Channel 9's Olympic Coverage & their Facebook Page

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Someone at Channel 9 is running around stressed. Meetings are happening to discuss how to handle this and the social media monitoring companies, the social media commentators (me included) are already gearing up for another “How to handle a social crisis” Slideshare deck.

Australia’s biggest TV channel and Olympics broadcaster channel 9 is being “smashed” on their Facebook page over their coverage. Mostly around the coverage, or over coverage, of swimming. In heir defence, swimming is usually the area where Australia does the best in the medals so 9 probably over invested in their prep around swimming.

The page is getting around 10 angry posts a minute and I found a lot of them funny. There’s even some memes (both good and bad) popping up.

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The example below sums up Australia’s youth well.

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But it’s not all young kids there’s also some people that will pick out any fault whether it be the pronunciation of a country or even when the channel accidentally broadcasts old footage. Whoops.

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What surprised me was this “Dear Channel 9” post by Matthew Taylor which has since reached 94,000 likes and 4,000 comments. It’s as if it was posted by Lil Wayne himself.

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Foxtel, Australia’s only pay TV provider, must be loving it. If they don’t have a reactive ad coming out soon to capitalise on this I would be surprised. Foxtel’s games profile, Follow The Games* is dedicated to the games in this period.

It’ll be an interesting few days to see how Channel 9 respond to this and how the other networks cover it. Oh and more importantly how the “social media experts” say they should have handled it.

It also begs the quest does Australia’s largest television network have anything to gain by running a Facebook profile for the channel itself? Sure their shows desrve a place for fans to chat but people don’t like a channel, they like the content on it. Their 54,000 fans are nothing compared to their viewership and unlike brands they already have a channel to reach and engage people with, it’s their own network.

Channel 9's Olympic Coverage & their Facebook Page

channel-9-on-Facebook.jpg

Someone at Channel 9 is running around stressed. Meetings are happening to discuss how to handle this and the social media monitoring companies, the social media commentators (me included) are already gearing up for another “How to handle a social crisis” Slideshare deck.

Australia’s biggest TV channel and Olympics broadcaster channel 9 is being “smashed” on their Facebook page over their coverage. Mostly around the coverage, or over coverage, of swimming. In heir defence, swimming is usually the area where Australia does the best in the medals so 9 probably over invested in their prep around swimming.

The page is getting around 10 angry posts a minute and I found a lot of them funny. There’s even some memes (both good and bad) popping up.

coverage meme.png

The example below sums up Australia’s youth well.

equistrian fan.png

But it’s not all young kids there’s also some people that will pick out any fault whether it be the pronunciation of a country or even when the channel accidentally broadcasts old footage. Whoops.

comm games post.png

What surprised me was this “Dear Channel 9” post by Matthew Taylor which has since reached 94,000 likes and 4,000 comments. It’s as if it was posted by Lil Wayne himself.

dear channel 9.png

Foxtel, Australia’s only pay TV provider, must be loving it. If they don’t have a reactive ad coming out soon to capitalise on this I would be surprised. Foxtel’s games profile, Follow The Games* is dedicated to the games in this period.

It’ll be an interesting few days to see how Channel 9 respond to this and how the other networks cover it. Oh and more importantly how the “social media experts” say they should have handled it.

It also begs the quest does Australia’s largest television network have anything to gain by running a Facebook profile for the channel itself? Sure their shows desrve a place for fans to chat but people don’t like a channel, they like the content on it. Their 54,000 fans are nothing compared to their viewership and unlike brands they already have a channel to reach and engage people with, it’s their own network.

Source

Channel 9’s Olympic Coverage & their Facebook Page

channel-9-on-Facebook.jpg

Someone at Channel 9 is running around stressed. Meetings are happening to discuss how to handle this and the social media monitoring companies, the social media commentators (me included) are already gearing up for another “How to handle a social crisis” Slideshare deck.

Australia’s biggest TV channel and Olympics broadcaster channel 9 is being “smashed” on their Facebook page over their coverage. Mostly around the coverage, or over coverage, of swimming. In heir defence, swimming is usually the area where Australia does the best in the medals so 9 probably over invested in their prep around swimming.

