Just When Pay-TV Cords Looked Safer, Dish Loses a Record Number of TV Subscribers


Dish Network lost a record number of TV subscribers in the second quarter as programming blackouts and price increases drove customers to seek cheaper online alternatives, reviving industrywide concerns about “cord-cutting.”

Pay-TV executives had been feeling better about the threat lately, with a strong subscriber showing by Comcast in the first quarter and sudden churn at Netflix after price hikes.

But Dish shed 281,000 pay-TV customers in the quarter, compared with a loss of 81,000 a year earlier, according to a statement from the Englewood, Colo.-based company Thursday. That marks the biggest loss of TV subscribers in any quarter. The rate of monthly customer defections, or churn, rose to 1.96% from 1.71% a year earlier, Dish said in a separate filing.

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