This Story Travels With You


Travel rewards programs don’t exactly scream “creativity,” but FCB Brazil stepped way out of the box to promote the Smiles loyalty platform. Previously affiliated solely with Gol airlines, it’s now an independent business attached to a number of other global partners. The agency created Trip Book Smiles, a dedicated e-reader that contains a story with content that changes depending on where users read it.

The agency tapped one of the country’s most popular authors, Marcelo Rubens Paiva, to pen the novel, about a 40-something couple, Theo and Maia Manoela, who ditch their run-of-the-mill lives to revisit the city where they honeymooned decades earlier. Here’s the catch: The city could be Paris, Rome, Lisbon, Buenos Aires or New York, depending on where the reader is located.

According to Bruna Milet, head of marketing at Smiles S.A., the Trip Book is part of a larger program, “365 Days of Smiles,” meant to get people thinking and talking about the company year-round. Since August 2014, the company has released a new promotion or branding effort every day. Previously, the campaign found a man who had worked at the airport all his life but never set foot on a plane and gave him his first flight. It also sent an immigrant Portuguese couple back home for the first time in 60 years.

Continue reading at AdAge.com

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