The page is getting around 10 angry posts a minute and I found a lot of them funny. There’s even some memes (both good and bad) popping up.

coverage meme.png

The example below sums up Australia’s youth well.

equistrian fan.png

But it’s not all young kids there’s also some people that will pick out any fault whether it be the pronunciation of a country or even when the channel accidentally broadcasts old footage. Whoops.

comm games post.png

What surprised me was this “Dear Channel 9” post by Matthew Taylor which has since reached 94,000 likes and 4,000 comments. It’s as if it was posted by Lil Wayne himself.

dear channel 9.png

Foxtel, Australia’s only pay TV provider, must be loving it. If they don’t have a reactive ad coming out soon to capitalise on this I would be surprised. Foxtel’s games profile, Follow The Games* is dedicated to the games in this period.

It’ll be an interesting few days to see how Channel 9 respond to this and how the other networks cover it. Oh and more importantly how the “social media experts” say they should have handled it.

It also begs the quest does Australia’s largest television network have anything to gain by running a Facebook profile for the channel itself? Sure their shows desrve a place for fans to chat but people don’t like a channel, they like the content on it. Their 54,000 fans are nothing compared to their viewership and unlike brands they already have a channel to reach and engage people with, it’s their own network.

ASX Digital Media Watch 4

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What I love about having a vested interest in companies on the share market is it makes it easy to follow. When I was a kid all the numbers and numbers in (brackets) didn’t mean anything. I had no idea how some shares were worth $25 and others 2c.

Which I why I find following the listed digital agencies in Australia so interesting. I can compare EBDIT’s, profile ratios and billings with the others and my own.

While the DOTCOM boom maybe over people are still forking out wads of cash and people are still losing money, CEO’s are being fired, companies liquidated, assets written off, profits not being met and much more.

It’s sad to say there hasn’t been a success case. There isn’t any shining light to say this is how it’s done. I’m basing my opinons purely off the share prices. Some companies may be running very well but for investors it’s been painful.

All this is happening while digital is in a boom with money pouring into the sector from the other mediums.

I first covered this in January of this year and maybe I should have gone on record as things have gone downwill for every major player.

Here’s where the shares were as of Jan 3, 2008. (approx)

SGN: STW COMMUNICATIONS: $2.38
HYO: Hyro: $0.18
BLU: Blue Freeway: $1.14
CQU: Commquest: $1.10
QXQ: Q Limited: $0.05
MCU: Mitchell Communication Group: $1.05

And this is where they are now. Just 6 months later in what was/is one of the biggest years in our industry.

SGN: STW COMMUNICATIONS: $1.47
HYO: Hyro: $0.046
BLU: Blue Freeway: $0.069
CQU: Commquest: $0.175
QXQ Q Limited: $0.015
MCU: Mitchell Communication Group: $0.55

Ouch! That’s a tough lesson for investors and for those companies that recently sold themselves. I hope you took the cash offer!

Here’s the slippery slope in graphical form.

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In January I said you’d have been better off buying Apple shares. That was bad advice as shares have dropped from $199 – $170. Even with the Iphone!

Eyeblaster and Dapper Mash It Up Code Free

Winning the battle against boring banners by easing content integration.

New York, New York (April 16, 2008) – Eyeblaster, the global leader in integrated digital marketing solutions, and Dapper, a leader in the emerging content mashup space, announce a strategic partnership to create the next generation of online ads. MashupAds will enable campaigns with dynamic content from external sites. Providing a platform for the delivery, management and analysis of the new MashupAds, Eyeblaster once again shows its commitment to deliver a complete range of ad campaign management services to its clients.

Until now, the only way advertisers could integrate content into online ads was using XML feeds. XML, however, requires coding on both ends – content provider and ad designer. Because of this limitation, most of the Web’s content was not readily available and integration was often costly, lengthy and risky.

With MashupAds, designers will be able to make advertising dynamic in ways never thought possible using powerful, user-friendly mashup tools. Ad creators can move text, images and even interactive forms from existing websites into online ads and:

– Integrate advertiser’s content into the ad.

– Include third party content into ad.

– Contextualize the mashup by analyzing the data to target the ad.

MashupAds are an extension of Dapper’s proven core feed-creation engine at dapper.net. Through a simple, point-and-click online interface, advertisers and publishers can “unlock” their content to create live feeds that are used to create relevant, compelling ads with no programming. The end result is an ad that behaves like a site feature, combining the advertiser’s site functionality with a publisher’s context. MashupAds make the difference for advertisers because they:

– Increase relevance through live, updated content beamed directly into the ad.

– Increase interaction, conversion, CTR and ROI.

– Build higher brand awareness.

