
Otis is hoping to get some love in its elevator. The Farmington, Conn.-based company, which constructs and operates elevators and escalators, is rolling out its first brand campaign in 10 years. The new effort, “Made to Move You,” which includes a 70-second video, billboards and a microsite, is meant to appeal to all levels of customersarchitects and executives in the real estate community, as well as regular, upward-traveling consumers.
“The roles elevators play in people’s everyday lives sometimes go unnoticed,” said Tom Downie, VP-communications at Otis Elevator, which was founded by inventor Elisha Otis more than 160 years ago. The new work is “a rebranding and a digital transformation to help us humanize the Otis brandit’s about us personally connecting with customers and employees around the world,” he said.
It’s an uphill battle, though, as most people couldn’t care less about their elevator brand. Otis, which is owned by United Technologies Corp., already commands a sizeable share of the $22 billion elevator industry9%, according to market research firm Ibis World. But thanks to growth in key markets like China, more brands are joining the sectormeaning more competition for Otis and its key rivals, ThyssenKrupp AG and Kone Corp. In 2015, Otis posted $12 billion in revenue; it services 1.9 million elevators and escalators globally, and has installed one million more.
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