AT&T customers exit in droves as teleco looks to upend TV


AT&T, in the middle of a high-stakes effort to turn itself into a media and entertainment juggernaut, finds itself playing catch-up in its bread-and-butter businesses of wireless and pay-TV services.

Two key measures, U.S. wireless and pay-TV subscribers, came in well below predictions in the fourth quarter.

AT&T added a net 13,000 U.S. monthly wireless subscribers in the period, way under projections of about 252,000. A loss of 410,000 users of non-phone devices like smartwatches and tablets drove the disappointment.

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