“Content plays a big role in brand advertising. But content alone cannot connect a brand to its audience,” said Gal Trifon, co-founder and chief executive officer at Eyeblaster. “MashupAds will deliver relevant, engaging content closer to the consumer by taking it from the website to an interactive ad campaign.”

“We are very excited at this opportunity to work together with a global leader such as Eyeblaster. MashupAds will transform display ads into becoming more engaging, interactive and relevant, and most importantly, enhancing the end-user’s browsing experience” said Eran Shir, co-founder and chief executive officer at Dapper.

About Dapper:

Dapper is a U.S. company with offices in Tel Aviv, Israel. Founded by Eran Shir and Jon Aizen in late 2005, Dapper aims to make it easy and possible for anyone to extract and reuse content from any website. By doing so, Dapper hopes to allow others to realize their creativity and implement new and exciting services and applications. For more information, please visit http://www.dapper.net.

About Eyeblaster

In 1999, Eyeblaster was among the pioneers in rich media communication. Today, Eyeblaster extends its inventive heritage in digital advertising through Ad Campaign Manager (ACM). ACM enables interactive agencies, advertisers and publishers to manage campaigns across digital media channels, including online, mobile and in-game, and a variety of formats, including rich media, in-stream video, display and search. ACM is a robust, integrated and easy-to-use platform that allows customers to focus on campaign strategy, creativity and media efficiency without having to worry about the technical complexities associated with managing global advertising campaigns online.

In 2007, Eyeblaster delivered campaigns for nearly 7,000 brand advertisers serving approximately 2,500 ad agencies across over 2,500 global web publishers in over 40 countries worldwide throughout North America, South America, Europe, Asia Pacific, Africa and the Middle East.

Learn more at http://www.eyeblaster.com.

Disqus = Blog Comment Zen

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If you run a blog or comment regularly on a blog and haven’t installed Disqus then do it now. Well if you comment on a blog regularly, then let the blog owner know they need to get with the times.

Basically it’s a centralised system for blog comments. If all blogs ran this system then you could have a centralised database of all your blog comments (across multiple blogs) and be able to track the replies. Who’s ever commented on a blog post then forgotten about it. While the replies to your comment stack up.

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I also love the Gravatar support which centralises the visual representative of you.

Installation of Disqus took 1 minute for me on Moveable Type. You can then customize the look and feel of the comments through the Disqus admin page.

The only annoying part is Disqus cannot go through previous comments and add them automatically. So Disqus will only be used for new posts onwards. Which is a shame.

Video on Flickr

In Internet time, this is now probably old news:

“Video! Video! Video! The rumours are true and “soon” is now. We’re thrilled to introduce video on Flickr. If you’re a pro member, you can now share videos up to 90 glorious seconds in your photostream.

90 seconds? While this might seem like an arbitrary limit, we thought long and hard about how video would complement the flickrverse. If you’ve memorized the Community Guidelines, you know that Flickr is all about sharing photos that you yourself have taken. Video will be no different and so what quickly bubbled up was the idea of “long photos,” of capturing slices of life to share. […] ”

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The 90 seconds limit sounds wierd initially, but they have a fair point. We don’t need more video sharing sites, we need more cool content.

The video interface looks nice. Interesting to see how it goes.

ASX Digital Media Watch 3


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Ashley reports from his ivory tower once again

We posted in January about the fall in digital stocks in Australia and then again in Feb. Only recently have the print press started following the cases of the listed agencies closely as the stories heats up.

Let’s take a look at where they all stand as of April. Those who who have been following will know all that the Opes Prime collapse. This has affected in a small way Hyro, Q Limited and Commquest. Other companies have missed targets and lost millions of dollars so that can’t help either.

But all that aside all we want to see is the share price and how each company is performing. I’ll start with STW which not only made a tiday profit last year but has seen it’s share price swing up.

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Mitchels is the only one with potential to go up. But that’s only because it’s taken a beating hard lately too. It’s a long way to get back over $1 and back to square 1.

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The rest sadly are all heading downwards. If you sold all your shares in January when I first wanred of the fall you should buy me something nice with all the money you saved.

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It’s sad to see all the listed digital companies take such a beating. Will we see one of these giants fold and sell of the pieces or will they all solider on? I guess it’s up to the market but confidence must be shaky.

Musicians start to leave Myspace

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Hi welcome to my Mypace page. But I’m not here! I’m at thisis50.com! That’s what users are greeted to when they visit 50 Cent’s Myspace page.

