If You Want The Audience To Laugh, Hire A Comedian

High Jive had a reaction to the BooneOakley job posting bit.

When it comes to hunting for talent, agency executives with hiring authority tend to fish in a limited, exclusive pool. In this case, the pool has been sucked even smaller with the requisite CA Annual and One Show credentials. These honors are arguably prestigious, yet neither is particularly inclusive.

Why does an industry that allegedly embraces breakthrough and unconventional solutions never apply the bravado to selecting new employees? Why do we go for the most expected, clichéd and obvious choices?

High Jive’s grinding the diversity axe, and it’s one that clearly needs sharpening. But, for me, it’s not just about promoting racial inclusion. There are also clear business reasons for reaching well beyond one’s comfort zone.

Consider the pace at which our media environment is reinventing itself. I’m not convinced the team with a Gold Pencil is up for the real challenge of the day–reaching customers on their own terms, not the brand’s terms. Also, I don’t believe award show judges are looking for, nor measuring these things.

The fundamental question is how engaging is any well-crafted print campaign? Any TV spot, any radio spot, any piece of mail, any email, any Web site? I’d argue not all that engaging, and I’m talking about the best work here. It might be engaging for a creative director who needs a new team, but what about the consumer leafing through Rolling Stone? Will the One Show-winning double-truck hold the reader’s attention? Will it motivate purchase?

It’s not my place to say who BooneOakley ought to hire. I can only say the only award show concept I’m comfortable with, is one where the audience gets a voice. I don’t care what other creative directors think. I care what customers think.

Y&R’s New Creative Leader On Reinvention And Other Topics

The Kings’ Ransom

I’ve always argued that the great majority of agency personnel who add value to America’s biggest brands are grossly underpaid. The thought is that the copywriter, art director or account person who consistently delivers million dollar ideas to the brand(s) in their care, rarely sees that fact alter their own compensation in proportional ways.

Of course, none of that applies to this bunch. They’re getting paid.

BDA_Compensation.jpg

[via Ad Age]

Serving Customers In An Interconnected World

Brian Morrissey of Adweek is writing about Web 2.0 companies that are built on customer-centric models. He names Zappos, Etsy, Threadless, Craigslist and Yelp as leading examples and gives his piece depth by describing the lengths Zappos goes to engage with customers.

But there’s something else in the article that I’m attracted to.

Google’s home page may have nothing but a search box and links to Google’s services — which means the company is forgoing tens of millions of dollars in advertising — but it’s doing something more important: putting its customers first. Untargeted ads, even simple text links, goes the rationale, would put too steep a cost on its users.

This decision is “revolutionary,” wrote Havas Media Lab director and London economist Umair Haque on Harvard Business Online in February. “By choosing to invest in consumers over advertising, Google is a living example of a deeper truth: The future of communications as advantage lies in talking less and listening more.”

At the heart of these decisions is a simple fact of life with the Internet: Everyone is connected, and hiding behind glossy images won’t work when a Google search can turn up the good, bad and ugly of your company. In the analog world, it was different. Haque believes brands thrived on how difficult it was for people to get information. Logos, spokespersons and slogans combined to give consumers a way to make choices. But now, the Internet has turned that on its head. “The entire economic rationale for brands is gone,” Haque said in an interview. “Interaction is too easy now for brands to have power.”

That last bit is pretty tough talk. And it seems a bit misguided. Brands can’t hide behind their branding is more to the point.

Ideas Are Infinite

Sally Hogshead writing in Ad Age says “there’s no such things as the idea.”

If you can break out of the mind-set that you have to create that one almighty concept, you can stay more open to client feedback, integrate other media platforms and forage outside of your comfort zone for creative thinking.

This is good advice. Too many times I’ve watched in horror while creative staff impaled themselves on a sword for their precious big idea. It’s not necessary.

What is necessary, is the inner knowledge that ideas are infinite and your ability to create them unparalleled. Get to that place and you’re free.

