North Shore-LIJ Names JWT NY Lead Creative Agency

New York’s largest healthcare system North Shore-LIJ–which in recent years has worked with small agencies including Gatesman + Dave and Devito/Verdi–selected J. Walter Thompson New York as its lead creative agency.

The agency will be tasked with leading North Shore-LIJ’s branding and advertising strategy for all of its enterprises, including 19 hospitals, over 400 outpatient physician practices, medical research and education enterprises, effective immediately. JWT will work on developing a brand campaign aimed at “bringing to life the health system’s leadership position in the healthcare industry,” according to a press release. The news comes on the heels of the agency winning creative duties for Kellogg brand Special K at the end of last week.

“J. Walter Thompson will be a critical strategic and creative partner in helping to enhance our brand and reputation for offering best-in-class healthcare in both the New York metropolitan area and beyond,” said North Shore-LIJ senior vice president and chief marketing and communications officer Ramon Soto.

“North Shore-LIJ is in a unique position to be a partner to patients and consumers throughout their entire lives,” added Lynn Power, president, J. Walter Thompson New York. “We’re thrilled to work with a dynamic, rapidly expanding company that is reaching new heights in the delivery of healthcare.  It will be a privilege to partner with their incredible team.”

Zimmerman Wins Jamba Juice, Chuck E. Cheese

Chuck E. Cheese has named Ft. Lauderdale-based agency Zimmerman Advertising as its lead agency, AdAge reports. The appointment concludes a review launched in April and conducted without a consultant. Zimmerman takes over for The Richards Group, which won creative and media duties for the brand back in 2012, and will be responsible for integrated creative, media, strategy and promotion. The brand spent approximately $28 million on measured media in 2014, according to Kantar Media.

Chuck E. Cheese has undergone significant changes recently, including new menu items, in an attempt to appeal more to adults and boost declining sales. According to research and consulting firm Technomic, the brand’s revenue fell from $428 million in 2009 to $365 million last year. The brand will keep its “Where a kid can be a kid” tagline but will continue its efforts to appeal more to parents.

“We have always been a restaurant focused on kids, but now we are also looking to improve the experience for parents,” Chuck E. Cheese chief marketing officer Michael Hartman told AdAge. “We need an agency able to keep up with our breakneck pace and hunger for consumer insight…we found Zimmerman shares our vision for success and obsession with metrics. They are the right agency at the right time to help us ring in a new era.”

Jamba Juice also named Zimmerman as its integrated agency partner, tasked with handling brand strategy, media, creative, social and analytic duties for the California-based chain. The brand had previously worked with specialists but made the decision to go with Zimmerman as its integrated agency of record. Jamba Juice chief marketing and innovation officer Julie S. Washington cited “Zimmerman’s retail experience, strategy and analytics, creative strength and focus on results” as the impetus for the selection. According to Zimmerman CEO Michael Goldberg, Jamba Juice stopped its review mid-process to commit to the agency.

For Zimmerman, the two account wins are the latest in a string of new business since the arrival of Goldberg last September from Deutsch. The agency has picked up ten new accounts since his arrival, and nine in 2015.

Special K Drops Leo Burnett for JWT in the U.S.

Kellogg is handing over U.S. creative duties for its Special K brand from Leo Burnett to JWT, AdAge reports. Pointing to an internal memo obtained by the publication, it reports that Leo Burnett will retain creative duties in Europe and Canada. JWT, meanwhile, will handle creative duties in Latin America. Leo Burnett has served as Kellogg’s lead agency for around 65 years, and will continue in that role, including working on breakfast brands like toaster pastry staple brand Pop-Tarts and cereal brand Frosted Flakes.

The loss is a sizable one for the agency, as Kellogg spent $120 million on measured media for the brand last year, according to Kantar Media. Leo Burnett’s most recent effort for the brand, “Eat Special. Feel Special.,” showed a change of approach from body positivity and presenting the cereal as diet-friendly to highlighting its nutritional benefits. But it would seem that Kellogg decided the change in direction merited a change in agency. Like many cereal brands, Special K has been struggling, with Euromonitor International reporting a 14.5% drop in sales from 2013 to 2014.

“We are incredibly proud of the contributions this agency has made to the success of Special K,” Rich Stoddart, CEO at Leo Burnett North America, stated in the internal memo obtained by AdAge. “In a little over a decade, we helped build the business from $412 million to almost $3 billion. I’m proud of the smart and strategic work the team developed to help the brand address its current business challenges. We put great work on the table, but in the end, Kellogg bought an idea from JWT that tested better.”

