
For more than 30 years, Taylor has collaborated with some of the most innovative and influential CMOs representing the world’s leading consumer brands. During this period, I have come across two distinct types of chief marketers. One collection of CMOs seems to concentrate a majority of their efforts on the brand, 24/7. This type has a tendency to rely almost exclusively on traditional ad agencies to accomplish their marketing goals, and together, they may garner numerous accolades in the form of gold and platinum objects. We all know there is indeed a correlation between “brand-building” and gains in market share, but unscientific approaches to M&E suggest, at times, that the line drawn towards sales and profitable revenue growth is not always as direct or hard-wired as some might think.
Fortunately, many more CMOs are cut from very different cloth. I’m proud to say that Taylor has often engaged with chief marketers who not only understand the importance of brand-building, but also recognize the critical need of laddering up to a much higher place. They expect, demand and take great care to ensure brand strategy aligns directly with the CEO’s pillars of growth for their organization. This CMO possesses the ability to process information equally via the left and right hemispheres of the brain, and they are confident leaders willing to embrace ideas and direction that’s not necessarily in their wheelhouse or comfort zone.
You see, before an evolved thought-leader like this ever turns to agency partners for direction, they’d engage the likes of McKinsey or Bain to truly understand the global marketplace, the competitive landscape, their customers’ needs (five years out) and the most relevant distribution channels; to zero in on opportunities for high-margin growth on a much broader scale than most ad agencies could ever provide. And during this key phase of discovery, this highly-trained and capable CMO would work most effectively alongside fellow C-Suite members (CEO, CIO, CSO, CFO, CCO) to ensure total alignment is achieved within those areas.
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