Armano To Marketers: Do Something Useful

David Armano, VP of Experience Design with Critical Mass, writing in Adweek says, “Many advertisers aren’t focused on building the digital applications that people want to use; they’re focused on somehow cramming marketing into them.”

Armano’s way out of the forest:

1) Usefulness.

2) Utility.

3) Ubiquity.

He calls them the “Three U’s of Advertising in the Application Economy.”

Advertising Scandinavian Aesthetics

swedish_fashion.jpg

I’ve been looking at lifeiscarbon, from ad man Nicholas McLean, for a few weeks now. I wasn’t entirely sure what was going on there, but this post helps spell it out.

For less regular readers of lifeiscarbon® or those who may be new to the website, we thought it worth quickly restating what we do and why we do it. At it’s simplest, lifeiscarbon® is a way for us to raise awareness and interest in Scandinavian Aesthetics and particularly in the art, design, fashion and music from the region that we happen to love. Why? Partly because it provides useful research for a number of The Carbon Foundation’s own ventures (ie carbonislife® –retail concept, carbonphotography® – commercial photography, ordinaryeverday® – fashion brand and lifeiscarbon® – print edition) but more importantly because we want to help local talent. Sadly, we’ve had the privilege of knowing too many talented individuals and companies from the region who simply don’t get the critical and financial return that they deserve. This website is one of the many small ways in which we try to help them.

One reason I’m taking note of this is the geo-cultural nature of McLean’s focus. As the world becomes more global and exchange happens on the personal and community level, we see how important local culture is. That, in turn, says to us maybe our own local culture is also important, and worth supporting. What do you think, is your local culture worth supporting?

“The Conversation” Has Been Integral To Advertising For Decades

The_Ad_Men.jpg

The ever-generous Tom Asacker sent me a serious looking hard bound book, The Ad Men and Women: A Biographical Dictionary of Advertising, edited by Edd Applegate.

I finally cracked the tome and read the chapter on Howard Luck Gossage, written by academic Kim B. Rotzoll.

Here is a passage I particularly like (from page 160):

They (advertising practitioners) regard the audience incorrectly—as individuals gathered by the media to read or watch something else, the non-advertising content. Thus, advertisers never think of the assembled as their audience and, hence, feel no particular obligation to them—as, for example, does the actor. Given this erroneous premise, Gossage asserted, all sorts of sins are permissible—mind-dulling repetition, vapid messages, every conceivable abuse of taste.”

I’m thinking Gossage would have liked the internet—it’s a place where advertisers can run their own content.

Utterly Depressing Or A Necessary Reality Check?

youwillnever.jpg

Regarding Hugh MacLeod’s latest doodle, Rob at Six Sentences only takes three words to say, “Delicious. Awful. Accurate.” What say you?

DIAL 1-800-SCARPELLI NOW WHILE SUPPLIES LAST

IHAVEANIDEA went all out to promote its Portfolio Night 6. They convinced DDB/Toronto to make this video, which required Bob Scarpelli to remain incredibly still throughout the production–a trying matter for any Worldwide Chief Creative Officer.

TBWA Ain’t Scared

Stuart Elliott is in Dana Point for the 4As Conference.

He heard some top people at TBWA distance themselves from all the wallowing about change.

“Stop whining,” Lee Clow told the estimated 380 attendees. The new realities “shouldn’t be scary,” he said, because they offer “a huge opportunity for us” to become far more useful to marketer clients as they seek more effective ways to sell products.

“If you want to participate, you’ve got to start hiring young people,” Mr. Clow said, “and don’t tell them what to do — ask them what to do.”

LClow_4As.jpg

“We should just stop talking about what was,” Tom Carroll, president and chief executive at TBWA Worldwide, said.

“It’s like driving in the fog,” said Mr. Carroll, who is also the chairman of the association, known as the Four A’s. “You’re not sure what’s ahead of you, but you have to keep driving.”

“All industries recalibrate themselves,” Mr. Carroll said, illustrating his point with a rhetorical question, “How’d you like to be in the CD business?”

Speaking of the CD biz, did you hear Coldplay is pulling a Radiohead?