Venables Bell & Partners Takes Over for Adidas Golf

Adidas Golf has selected Venables Bell & Partners as its new lead creative agency following a review, Adweek reports. Incumbent Kastner & Partners were one of the six finalists in the review, which included ten agencies total. Media buying and planning were not part of the review and remain with Carat. Adidas Golf spent approximately $45 million on measured media last year, according to Kantar Media.

Kastner & Partners had worked with the brand for over three years, recently changing its approach to highlight golf as “as a sport with athletes of the highest caliber,” according to chief creative officer Jamie Riley. Riley joined Kastner & Partners from 72andSunny last September and we spoke to him about the agency’s recent campaign for Adidas Golf in February. The following month, however, it was revealed that he was leaving the agency, along with managing director Richard Turner.

Melissa Ziegler, global brand marketing director for Adidas Golf, told Adweek the brand’s shift in approach was the impetus for the review, saying, “We are shifting to be more aligned with the Adidas brand and the idea that golf is a sport, and golfers are athletes. So, we wanted to find a new agency partner that could really help us bring that to life.”

Krispy Kreme Takes All of Its Marketing In-House

Remember Krispy Kreme? We always preferred their dough to that of Dunkin’, and we regret the fact that New York City’s only K.K. location happens to be in the middle of Penn Station, better known as The Worst Place on Earth.

Krispy began closing its stores around the country in 2009 before hiring a new CMO who (surprise surprise) promised to keep costs down by sticking with unpaid social media campaigns to satisfy its marketing needs.

Over the next four years, KK inspired plenty of headlines regarding a “comeback” before launching a digital creative review to accelerate that return to form (according to Technomic, the company “posted U.S. systemwide sales of $626 million, up an impressive 9.9%”).

The winner of the review was VML, which scored the business in early 2014; the client claimed that a dozen agencies participated. The rest of 2014 was a little uneven, with stock bumps followed by “disappointing sales growth” during the fourth quarter, and now Krispy Kreme has decided to take the next logical step by cutting all ties to its agencies and taking the whole thing in-house.

Sound familiar?

From the client:

“Krispy Kreme engaged VML last year to do strategic and foundational work in the areas of digital and social media.  We think that those efforts have set us up for success going forward. As such, we plan to manage digital and social media using in-house resources at this time. Thanks.”

Reads like KK hired VML in the interest of better positioning itself to break away, doesn’t it?

The brand recently expanded into the coffee market by launching cold beverages and partnering with Green Mountain Coffee Roasters on the K-cup front, but this passage from a March press release may hold the key to its future success:

“More than 70% of total Krispy Kreme locations are now outside of the U.S., and the company plans to increase international locations by 14% this year.”

Seems like the U.S. would be a great place to plan a stunt involving a box of 2,400 donuts, but we weren’t so lucky. *Insert your worst fat cops joke here.*

BSSP Opts Out of Priceline Review

At the beginning of the month, Priceline announced it was in the early stages of a creative review and that incumbent agency Butler, Shine, Stern & Partners, who have held the account since 2006, were participating. Now it appears the incumbent agency has opted out of the review.

“We feel that focusing on current clients, new clients and our new business pipeline is a better use of resources,” BSSP CEO Greg Stern told Adweek. “BSSP and Priceline have had a long, successful relationship—far longer than the average client-agency tenure. We wish them nothing but success in the future.”

The agency’s decision to opt out immediately preceded Priceline’s naming of seven semifinalists in the review, identified by Priceline chief marketing officer Brett Keller as Grey, Droga5, Arnold, BBDO, Leo Burnett, Venables Bell & Partners and The Martin Agency. “They’ve got a lot of great talent there,” he told Adweek, referring to Butler, Shine, Stern & Partners. “We would have loved to have seen them participate, but we completely respect and understand their decision.”

Priceline, which Kantar Media estimates spends $40 million on media annually, will visit the seven semifinalists to select finalists in the review next month. The review, which is being managed by Ark Advisors, is expected to conclude by the end of the summer.

Mizkan Group Launches Review for Ragú, Bertolli

Mizkan Group, who acquired Ragú pasta sauces and Bertolli olive oil from Unilever last year for $2.1 billion as part of its consolidation of food brands, is now launching a creative review for the two brands, Adweek reports. The brands spent $32 million in measured media last year, according to Kantar Media, but that number could jump given the change in ownership.

