Feb
22
Don’t Worry About Brand Loyalty—Focus on Creating Connections Between Customers
Posted in: UncategorizedWe are social creatures who organize around common interests and shared experiences. We’re not just college graduates, we’re Cornhuskers or Ducks or Bulldogs. We’re not just music fans, we’re Deadheads or Parrotheads or Panic freaks. Our identities are formed in association with these groups or institutions. Belonging to the group, or tribe, is central to […]
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