It’s A Good Time To Be In Stories

Steve Rubel says what some have been saying for awhile now–there’s a growing need for storytellers. He actually says, “digital storytellers,” but I don’t see the need to make that distinction. The story will be told digitally. We know that.

Harvard Business Review last month noted that most executives cannot articulate the objective, scope, and advantage of their business in a simple statement. “If they can’t, neither can anyone else,” HBR posits. That’s not good.

Remember, much of the developed world is coping with The Attention Crash. If a company can’t tell pithy, authentic stories in the right places at the right time to the right people, someone else will. For more on this, I highly recommend the book Made to Stick.

As Jason Calacanis notes, there is a big market for people who know how to create or cultivate compelling content that pulls in people. To that end my employer is starting up Edelman Studios – a virtual content house that will identify online talent and pair them with brands. Many in the Hollywood community, ex-journalists and advertising/PR creatives will orient their careers in such a direction. Don’t be left behind. There’s plenty of need here.

I reoriented my career in this direction after reading the groundbreaking book, Digital Aboriginal in 2003. Of course, copywriters are already there from a skill set perspective. It’s just about understanding clever ads aren’t going to move many consumers, but well told stories will. The digital environment is a good place for these stories, but by no means is it the only place for them to live.

Agency Heads Learn To Shape Shift

Eric Karjaluoto of Ideas on Ideas interviewed Kevin “Lovemarks” Roberts, a.k.a. Saatchi Kevin, Worldwide CEO of Saatchi.

I like his answer to the following question, even though I don’t believe Roberts is a soothsayer.

Eric: With the rapid changes occurring in today’s media space, do you believe there will be room for traditional agencies in ten years time?

Kevin: No. “Traditional” anything will be under threat. Progressive ideas-driven, consumer-focused digital communication agencies will thrive.

Wonderful Discomfort

Creativity recently hosted a roundtable with a bunch of creative luminaries from the ad biz.

Jan Jacobs, co-founder, Johannes Leonardo, had this to say:

Leo and I started the company because we feel it’s the most exciting time in advertising. The doyennes of advertising, the Bernbachs, the Cronins, were valued for bringing true business value to their clients. I think through the years, testing methodologies, research and all these formulaic structures have eroded our influence and have taken people away from this business that really should be in it. And I think all the current uncertainty has brought that value and respect and responsibility back to us. As a young company entering this marketplace, our role is to be brave and responsible, take clients into this world without fear. Because that’s what they pay us for. Everyone is out of their comfort zones, we are and the clients are. It doesn’t matter what discipline you are in, it’s a wonderful place to be.

FYI: “Doyen” is a person considered to be knowledgeable or uniquely skilled as a result of long experience in some field of endeavor.

A Clown Suit Is Still A Suit

Would you trust this “joker” with your brand?

Andrew_Bancroft.jpg

According to Creativity, many big time brands do just that.

By the way, Andrew Bancroft, a copywriter at Goodby Silverstein & Partners, is a former member of of the San Francisco-based sketch comedy group, Killing My Lobster.

No, It’s Not An Ad For Phone Sex

Undercurrent is a social interactive think tank. They help brands and agencies understand and engage with a new generation of consumers that were born digital.

It’s also where Julia Roy works.

julia_roy.jpg

Did I mention it’s where Julia Roy works?

Steve Hall did.

Emerging from the Maze

“My words are my pearls!” -Steffan Postaer

It’s refreshing to see a well known Executive Creative Director speak freely about the creative process and how fraught with humanity it is.

Coming up in the creative ranks at Leo Burnett my partner(s) and I had to compete with any number of teams looking for the same outcome: the agency’s recommendation. And then it was the client’s turn to debate and decide. This process was and is a brutal tournament. The odds are almost always against you. Even the best of us lose more than we win.

It’s a humbling journey necessarily fraught with politics.

Maybe the creative director has somehow seen his work rise to the top…again…at the expense of your work…again. It’s called cherry picking.