In a statement, Mikzan Group said the brands were “beloved by consumers, and the R&B Foods team is excited to begin the journey of accelerating growth for these iconic brands.”

According to Adweek’s sources, the review is down to a handful of finalists, with Mizkan Group expected to choose one global agency for both brands. The review, which being managed by Joanne Davis Consulting in New York, is expected to conclude sometime this month.

 

Volvo Drops Grey London as Global Creative Agency

Volvo has dropped Grey London as its global creative agency and will now run its creative out of the U.S., Sweden and China, Campaign reports. The agency will continue to work on global coordination and U.K. initaitves.

Grey London was named Volvo’s global creative agency in December of 2013, following a review which ended an over six-year relationship with Arnold. The agency debuted its first work for Volvo last September. Their most recent work for the brand is featured above. Campaign reports the upcoming work from the agency includes “a global print campaign, idents for Sky Atlantic and the second phase of its LifePaint safety product.”

The move follows Volvo’s selection of AKQA as its new digital agency in May, following an unannounced review, as the brand continues to shift its advertising strategy.

“On advertising, we have decided to go for global campaigns,” Alain Visser, senior vice-president, marketing, sales and customer service at Volvo., explained to Campaign. “The Avicii campaign [recently created by Forsman & Bodenfors] is an example of a truly global campaign. In the development of the global campaigns, we work with Grey New York, Grey Shanghai and Forsman & Bodenfors in Sweden, which all pitch for a creative concept.”

Keeping Your Website Fresh And Your Brand Strong

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Lyft Invites ‘Wildcard’ to AOR Search

Lyft is in the midst of a creative review in search of an agency of record and has asked big agencies to pitch for the business, but in a video uploaded to YouTube yesterday (featured above) and accompanying Twitter post, Lyft calls on small “wildcard” agencies to take the last seat at the table.

In the video, Lyft states that they have invited large agencies to the review, “But we root for the little guys too” and outlines the rules for submission. Interested parties can submit a 60-second or shorter video, which must take place inside a Lyft vehicle and creatively embody the Lyft brand, to @Lyft with the hashtag #LyftWildcard by June 9th. The winner will then get to compete in the next round of the review.

For one example, here is the pitch from Made Movement of Colorado.

Not everyone is enthused by Lyft’s invitation, however. In AdAge, marketing consultant Rupal Parekh called it “a PR stunt veiled as an effort to make an agency search more hip and fun.” NSW/Swat CEO Richard Kirshenbaum, meanwhile, told Adweek that it was a “gimmick,” adding, “It’s a clever idea for somebody right out of school. But is it really interesting to people of experience and quality who know what they’re doing? The answer is ‘absolutely not.’”

Another hot take from Kyle Snarr of Tribal Worldwide:

#LyftWildcard embodies everything wrong with advertising’s current new biz mentality. More like #LyftFishingTrip. https://t.co/R8pt4rMeHh

— Kyle Snarr (@kyality) June 4, 2015

Lots of strong opinions on this one, though the consensus seems to be negative.

Mondelez Launches Media Review

Mondelez has launched a review of its global media buying and planning business with the goal of consolidating its roster, AdAge reports. The company, whose snack brands include Oreo, Ritz, Chips Ahoy and Wheat Thins, spent $179 on measured media in the U.S. last year, according to Kantar Media, and $1.76 billion on global measured media in 2013, according to the Ad Age DataCenter.

Incumbent agencies Dentsu Aegis Media and Starcom MediaVest will compete for more business across multiple snack categories and five regions. Incumbent regional agencies PHD in the U.K. and Madison in India were not invited to participate in the review. The move follows a review in 2012 in which Mondelez consolidated its media roster from twelve agencies to four after being spun off from Kraft. Mondelez told AdAge that the review is expected to conclude by early fall, with appointments taking effect on January 1st. “Our current media agencies are terrific partners and the decision to conduct a media review is not performance-related,” a company spokeswoman added.

“This next phase of our media buying transformation will further simplify our agency infrastructure, leverage our scale and build our capabilities, especially in the areas of e-commerce and content monetization,” Bonin Bough, chief media and e-commerce officer at Mondelez, said in a statement. “Having two core media buying agencies globally also offers us a significant opportunity to drive efficiencies that we can re-invest to fuel our growth.”

Mondelez joins a growing field of companies undergoing media reviews, with General Mils, Sony, Volkswagen Group, BASF, GoDaddy and P&G launching reviews last month alone.

Priceline Launches Creative Review

Online travel site Priceline is in the early stages of a creative review, Adweek reports. The company spent over $136 million in measured media last year, according to Kantar Media.

