CMOs: How to Break Down Barriers to Reaching Data Objectives


Data is undoubtedly one of the most buzzed-about topics in marketing. But in most cases, large legacy brands are not structured to process data in order to understand where their sales are coming from, and ultimately are unable to calculate an ROI on their marketing efforts. According to a recent study, CMOs are facing major barriers to delivering on their data and digital objectives, including internal siloes, resistance to change and limited expertise in emerging technology.

For large corporations in particular, their size, structure, outdated models and old-school mentality make it very difficult to seize the opportunities presented by data. While a number of these forces and market dynamics are out of their control, in order to grow CMOs need to change their organizations to ensure success — and this includes creating a new set of processes, metrics and mindsets. So how can CMOs circumvent or break down these barriers to capitalize on data and advance their innovation agendas? Here are three steps:

1. Aim small, miss small. Changing a company’s structure and operating model won’t happen overnight. Implementing subtle changes that you know you can accomplish is a much more pragmatic approach to spark those larger shifts you’re envisioning. Often companies will recognize they have a problem and will want to do a complete global overhaul of their organization, systems and processes, and may even appoint a “czar” to spearhead it. But this type of change takes time and can be disruptive without bearing immediate results.

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