Jan
18
Agencies Need to Focus on Customer Service Too
Posted in: UncategorizedWe just got back from a nice little break in New Zealand. Three weeks of hiking on glaciers and in national parks, kayaking and even sailing for a couple of hours on an America's Cup boat in Auckland. It's an absolutely beautiful country, with very nice people and could be, quite possibly, one of the nicest places on earth. And all I could think about was Bob Garfield.
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