Today In Twitterverse: The “H” Word

Ariel Waldman has a problem with Twitter.

The reality of Twitter is that they refuse to warn and/or ban people who use their service to “abuse, harass, threaten, impersonate or intimidate other Twitter users” (to quote their forth line item on their TOS page). What does this mean? In short, anyone can use Twitter to consistently harass you and ruin search results for your identity and Twitter won’t execute any means of community management.

In June 2007, I unfortunately found myself on the receiving end of multiple accounts of harassment from a user on Twitter.

Caroline McCarthy, who writes The Social on c|net says Waldman is hardly the average Twitter user.

Well-known in geek circles, she’s a “social media insights consultant” who contributes to tech blog Engadget and runs her own site, Shake Well Before Use, about “art, advertising, sex and technology.” In other words, in the bubble-like culture of Web 2.0, Waldman is a sort of celebrity–and with celebrity comes scrutiny and often ugly commentary.

Waldman, who could not immediately be reached for comment, also works as the community manager at Pownce, one of Twitter’s few rivals in the microblogging space, giving her a bit of a conflict of interest in the issue.

Biz Stone of Twitter says, “Twitter recognizes that it is not skilled at judging content disputes between individuals. Determining the line between update and insult is not something that Twitter nor a crowd would do well.”

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