The Guise of Objectivity Is Bad for Business

The newspaper business is hurting. But an answer to their pain could be right under their editors’ noses.

Look at this passage from Forbes:

More than 15 years into the Web revolution, many papers remain hampered by insufficient communication between the editors and writers generating content and those on the business side charged with selling it to advertisers.

“From the genesis of an idea, both sides have to be at the table,” says John Kelly, vice president of advertising for The Palm Beach Post in Palm Beach, Fla. “We all have to realize that we’re on the same team. We haven’t developed that trust.”

With good reason, many editors would argue. Newsrooms have long cultivated a strict “church-state” division between themselves and their papers’ advertising departments, fearing a loss of independence and integrity–and with it the trust of readers.

I admit I like the quaint nature of editorial independence, but I think its time for a new concept to take root. As a copywriter it’s so easy to see that one is working to sell “the story,” whatever story it may be. Journalists, of course, do not think like that. If they wanted to sell, they would have gone into real estate, stock and bonds or advertising.

No Face-To-Face, No Community.

Spike Jones is on the box.

Ninety-two percent of word of mouth happens offline (so says Keller Fay Group). 92%! And that’s not going to change.

Working from that factual place, Spike’s premise is a brand has to have an offline, real world dimension to any community building efforts it undertakes.

Why is it the more I am connected online, the more alone I feel? Because I an missing the one thing that online can help facilitate, but never replace: the magic of a face-to-face encounter. Not webcam to webcam. But looking someone in the eye, shaking their hand and experiencing the presence of other people who share the same interests. And that, my friends, is the difference between yet another online social community and a successful, sustainable movement.

Sing it from the mountaintop, brother!

To me, this fundamental truth is one more reason to shoot interactive out of its silo.

Interactive–where these so-called online communities are curated–needs to be everyone’s job. No, everyone needn’t run out and learn PHP, ASP and Ruby on Rails. But all agency and client personnel need to fully grasp what the web can and can’t do for a brand.

Robbins Steps On Broadcasters’ Toes Necks

“This instrument can teach, it can illuminate; yes, and it can even inspire. But it can do so only to the extent that humans are determined to use it to those ends. Otherwise, it is just lights and wires in a box.” –Edward R. Murrow in 1958

Members of the National Association of Broadcasters are in Las Vegas for their annual get together. Like any such meeting of minds, it’s a time for some networking, learning and fun.

According to Variety, the keynote speech–delivered yesterday by actor, director and producer, Tim Robbins–checked a couple of those boxes.

In a keynote speech laced with wry irony and winking sarcasm, Tim Robbins managed to slap back at his right-wing critics, recount an entertaining history of radio and TV and urge broadcasters to “appeal to our better natures,” saying news directors and producers have a responsibility to “the health of the nation.”

The fun started to get uncomfortable when Robbins referred to both the Reagan and Clinton administrations having eased limitations on media ownership — all to the “benefit” of communities, which then no longer had to listen to diverse, complex opinions “or alternative rock.” NAB has supported relaxing ownership rules.

Robbins peaked with what he called a three-pronged proposal that broadcasters should adopt in order to eliminate “confusing, complex issues” such as diversity of thought and opinion.

“First, erase all diversity,” he said. “You only need two opinions. Second, stay focused on sex scandals. We don’t want any kind of reporting outside the soundbite. I don’t know about you, but show me a drunk starlet getting out of a car with no panties on, and I think the world is a better place. Third, more distraction. The economy sucks? Chaos in Iraq? It is a moral responsibility to distract.”

Variety’s reporter notes that “two-thirds of the packed ballroom rose to a standing ovation” to thank Robbins for his clarity and bravery on matters important to them.

Broadcasting & Cable has more, including audio from the event.

High Hurdles: Selling Ads In The Sports Pages

Louis Hau, Media Reporter for Forbes, explores an undervalued resource in the newspaper business–the proper monetization of which could be a big help to a struggling industry.

Here’s one of the most perplexing aspects of the newspaper business: Readers love the sports section, but advertisers couldn’t care less.

As the industry struggles to staunch the bloodletting in advertising revenue, the time has come for a second look. The chronically underperforming sports section stands out as an underexploited opportunity to generate dollars.