A Priceline rep told the publication that incumbent Butler, Shine, Stern & Partners, who won the account back in 2006, is participating in the review. The rep said that despite high brand awareness from ads featuring William Shatner, the company is ” constantly looking for ways to keep the brand fresh and connect with consumers. So that’s what we’re doing.” Priceline’s rep also confirmed that Shatner, along with Big Bang Theory actress Kaley Cuoco-Sweeting remain under contract and will continue appearing in ads.

The review, which is being managed by New York’s Ark Advisors, is expected to conclude some time in September. Media buying and planning responsibilities are not included in the process and will remain at Ocean Media.

Norwegian Cruise Line Selects BBDO, OMD

Norwegian Cruise Line has selected BBDO as its lead creative agency and OMD as its media buying and planning agency, Adweek reports.

The selections conclude a creative and media review launched in early April. BBDO will take over for incumbent The Martin Agency, who had worked with Norwegian Cruise Line since 2011 and did not participate in the review, and will be responsible for digital and traditional advertising. New work from BBDO is expected to make its debut in January. Norwegian Cruise Line spent around $33 million in measured media last year, according to Kantar Media.

Earlier this month, anonymous sources claimed the three finalists in the creative review were CP+B, TBWAChiatDay and R&R Partners, but clearly this was not a completely accurate account of the review, as BBDO was not named.

The review followed the company’s acquisition of Prestige Cruises International in November and subsequent appointment of Frank Del Rio as CEO, as well as the appointment of Andy Stuart as president and chief operating officer in January and Meg Lee as chief marketing officer in March. “The change in leadership has really crystalized a more aggressive growth strategy,” Lee explained to Adweek. “We want to grow our business internationally as we almost double our capacity in the next few years. Norwegian Cruise Line and the cruise industry are on an uptick and we are looking to capitalize on this business momentum.”

General Mills Launches Media Review

In other General Mills news, Adweek reported late last night that the company has launched a media review, its first in 14 years. General Mills spent $830 million in measured media last year, according to Kantar Media.

The Minneapolis-based company’s media buying and planning duties have been with Zenith Media since 2001, when the company consolidated with Zenith following a review open only to roster shops. General Mills joins a lengthy list of companies who have launched media reviews in the past six months (20 by Adweek’s calculations). This month alone has seen media reviews launched by the likes of Sony, Volkswagen Group, BASF, GoDaddy and P&G, the largest advertiser in the U.S.

“Today’s environment calls for exploring new avenues to reach and engage with our consumers,” a General Mills representative said in a statement. “General Mills is conducting a review to ensure we have the right agency partners for the future.”

The review process, which is being managed by Joanne Davis Consulting in New York, is expected to last until the fall.

General Mills Adds 72andSunny, Fallon to Roster

Two months after appointing W+K as lead creative agency for its Yoplait brand (which shortly followed the appointment of Ann Simonds as chief marketing officer), General Mills has added two more agencies to its roster, appointing 72andSunny as lead creative agency for Totino’s and Fallon for Old El Paso. AdAge reports that General Mills spent approximately $28 million on Totino’s and $18 million on Old El Paso in 2014.

Michael Fanuele, a former chief strategy officer at Fallon who joined General Mills last year as chief creative officer, told Adage, “America loves Old El Paso, and Fallon will help us stoke that passion. They know how to cultivate powerful relationships between people and brands.” He cited Totino’s as one of General Mills fastest growing brands and added that 72andSunny’s “experience building brands with pop-culture power is a perfect fit for Totino’s.”

Fanuele also told the publication that McCann Erickson and Saatchi & Saatchi remain General Mills’ main creative agencies, with no further changes to their assignments, or further roster additions for General Mills, on the horizon.

For Fallon, the news follows being named agency of record for the Big Ten Network last month, while 72andSunny has won work on AXE and Adidas Sport since the beginning of the year.

Three Agencies Remain in Lincoln Financial Review

Lincoln Financial Group is in the late stages of a creative review, with finalists briefed for final presentations, Adweek reports. According to the publication, Lincoln Financial spent around $25 million in measured media last year.

Incumbent Gyro, originally chosen by Lincoln Financial in November of 2011, at which time the agency debuted its “Chief Life Officer” campaign for the brand, is not participating in the review, which is being managed by Ark Advisors in New York. Adweek’s sources have identified the three finalists as Grey, FCB and Kirshenbaum Bond Senecal + Partners. Participating agencies have been briefed for final presentations, set for July, and will pitch out of their respective New York offices.

