Take Off Your Headphones: Agency Offices Go Eerily Quiet

Category: Beyond Madison Avenue
Summary: The strangest thing about walking into an agency these days is that you can hear a pin drop.

The confluence of open-floor plans, rampant headphone use, and a generation of phone-averse millennials has created a workplace where silence, not noise, is the new normal. Ironically, the library-like environments can be traced, in no small part, to agencies latching onto trendy ideas…

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