While Thisis50.com would be renamed thisisshitty.com as it looks even worse than his Myspace page it’s sending out a big message to other bands and artists. Why are the big players leaving Myspace? What does this mean to his 1 million friends. How many will follow to the new site, how many even noticed. Is a friend just a badge like a sticker on your school book or is it something more meaningful like having them on speed dial. I know personally I only added friends as a way to say “yeah I like The Simpsons” I never actually returned to their profile.

I can see labels now asking their marketing teams why their band doesn’t have their own social network?!? Do smaller bands without a huge fan base like 50, Pussy Cat Dolls or Kylie will still need the large social network audience? Or does it make it more special that you become part of a small niche “fan club” that reall means something.

More on fiddy’s move here

Youtube. Now with stats. Or insights

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It’s funny you ask for features and then you learn about them from other blogs not via official channels.

Youtube have finally added stats to videos. YAY! But don’t cancel you’re Tube Mogul account just yet as the features are still limited. But you can now drill down per country and region to see how your video is performing. Very important for campaign based videos where your clients product is only sold in one region.

You can see on my “Lost Fart” video stats above the traffic is waning and also the period of time my Youtube account was cancelled.

It took me a while to actually find the stats. You need to go to your account > manage videos > click on “About my video”. Why it’s hidden so far down the rabbit hole is a question I’d like answered. Compared to Tube Mogul’s quick reference to videos, comparing multiple videos and an aggregate of all you videos combined this is very limited.

What Insights (that’s what Youtube’s calling this feature) does have over Tube Mogul is country break down and also popularity. Popularity will scale your videos from 100 (most popular) to 0.

So a quick scan over this videos stats shows it’s done well in Australia. Compared to my fart video which seems to have only made inroads in the USA.

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I hope this insights feature gets expanded and also tweaked. Where’s the referrer stats? The insights is missing even the features they already have on the video such as ratings, comments both of which could also be graphed over time.

Why didn’t they replicate Flickr’s stat system which is much simpler and powerful. Every photo has a quick link to stats (including referrer stats) and then you you an overview of your complete account quickly from the main page. Here’s my stats below which sadly is dominate by photos of body painted boobs and ciggeratte photos.

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So the stats are almost there and these stats are needed for advertisers using Youtube as their main delivery platform for “viral” videos. Although I will say if you shouldn’t put all your eggs in the Youtube basket when it’s free to post it on any of the other free video sites.

Macquarie Comms Group & Blue Freeway?

Contrary to what Adnews is reporting, we think Macquarie Communications Group is a potential suitor for Blue Freeway. Just a guess, but at last look in January, Macquarie Group Limited had acquired 10.39% of BLU Read ASX Announcement

MCG could indeed be Mitchell Communications Group, but we think otherwise.

Myspace Developer Platform

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Mashable has reported on Myspace fast tracking their developer platform and it’s due to launch next month.

While late to the party the platform will be built using Google’s “Open Social” which means you build one app and it can be easily ported to Bebo, LinkedIn and many other social sites.

I look forard to seeing Zombies and Pirate apps take over Myspace.

Photon acquires Naked

In a stunning piece of acquisition action, Photon Group Limited (ASX: PGA )has acquired independent planning shop, Naked Communications. There is currently no announcement of the acquisition lodged with the ASX, but according to sources, the deal includes an initial upfront cash payment of £16.5 million.

Photon entered a trading halt last night, and are expected to resume this morning according to an ASX filing.

ASX Digital Media Market Watch 2

We posted in January about the fall in digital stocks in Australia. It seems a lot can happen in a month with two of the biggest players having more troubles and management changes.

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And it seems Blue Freeway has continued to be hit hard. Their share price was $1.11 when we posted and now sits at $0.44c. This from a high of $2.44. Ouch! Richard Webb their CEO has stepped aside after just 12 months and management are fanning the fires by announcing restructures and top level job cuts.

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All this noise about Blue Freeway covered the fact that Hyro’s share price dropped from 16c to 9c in a day and their CEO step aside the day after.

Ashadi pointed out that Apple shares have also dropped since January (down form $199 to just $136) so anyone heeding my investment advice would have been screwed either way.

But the share market is for the long term and it will be interesting viewing watching these local tech stocks as they keep their head above water.

The downfall of HD-DVD

The DVD wars are coming to a close. Here’s a great spoof that explains everything that’s happened recently.

At least it seems Sony might win this format war.

ASX Digital Media Market Watch

I checked my ASX watch list for the first time in a while and I was surprised that the four major listed digital media companies are all sharing a sliding share price for the last year (Jan07 to Dec07). Despite this being the best year for digital media and with another bumper year to come? Commquest can be excused as it’s only been listed for less than a month.

