Sep
07
Spotty Customer Service Haunts Free ‘Cloud’ Services
Posted in: UncategorizedNEW YORK (AdAge.com) — "Cloud" computing services — generally free applications that exist on the web such as Gmail, Twitter, Facebook, Skype, AIM, WordPress, etc. — are now woven into the lives of just about everyone on the web. But what happens when there's a problem, or as happened to Gmail last week, it simply breaks down? In the cloud, no one can hear you scream.
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