fox Entertainment is getting ready to shake up the NFT market. The company and its Bento Box Entertainment animation studio are rolling out a new business and creative unit that will help content creators, IP owners and ad partners navigate the NFT (non-fungible token) space. Top line The new unit, Blockchain Creative Labs, will provide…
CVS Health’s retail division, CVS Pharmacy, is updating its loyalty program’s core 2% cash-back feature for the first time in 20 years so benefits are disbursed immediately after each transaction, rather than on a quarterly basis. The upgrade to the pharmacy chain’s ExtraCare Rewards program applies to existing benefits, such as 2% back in so-called…
Lately, business has been good for the Kroger Company in more ways than one. With restaurants closed and more Americans eating at home during the pandemic, Kroger’s sales reached $132.5 billion during the 12-month period ending Jan. 31, 2021, an 8% hike compared to its prior fiscal year. Digital revenue increased 116% to more than…
Wendy’s is expanding its partnership with Rick and Morty ahead of the hit Adult Swim series’ upcoming fifth season, rolling two show-themed drink mixes in the fast food chain’s Coca-Cola Freestyle machines, as well as a Morty’s pop-up restaurant in Los Angeles. Top line The new promotion includes two new flavor mixes in the 5,000-plus…
After becoming the first broadcaster to wrap this year’s upfront negotiations, The CW is now also leading the pack when it comes to locking in its fall premiere dates. The network will start its fall premieres on Friday, Oct. 1 with the return of Penn & Teller: Fool Us. A week later, Nancy Drew kicks…
Twitter added a new language setting to support the feminine form of Arabic. Users who select this setting will be addressed in the feminine form: Tweet will be ????? instead of ????, while Explore will be ??????? rather than ??????. To use the new setting, people can go to “Settings and privacy,” select “Accessibility, display…
When Thinx was founded in 2013, advertisers were representing blood with blue liquid, avoiding direct language and not making it any easier for people to talk about periods. The challenger brand, which carved out the period underwear category, was focused on starting real conversations about menstruation and offering a sustainable alternative to disposable products. Eight…
When you’re running a small business, time is money. Because your time runs tight, you need to focus on marketing activities that generate the greatest ROI. If you don’t have an airtight email marketing strategy, you’re probably leaving money on the table and wasting time. Small business owners can’t afford to let that happen.
According to outsourced CMO and marketing consultancy Hawke Media, email strategies drive anywhere from 20 to 25 percent of total online revenue. The reason so many small business owners miss out is that they’re often focused on short-term sales. While this is understandable, it doesn’t have to be an either-or situation.
Email marketing is one long-tail strategy that can magnify the impact of your other marketing activities. When used effectively, email can convert leads into customers, customers into repeat buyers, and repeat buyers into brand evangelists. You’d be amazed at how much more effective even one brand evangelist can be as compared to dozens of paid advertising campaigns.
It takes time to build campaigns that convert, yes, but once you get them set up, you can lean on automation to do the heavy lifting for you. Listed below are five smart ways to use email marketing to generate more online sales.
1. Create a compelling offer.
Most often, when a potential customer visits your website, she isn’t yet ready to buy. She may have clicked on an ad or stumbled across your business via social media. More than likely, she is probably at the beginning of the customer journey. If this individual simply clicks away, you lose the chance you had at turning her into a customer.
To keep this from happening, you need to develop a compelling offer that entices her to sign up for your email list. This is sometimes called a “lead magnet.” A lead magnet can be anything — a coupon, a quiz, a 14-day trial, a mini-course — but it should be closely related to your product or service, and it must deliver value. You want whatever you offer to be compelling in and of itself, regardless of whether the recipient decides to purchase your product or service.
It might help to think of your lead magnet as something akin to the free-sample stations you frequently find at your local Costco.
The whole point is to give your customer a taste of your full-priced offering so she comes back for more. All too often, though, businesses make the mistake of offering a watered-down version of their platform or a “video course” that’s little more than a 30-minute pitch. Worse than being ineffective, these can actually create a lasting negative impression of your brand.
Instead, your lead magnet should provide a satisfying experience that gives potential customers real value in exchange for their email address. Providing no-strings value is something that makes them more likely to come back to you to purchase your full-priced product or service.
2. Nurture potential customers through the use of automated campaigns.
Once an individual signs up for your email list, it’s your job to maintain her interest so that she’ll become a customer. The best way to do this is to deliver value in every single email — whether that comes in the form of information, inspiration, entertainment, or a special offer. You shouldn’t ask someone to make a purchase as soon as she gives you her email address. People see this as tacky. Instead, your emails should follow a pattern of “give, give, give, ask.”
You can automate the process of nurturing potential customers throughout their lifecycle. This can be accomplished through a drip campaign or a nurture campaign.
Drip campaigns are set up to send “drips” of content at scheduled intervals to every person on your list. These are great for keeping your business top of mind and for letting current and potential customers know about special offers.
