It used to be marketers sought advertising ideas. Now they just want ideas.
As marketing moves toward products and services that forge connections with consumers, such as the Nike FuelBand, advertisers are increasingly sending out broad-scale RFPs that ask for expertise well beyond marketing. Consider Audi, which sent out a call for a “digital innovation agency,” or T-Mobile, which is searching for a “customer-service-transformation” partner.
Agency executives say the first half of 2014 has seen a flurry of these innovation requests, mainly sent to digital agencies. “People are so inundated with ads that brands need to come up with different ways to engage with a consumer and offer a utility,” said Jeff Brecker, managing director at Interpublic’s R/GA, Chicago.
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