Sep
06
We Can’t Move Forward if Cautious Marketers Stand in Way of Innovation
Posted in: Uncategorized
The marketing mantra has always been to give the customer what he or she wants, but that approach pretty much precludes giving consumers things they don't know they want or haven't thought of. And are marketers sometimes "held captive by their customers" — proclaiming they don't want an improvement or new technology because it would be too disruptive to their normal behavior?
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