As Big Business Pivots, It’s on Brands to Meet Consumer and Investor Demand

Over the past 40 years, two factors–technology and Wall Street–have totally rewritten how brands are built. Both drove us to short-term, transactional marketing. Technology’s impact is obvious: an upended media landscape, one-to-one customer relationships at scale, a new retail channel capable of delivering almost instantaneous gratification, the constant thrum and beat of social media. Wall…

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