Ace Hardware Names OKRP Lead Creative Agency

Ace Hardware has selected O’Keefe, Reinhard & Paul as its lead creative agency following a review, AdAge reports. The company spent $63 million on measured media in 2014, according to Kantar Media.

Incumbent GSD&M had been Ace Hardware’s lead agency since 2009 and did not participate in the review. Media buying and planning were not part of the review, and remain with Publicis’ Spark. According to AdAge’s sources, the other finalists in the review were the Chicago offices of FCB, Escape Pod and Schafer Condon Carter. It is unclear when new work from OKRP can be expected. The agency was launched in March of 2013 by former FCB executives Tom O’Keefe and Nick Paul and is perhaps best known for its work on behalf of client Big Lots, for which the agency has served as agency of record since January of 2014.

Jeff Gooding, senior director of consumer marketing and advertising at Ace Hardware, cited the agency’s small business mindset and understanding of the company’s culture in the decision, telling AdAge, “Their insights and creative were strong and straightforward, and we’re a straightforward company.”

Petsmart Drops GSD&M, Takes Marketing In-House

Petsmart has parted ways with agency of record GSD&M and decided to take most of its marketing in-house, just seven months after signing the agency and nine since issuing a creative review, AdAge reports. The company spent $113 million in U.S. measured media last year, according to Kantar Media.

The move follows the purchase of the company by a BC Partners-led consortium in December, a deal which was finalized in March. As a result of the deal, Eran Cohen replaced Phil Bowman as executive vice president, customer service as part of the company’s new leadership team — likely the impetus for the decision. Prior to issuing a creative review last August, the company had fielded much of its advertising in-house, so the move comes as a return to an older model following the company’s short-lived relationship with GSD&M. The announcement follows Land Rover’s decision at the end of March to move all of its advertising to in-house agency Spark44. That same month, Chobani announced it would be dropping Droga5 as its agency of record, in favor of “more in-house and project-based agency partners.”

“While we appreciate the efforts of GSD&M, we’ve decided not to continue our partnership with them,” Michelle Friedman, a spokeswoman at Petsmart, told AdAge. “We will resume management of all creative work with our in-house team.”

GSD&M, meanwhile, said in a statement, “We are proud of the work we created together and wish everyone at Petsmart the best during their transition.”

GSD&M’s work for the brand included “Partners in Pethood” (featured above), a campaign directed by Christopher Guest, which debuted during the Oscars.

U.S. Navy Names Y&R Lead Agency

The U.S. Navy has selected Young & Rubicam as its lead agency, following a review, Adweek reports.

Y&R’s responsibilities encompass traditional, digital and mobile advertising, as well as media planning, research and PR. The agency’s contract runs for one year, followed by a series of four one-year options extending through 2020. According to Kantar Media, the U.S. Navy spent $39.6 million on measured media last year.

Incumbent Lowe Campbell Ewald –which IPG recently merged with Mullen to form Mullen Lowe Group — had held the account for 15 years. Last year, the U.S. navy extended its contract with the agency for one year during the review process. The news follows the agency’s loss of its share of the Cadillac business (as part of the Rogue group of IPG agencies) back in December. Lowe’s most recent work for the U.S. Navy was its “Pin Map” spot from January (featured above).

Sony Launches Global Media Review

The media reviews just keep on coming, as Sony has now become the latest to a launch a global review of its media business. “I can confirm that we are conducting a global media agency review,” a spokeswoman told AdAge. “It encompasses current media agency assignments for planning and buying.”

Sony spent $620.3 million on U.S. measured media in 2014, according to the publication. Its media business is currently divided between Interpublic’s UM (part of IPG’s Mediabrands) — who handles Sony Pictures, as well as pieces of Sony’s entertainment and electronics businesses — WPP’s Mediacom, who handles global media responsibilities for Sony’s mobile devices, and Dentsu’s Carat, who is responsible for Sony Playstation and the North American mobile business. “People familiar with the matter” told AdAge that these incumbents will likely be included in the review.

Sony, of course, joins a laundry list of advertisers who recently launched media reviews. Earlier today we shared news of Volkswagen Group’s global media review, while earlier this week BASF and GoDaddy launched global media reviews of their own. Last week, P&G, the largest advertiser in the U.S., launched a North American media review while SC Johnson concluded a review open only to roster shops by consolidating with PHD. That list is by no means exhaustive, as there are plenty of other advertisers, large and small, participating in Media Review Mania 2015.