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Twitter released a video showcasing protective tools for users during those times when users are being “negative, annoying, threatening or harmful.”

The video, “Tools for Improving Your Twitter experience,” explains features such as mute, which allows users to silence people they follow without them knowing, as well as block and report options. (Facebook released a series of how-to videos last year walking users through blocking people and untagging photos.)

The brand has faced flak for lack of harassment policies relating to the Gamergate scandal among others. Last June, the social-media giant launched a brand campaign to encourage people to use the service during the World Cup in light of slow user growth.

Continue reading at AdAge.com