The picture isn’t pretty at the moment. A quick survey of some major U.S. dailies finds sports an advertising wasteland, save for the occasional sneaker retailer or tire store. Thursday’s New York Times had no advertising at all in its sports section. Okay, there were a couple microscopic car ads on page two. But still.

I’d love to hear from any media buyers in the audience on this topic. The Forbes piece speculates about an all male audience, and laziness on the papers’ part. But I’m not sure about all that. Obviously sports is monetized to no end on TV and online. Why not in the dailies?

Rupe And Balmer Sharpen Their Google Darts

Rupert Murdoch’s News Corporation is in talks with Microsoft about joining in its contested bid for Yahoo, a move that could result in the union of Yahoo, Microsoft’s MSN and News Corporation’s MySpace. The New York Times calls the three-headed beast “a behemoth that would upend the Internet landscape.”

Listening Skills New Requirement For Brands

According to Adweek, Chrysler is intorducing a new customer-centric corporate tagline: “If you can dream it, we can build it.”

The campaign addresses topics, such as quality, fuel economy and safety. One print ad asks, “What exactly are the qualities of quality?” and features a lengthy essay on the topic that talks about “putting the customer back in charge.” The new tagline appears at the end.

“[The campaign] is part of Chrysler’s effort to listen to customers more than ever before,” said Deborah Meyer, Chrysler’s CMO. She said the carmaker’s new customer advisory board has already garnered 5,600 online responses from people who are willing to tell Chrysler which designs and features they want to see in future cars.

Brutal

Print-ad revenue at U.S. newspapers last year suffered its biggest decline since at least 1950, the Newspaper Association of America reported.

Print-ad revenue plummeted 9.4% to $42 billion in 2007. Classified ads, which account for a third of the total, were hit especially hard, down almost 17%.

The NAA’s estimate showed that while newspapers’ online-ad revenue is growing, the extra ad dollars coming from the Internet aren’t enough to offset the lost print revenue.

Reports from newspaper publishers in recent weeks suggest the falloff is worse so far this year. In February, Gannett Co.’s newspapers saw an 8.3% fall in same-newspaper ad revenue compared with ad revenue in February 2007. McClatchy Co.’s ad revenue fell 13% in February, New York Times Co.’s was down 6.6%, and Media General Inc. reported an almost 18% drop in publishing-ad revenue for the month.

“We have no evidence to show that the bottom has been reached yet,” says Gordon Borrell, chief executive of media research firm Borrell Associates.

[via The Wall Street Journal]

It's The Economist, Stupid

In a market dominated by women’s lifestyle titles, The Economist, with a circulation of 720,882 and 24% ad revenue growth in 2007, has the No.1 spot on AdweekMedia’s annual “Hot List.”

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The Economist earns dual honors this year as publisher Paul Rossi and editor John Micklethwait take home the “Executive Team of the Year” award.

New York magazine earns the accolade “Design Team of the Year”.

People.com is the recipient of AdweekMedia’s first ever “Magazine Web Site of the Year” award. Despite considerable competition from the celeb-centric blogosphere and an array of newer players chasing celebrity triumphs and scandals, People.com is one of the most trafficked magazine generated sites, growing its audience by an eye-popping 48% in 2007 and totaling 6.3 million monthly unique users.

Print, Take A Well Deserved Bow

Newspapers might be struggling, but print, particularly when it’s glossy and bound, is still a desired, trusted source for information.

According to Ad Age, new research by MediaVest suggests that readers trust print more than the web in almost every area.

Print’s fashion and beauty coverage took the trust prize by the widest margin, outstripping readers who trust websites more by 24%. Print coverage of food and cooking was more trusted by a 7% margin; print entertainment news was more trusted by 5%.

The web beat print for trustworthiness in one area: health and wellness, where readers preferred digital sources such as WebMD by 3%.

“Print offers something very, very unique, specifically around trustworthiness and authoritativeness,” said David Shiffman, senior VP-connections research and analytics at MediaVest. “The personal experience people have with it is very different from what they’re looking for and getting in the digital world.”

WTF?: Buy Some Damn Print Already

I can’t think of an online ad I like. Can you? Online content, sure. Brand supported online content even. But an ad? No. Generally speaking, online advertising is some weak shit. A fact which makes it all the harder to accept that valuable print vehicles are struggling to stay afloat because their lifeblood–print advertising–is migrating online.

