IT Meltdown Wreaks Havoc in San Francisco

The Guardian is reporting that Levi Strauss announced a 98% drop in second quarter profitability and a 19% decline in US sales.

The culprit, other than tight-fisted consumers, appears to be the company’s IT operation. A software disaster stopped all product deliveries in the US for seven days earlier this year.

David Bergen, Levi’s chief information officer, who came on board eight years ago to reconcile the company’s hodge-podge of systems to a SAP-centric one, has quietly left Levi’s.

Earlier this year Waste Management sued SAP for $100m over a problematic implementation.

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