Aug
07
WhatsApp for Zendesk Is Available to Businesses Starting Wednesday
Posted in: UncategorizedZendesk is bringing its customer service and engagement acumen to WhatsApp via an integration with the WhatsApp Business API (application-programming interface) that rolled out Wednesday. The company said WhatsApp for Zendesk was built on technology from its acquisition of omnichannel messaging platform Smooch in May, adding that it joins similar initiatives on platforms including Facebook…
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