Case in point: No Depression, one of the nation’s best music mags is going to stop putting out a print edition. This is a crime against music-loving humanity.

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Here’s what’s happening:

The simple answer is that advertising revenue in this issue is 64% of what it was for our March- April issue just two years ago. We expect that number to continue to decline.

The longer answer involves not simply the well-documented and industrywide reduction in print advertising, but the precipitous fall of the music industry. As a niche publication, ND is well insulated from reductions in, say, GM’s print advertising budget; our size meant they weren’t going to buy space in our pages, regardless.

On the other hand, because we’re a niche title we are dependent upon advertisers who have a specific reason to reach our audience. That is: record labels. We, like many of our friends and competitors, are dependent upon advertising from the community we serve.

That community is, as they say, in transition. In this evolving downloadable world, what a record label is and does is all up to question. What is irrefutable is that their advertising budgets are drastically reduced, for reasons we well understand. It seems clear at this point that whatever businesses evolve to replace (or transform) record labels will have much less need to advertise in print.

Okay, if labels aren’t going to run print ads in No Depression, then who is? There’s bound to be a solution somewhere. Maybe some generous trustafarians can underwrite the book. Or some generous rock stars. Or maybe a giant corporation who needs to shower itself in cool juice could underwrite the effort. ND is a Seattle operation. Microsoft could step up and run a bunch of double truck Zune ads.

Google’s Special Algorithms Now Available On YouTube’s À La Carte Menu

The Wall Street Journal is reporting on the lengths YouTube is going to help make Toyota’s wishes comes true.

The car maker paid $4 million for a new destination on the site, dubbed “Best in Jest.” Special algorithms created by YouTube find up-and-coming comedy videos on the site each week and feature them in Toyota’s designated space. “Best in Jest” rolls out next week.

Toyota also is sponsoring a sketch-comedy contest on the site called “Sketchies,” where users can post funny videos with the chance to win as much as $25,000.

The article also mentions something called a contest-maker program, which pops out custom-made contests.

“The contest platform is like an empty vessel for a great creative idea,” says Jamie Byrne, client solutions lead for YouTube.

Here’s LisaNova explaining the Sketchies 2 contest rules.

Why Agencies Need To Become Content Creators

PR man and Ad Age columnist, Steve Rubel, envisions a world where agencies are disintermediated by media companies.

Today nearly every media company (91%) offers some kind of “agency-like” services. This includes former untouchables like idea generation (88%) and creative development (79%).

The image of media companies as lumbering dinosaurs lingering toward extinction in a world of infinite content is downright wrong. They are more in sync with consumers than any other contingency in the marketing ecosystem. Their entire DNA is digital.

…it’s clear that as they get smarter the risk to agencies has never been greater.

Trade Pubs to Bring Some Cash

Variety, Publishers Weekly and dozens of other trade publications are going up for sale as the publishing company Reed Elsevier looks to get out of the uncertain advertising market.

The company’s business information unit includes some relatively well-known titles (Broadcasting & Cable, Multichannel News, New Scientist) along with sector-specific publications (Custom Builder, Microprocessor Report, Home Textiles Today). Of the 400 publications, the most prominent is Variety, the Hollywood trade magazine.

Last year, the unit had revenue of $1.76 billion with an adjusted operating profit of $233 million. Most of the revenue came from advertising. The trade show business, Reed Exhibitions, will not be sold.

Analysts estimated that Reed Business Information would fetch at least $2 billion.

[via The New York Times]

Local Business News On the Ropes

According to Ad Age, stand alone Business sections in daily newspapers are dropping like flies. Which sucks, because that’s my favorite section of any newspaper.

The Denver Post — which folded its business section into other sections on every day but Sunday — this month became at least the eighth daily to cut its stand-alone daily business section since early 2007. The Orange County Register made a similar move just a week earlier.

Some others that have cut their standalone sections include the Akron Beacon- Journal; Cincinnati Enquirer; Reno Gazette- Journal; and the Monterey Herald. In most cases, the sections continued to exist in smaller formats, consolidated into other sections.

Those moves would seem to be a boon to publishers of local business journals, who compete aggressively against dailies for breaking news, but publishers of those books say the sections had so little advertising in the first place that there’s not much to be gained by their absence.

