Word of Mouth Marketing Association Swallowed Up By Big ANA Fish

The Association of National Advertisers (ANA), one of the oldest and most venerated trade association in the marketing industry, today announced it is acquiring another leading trade group, the Word of Mouth Marketing Association (WOMMA). A big (and great) day for @WOMMA and @ANAmarketers! Huzzah!https://t.co/U0218eXZk7 — Spike Jones (@spikejones) January 3, 2018 Founded in 2004, […]

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An Opportunity for Brands: Original Digital Video #ODV

“What are you watching?” It used to be a simple question with easy answers like, “The Love Boat.” Thanks to the media omniverse, it’s a bit more complicated today. A quarter (24%) of the American adult population—an audience of 59 million strong—is turning to original digital video programming at least once a month, according to […]

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Fizz Lays Out The Word Of Mouth Marketing Strategy Basics

If there’s one thing marketers love, it’s getting other people to do their jobs for them. That’s been the tempting lure of Word of Mouth Marketing (WOMM) for years, particularly with the rise of social media. But like all other marketing initiatives, it requires strategic thinking, planning, and discipline. Ted Wright lays out the principles […]

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Doctors Look To YouTube To Boost Sales

Recently, I completed a series of videos to help a friend of mine promote his book. The videos have gotten him other publicity and also garnered an uptick in book sales.

Today’s New York Times reports that doctors are also using YouTube–and giving discounts to patients for an endorsement:

Last year, Cynthia Goodstein was struggling to figure out how to pay for a face-lift. During a consultation with Dr. Payman Simoni, a Beverly Hills facial plastic surgeon, the doctor asked if she would be willing to be a before-and-after on a promotional video made for YouTube. “I probably said, ‘Do I get any discount?’ and he gave me a good deal,” Ms. Goodstein said, who paid just $3,800 instead of the $12,000 he usually charges.

Dr. Joseph T. Cruise, a plastic surgeon in Newport Beach, Calif., has posted 23 client videos on YouTube since 2005. While he said he did not have difficulty getting patients to talk in front of a camera (it is, after all, Southern California), the cash incentives of 10 percent or so didn’t hurt. (He stressed that all surgeries were already scheduled when he offered patients a publicity rebate.) “The money kind of gets them in the door,” he said, “but once they go through the process, they’re happy to talk.”

Doctors stress that their videos educate, not only promote, their trade. That distinction allows them to meet the bar of sites like YouTube, where the policy states that people can “upload health-related, educational, scientific and documentary footage — even when it involves graphic content.”

We all preach how valuable word-of-mouth is. When I had LASIK surgery, I got a doctor’s recommendation from a friend. Would YouTube videos influence you to select a doctor for an elective procedure?

Drop The Lingo And Make Something Great

Joseph Jaffe, author of Join the Conversation, writing in Adweek, offers some good advice.

The movie Rounders contains a life lesson: “When sitting down at the poker table, look around for the sucker. If you don’t recognize the sucker, get up and leave, because the sucker is you.” Along the same lines, the next time you sit down at a planning table to discuss something viral, look for the moron leading the project and if you don’t see him, excuse yourself from the meeting because that moron, my friend, is you.

As an industry, we’re awfully good (and by good I mean bad) at bastardizing or perverting pretty much any natural and pure expression of engagement, influence, authenticity or passion.

His point? Make great content that people want to share. That’s it. No buzzwords or Power Points needed.