Feb
22
Customers Most Satisfied With Online Retail
Posted in: UncategorizedNEW YORK (AdAge.com) — According to a recent report from University of Michigan and ForeSee Results, which surveys and measures consumers' online satisfaction, satisfaction with e-commerce rose to 81.6 on the index's 100-point satisfaction-rating system, up 2% from 2006, and outperformed all other service industries in customer satisfaction.
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