Make Meaningful Resolutions for Your Small Agency

It's that time of year again. We make our resolutions for the coming year and hopefully engage in steps to fulfill them. While doing this for oneself is pretty simple — lose weight, exercise more and get more sleep — making resolutions for your agency may be a bit more complex. First, you must know where you need to improve. This might seem like an easy task, but it can be pretty elusive without careful and consistent observation. Look back over the last few years. Did you fulfill your previous resolutions? Did you even make any? The following guidelines may help give you a good start at making realistic resolutions, and maybe even help fulfilling them.

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