Nurture campaigns are automated series of emails sent that are based on a customer’s behavior, such as email opens and clicks. Nurture campaigns are more sophisticated because they allow you to segment customers and tailor the content they see based on their interests, behavior, and stage in the customer journey. If, for example, a customer downloads an SEO whitepaper and then clicks on a link to a post about the upcoming Google update, you might send her an offer for a free phone consultation to help improve her website.
3. Gather data on your customers and their biggest pain points.
Creating valuable content for your email campaigns doesn’t just benefit your customer base. Anytime someone signs up for your lead magnet, opens an email, or clicks on a link, she is giving you valuable information. By testing a variety of lead magnets and creating an ongoing stream of helpful email content, you can learn a great deal about your customers’ pain points, aspirations, and price sensitivity.
The companies with the best email marketing strategies don’t just have one lead magnet. They have several that appeal to different types of customers with different challenges.
Take HubSpot, for instance. The inbound marketing software giant has free e-books, courses, templates, and kits that all address a specific pain point. Hubspot can discern which topics are trending simply by analyzing the number of downloads for a specific resource. By testing different lead magnets, you too can find out what your customers need the most help with.
Once you begin sending emails, you can test different subject lines and email content to see what resonates with your audience. Say you’re a health brand with two different posts about superfoods. If significantly more customers click through to read your post on “foods to boost immunity” than your post on “foods to improve gut health,” you might conclude that your customers are most concerned about staving off illness. Being armed with this information will help you tailor future messaging.
4. Upsell your customers and encourage repeat purchases.
As soon as a customer places an order, you have a perfect opportunity to upsell her or begin encouraging repeat purchases. Momma’s Shop, a small online business that sells maternity and nursing apparel, leverages this tactic by sending an email offer to add an item to order at a deep discount immediately after a purchase is made.
These types of upsell offers are extremely compelling because a customer just made the decision to buy and is still in that purchasing mindset. If the upsell offer is targeted intelligently and dovetails nicely with what the customer has already purchased, you increase the likelihood that your offer will pique their interest.
Even if a customer doesn’t convert on the upsell, you still have future opportunities to encourage repeat purchases. You can send a special offer a week or two later or an email introducing the customer to a complementary product or service. She may be so satisfied with her original purchase that she wants to try something else.
5. Ask for referrals and reviews.
One often-overlooked email marketing strategy is to get your existing customers to sell on your behalf. Once you have a happy customer, you can use email to turn her into a brand evangelist. An easy win is to send an automated follow-up email asking customers about their purchase experience. This can be as simple as clicking a star rating or a thumbs up/thumbs down within the body of the email. There’s a real art to demonstrating respect for your customer’s time and simultaneously asking them for feedback.
Whenever you interact with a happy customer, prompt her to leave a review.
According to a survey by Bright Local, nine out of 10 people read online reviews and 84 percent of consumers trust them as much as a friend’s recommendation. You can also incentivize customers to refer your business to a friend by offering them a special discount. This can magnify word of mouth to generate more sales.
When small business owners are pressed for time and have limited bandwidth, it can be all too easy to focus on short-term sales. But email marketing is an investment in your business that pays dividends over months and years. It takes time to set up effective campaigns, but think of that time as an investment in your future growth. Once you have your automated sequences in place, they can continue to generate sales 24 hours a day and increase the satisfaction (and lifetime value) of every customer.
Depois de rumores em abril, a Amazon nesta terça (15) confirmou que vai começar a testar em supermercados o Just Walk Out, sua tecnologia de compras sem caixas. De acordo com o anúncio oficial, o experimento vai acontecer na nova unidade do Amazon Fresh, que a companhia inaugura no próximo dia 17 de junho em …
Leia Amazon começa a testar sistema de compra sem caixas em supermercados na íntegra no B9.
Em sua nova campanha, o Corinthians destaca que sempre promoveu a diversidade abraçando milhões de torcedores, independentemente de raça, gênero, cor, etnia ou religião, sendo precursor em ampliar a voz das minorias e chamar a atenção de causas sociais que vão muito além dos campos. E é inspirado na quebra de barreiras que o time, em …
Leia Destacando diversidade, Nike e Corinthians apresentam nova camisa principal do time na íntegra no B9.
No fim de 2020, a CD Projekt Red finalmente lançou “Cyberpunk 2077”, um dos jogos mais aguardados da última década. Com a expectativa, veio a decepção. O jogo foi lançado com inúmeros bugs e recebeu downgrades agressivos em relação aos vídeos exibidos pela empresa anteriormente. Como resultado, a Sony chegou a banir o jogo de …
Leia Após meses de polêmica, “Cyberpunk 2077” volta a PlayStation Store na íntegra no B9.
From cars and hotdogs to chicken and cassette tapes, it’s fair to say most Americans have been exposed to Marvin Sloves’ advertising genius at one point or another. His agency crafted car company Volvo’s famous safety messaging, touted the American pride behind hot dog brand Hebrew National and introduced the world to chicken spokesman Frank…