Hasta La Creative!

In April 1998, Andy Grove, then president and CEO of Intel, the world’s largest chipmaker, introduced the idea of the strategic inflection point. He described this, in “Only the Paranoid Survive,” as “a time in the life of the business when its fundamentals are about to change. They are full-scale changes in the way business is conducted, so that simply adopting new technology or fighting the competition as you used to may be insufficient.”

This is the point at which many agencies now find themselves — though often they seem to be in denial. They moan and groan about the cost of participating in RFP-based new-business pitches, but aren’t positioning themselves to adapt to clients’ changing expectations, so they can compete for the new business.

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