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STW Group, Blue Freeway, Commquest, Q limited and Hyro represent almost all the listed digital agencies in Australia. If you need to brush up on your web talk and buzz words browse the list 😉

I should have bought Apple shares.

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Top Downloads on P2P for 2007

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Wired have reported on the top downloads on P2P networks for 2007. See the full article here.

Now I’ve never heard of Akon or half the rappers in the top 10 of music I do know a little bit more about the film side of things. And looking at the report it makes me wonder.

The top then movies downloaded in 2007 according to Wired are:

1. Resident Evil: Extinction
2. Pirates of The Caribbean: At World’s End
3. I Now Pronounce You Chuck & Larry
4. Ratatouille
5. Superbad
6. Beowulf
7. Transformers
8. American Gangster
9. Harry Potter and the Order of the Phoenix
10. Stardust

I’m not 100% sure the data is accurate though (these networks don’t exactly provide logs) as “I now Pronounce You Chuck and Larry” being the #3 movie. C’mon. The Simpson’s movie was everywhere on the networks and had a greater global appeal than some B grade comedy. And Stardust? That’s certainly not the film for the “P2P crowd, which is made up largely of younger males.”

This also shows that while music seems to be suffering because of P2P, all the films in the top download list did pretty good in the box office. Yep even Chuck and Larry pulled in $120 million.

So film distributors needn’t be worried about P2P downloads, Box Office earnings were the biggest yet $9.68 billion with ticket sales staying steady from 2006.

29 sequels in 2007 brought in 22% of the earnings, or $2 Billion dollars. Compared to the 346 original screen plats that brought in $3.3 Billion.

I look forward to “I Now Pronounce You Chuck and Larry 2” coming to theaters soon.

Anyone else interested in Box Office earnings on films should check out The Number’s 2007 Summery or read Open Wide.

Funny or Die costs $15M

An article here on Mashable reveals that Will Farrels web venture Funny or Die was funded with $15M VC.

I guess that goes to their bandwidth bill because they saved money on hiring a designer for the site.

It’s like the DOT COM days all over again. I had this naive view that Will Farrel just did it off his won back. Silly me. I wonder what ROI the investors are expecting from the site.

Here’s the top video on Funny or Die with 50 M views

Did Turner spend $15M developing SuperDeluxe? I doubt it but without the star power and media attention Will Farrel gains the site didn;t get anywhere near as much press.

Here’s my fav video off Super Deluxe. It still makes me laugh.

And I doubt Vice had $15M to throw around with VBS.TV

WotNext.. Porn Peddling by Telstra?

**** Update : Thursday 6th December. As expected, the Federal Communications Minister has today ordered an investigation by ACMA into the sale of adult content ****

Australia’s #1 Telcommunications carrier, Telstra is this morning embroiled in a scandal involving it’s YouTube styled user generated content site WotNext, which was found to have a number of soft-porn clips.

WotNext is unique in that it has a revenue sharing model whereby contributors earn money each time a user of Telstra’s NextG mobile service downloads a clip. Each clip is charged at $1 and Telstra takes 50%, with the other 50% being credited to the user.

The key issue is that no age verfication takes place either on the site, or the mobile handset, therefore minors can access adult content.

News.com.au and the Sydney Morning Herald are both reporting the story, with News.com.au having captured and censored one of the clips for publication.

It will be interesting to see whether Telstra will undertake an audit of its userbase to ascertain whether any minors have indeed accessed adult content and whether Telstra is prepared to refund any money it earned through minors having access. No doubt the incoming Communications Minister, Senator Stephen Conroy, will be asking Telstra to ‘Please Explain’.

Furthermore, Telstra may have potentially committed a criminal act by selling porn to minors. The Australian Media and Communication Authority’s (ACMA) “Internet Content Guidelines” and “Adult Verification Scheme” has specific guidelines relating to the access of adult content online.

Earlier this year, the site was lauded for its effort by the Australian Direct Marketing Association (ADMA) when it won Best of Show at the 2007 Mobile Marketing Awards. The agencies credited include, George Patterson Y&R and Tiger Spike.

Unlike YouTube, Telstra claim the site is moderated. However this Google cache snapshot, clearly shows at least one of the controversial videos was posted back in July 2007, casting doubt over Telstra’s assertion that the site is moderated.

Beware the pitfalls of user generated content!