Maybe the client is predisposed to buying junk work and the agency, craving revenue, is obliged to give it to them. The cheesy “B” team is more than happy to provide. The copywriter has his eye on a new bass boat. The art director wants her kids in the British school. They know pleasing the client equals pleasing bonuses. Your brilliant work is left to rot behind the dead plant in your office.

My favorite culprit: the brilliant presenter who gets the nod even though her work is undeserving. Your campaign is superior but Kimmy is a better dancer. I’ve been on both sides of this one.

I’m not sure why creating ads is “necessarily fraught with politics.”

One thing I say on the job a lot is “Let’s not make this difficult.”

At its purest, making ads is hard but it never needs to be difficult. That is, it’s hard to find the perfect expression of a brand’s best attributes. But it’s difficult to put up with all the internal and client-side bullshit. The more you can quiet the noise, the better you can concentrate and consistently deliver your best work. As a creative director, I feel like it’s my job to quiet the bullshit (to the best of my ability) for the benefit of my team.

Want To Remake Marketing? Watch The River Flow.

Adrian Ho of Zeus Jones is a planner, a.k.a. one who thinks deep thoughts, and increasingly shares them via the interwebs.

As postmodernism tore apart the traditional hierarchies and relationships I had been brought up with, I felt a strong need to create new ones. To tie things back together into a new story, to help make sense of the world again.

I think this sense of feeling adrift was quite widespread. One of the books that I felt captured this phenomenon very accurately was The Protean Self. I haven’t read it for a long time, but the main thesis was that one reason for the resiliency of humans is our ability to become very fluid and adapt to “dislocations” by re-creating ourselves rather than by trying to recreate our world.

Rather than attempting to weave together a new story or structure to explain the world, I think we have all become more adaptable, more fluid and less concerned with structure and hierarchy. This is one of the defining characteristics of Generation Y and it has led to the mashup culture that we all experience today.

Marketing has created more meaningless structures than most disciplines in its attempt to disguise what is essentially a creative discipline as a “scientific” one. To me progress starts by tearing these apart and allowing the relationships between the various concepts we use to be more fluid and more dynamic.

I’m trying to think what this means in a practical sense. Does it mean copywriters are now free to write plans and planners are free to write copy? I suppose. There must be thousands of applications for this new and improved fluidity.

Rare Coinage

Can you get rich working in advertising? The answer is yes, if you start a company and someday sell it for millions. Of course, there is another answer—ascend to the top of a big time holding company and make millions each and every year.

According to Media Daily News, Michael J. Roth, Interpublic’s chairman of the board and CEO, received $1.1 million in base salary for 2007, only about a 3% raise from 2006. The company reported his total compensation–including stock awards, options and incentives–at $8.9 million, about a 16% increase over 2006. But an Associated Press calculation from the filing determined that Roth actually took in $11.1 million during the year–a 28% increase from 2006.

John J. Dooner Jr.–chairman and CEO of McCann WorldGroup, which includes Universal McCann–had a higher base salary than Roth at $1.3 million, also about a 3% raise from 2006. His total compensation, according to the filing, was $5.9 million–about 9% over 2006.

Where The Money Is

Digital advertising veterans P.J. Pereira and Andrew O’Dell caused a stir in the industry earlier this year when they left their senior posts at AKQA. Wednesday, they announced plans to launch a new full-service agency, Pereira & O’Dell.

Pereira_Odell.jpg

The two say their new San Francisco-based agency will offer clients both digital and traditional services, but won’t sell them what they don’t need, implying that both traditional and digital shops do just that.

In an interesting startup twist, the company has secured $30 million in funding — plus, the founders say, the prospect of an additional $70 million — from Brazilian investment fund ABC International. Agencies don’t normally launch with that type of capital backing.

The Wall Street Journal explores this angle:

WSJ: P.J., you have some Brazilian investment connections that you’re tapping to fund the company. Tell me about them.

Mr. Pereira: My first job in advertising was at Nizan Guanaes’s agency DM9. We never stopped talking. He was my first boss in advertising. He was my first partner. Now he is my partner again.