The good news is most of the papers still maintain a business section online.

Hot Or Not Sold

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According to TechCrunch, the novelty site turned dating community HotorNot has been acquired by Avid Life Media for a sum rumored to be in the neighborhood of $20 million. Not bad for the owners, James Hong and Jim Young, who started the thing seven years ago on a whim, sans ambition or vision. TechCrunch reports that the site’s annual revenue is estimated to be “around $5 million, with $2 million in profit.” Here’s Michael Arrington with the scoop:

I spoke with Hong a few moments ago, who confirmed the acquisition, which closed on Friday, but not the price. He says he and Jim will not be affiliated with the business on a day to day basis going forward. “We’ve been working on HotOrNot for seven years now,” said Hong, adding “It’s time to break up with this girlfriend.”

Newsweek Needs Our Help

According to The New York Observer, Newsweek editor Jon Meacham speaking to an audience of about 100 graduate students at Columbia journalism school said, “Look, I need you. I’ve got people out there risking their lives right now.”

“It’s an incredible frustration that I’ve got some of the most decent, hard-working, honest, passionate, straight-shooting, non-ideological people who just want to tell the damn truth, and how to get this past this image that we’re just middlebrow, you know, a magazine that your grandparents get, or something, that’s the challenge. And I just don’t know how to do it, so if you’ve got any ideas, tell me.”

Once In A Lifetime

Katharine Weymouth, a granddaughter of the late Washington Post Co. chairman Katharine Graham and niece of Tina Weymouth, the bass guitarist in the new wave band Talking Heads, has been named chief executive of Washington Post Media, a new division that will oversee The Washington Post newspaper and its online component, washingtonpost.com.

Weymouth, 41, will also serve as the newspaper’s publisher, the fifth member of the Graham newspaper dynasty to hold that title since her great-grandfather, Eugene Meyer, bought The Post at a bankruptcy sale in 1933.

Advertisers Are Attaching to Content Sent By Email

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Advertisers are reaching a coveted demographic via lifestyle ‘zines with opt-in email newsletters, according to LA Times.

The median household income of Thrillist subscribers, for instance, is $107,000, dwarfing Sports Illustrated’s median of $63,605 and Maxim’s of $65,710.

“Magazines like Stuff and Cargo have been going under, and we’ve been taking their place in the market,” said Ben Lerer, a co-founder of Thrillist, which recently launched a Las Vegas edition. Lerer said its L.A. edition was projected to reach 45,000 recipients by next December, which would be an 86% jump from a year earlier.

The idea behind e-mail list services is simple. They bring order to the chaotic mass of information on the Web and elsewhere, seize on relevant information — or things that the services’ employees decide is relevant — and present it via e-mails to subscribers.

“We appeal to people who like to be on top of things but don’t have the time to do it,” said Gary Foodim, general manager of Very Short List.

Other media companies mentioned in the article with active email subscribers include Daily Candy, Flavorpill, Urban Daddy, Julib and Pocket Change. I’m on the Pocket Change list.

BTW

Adweek upgraded their site design.

The Fattening of America: It’s Not All Advertising’s Fault

I once interviewed at an ad agency that had a manufacturer of corn syrup on its client roster. And while it didn’t make a difference in me getting the job or not, frankly, I was really turned off by that because I’ve read countless times how the abundance of corn and corn-related products in every step of the food chain has done a number on our health. And I’m a guy who’s done my share of casino marketing.

I’d forgotten all about that agency until I started leafing through The Fattening of America: How the Economy Makes Us Fat, If It Matters, and What to Do About It by Eric A. Finkelstein and Laurie Zuckerman.

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I was sure that in this book, advertising and marketing would get the blame for America’s expanding waistlines, but the truth is more complicated than that. The authors examine every aspect of the way we live our lives these days, and how even today’s schools, jobs, and government policies have affected our collective health.

If you’re looking for a good examination of one major topic in our society, read The Fattening of America. There are lessons to be learned that relate to almost any client you have, or even your own lifestyle. And remember that we in advertising play a role in it all: we advertise the food, the grocery stores, the fast-food joints, the medications, the diet plans and the hospital services.

Special thanks to Anna at FSB Associates who provided me a copy for review.