Agency CEO Reminds Managers That They’re in ‘the Service Business’
Posted in: UncategorizedEarlier this week, we received what seems to be a legitimate email supposedly written by the president/CEO of a “mid-level agency” who’s not quite happy with his or her team’s recent work — or their habit of leaving the office at 5 every day.
We can’t confirm that it’s real, but it certainly reads like something a flustered boss would write. (Surely no one would create such a message for his or her own pleasure.)
Good Morning
I want to change how we manage our employees at the beginning and end of the day.
In the morning you should meet with your team and you should cover what is due that day and who it is do too.
At the end of the day you were responsible for checking the work of your employees or having the project manager of a specific client check the work and the deliverables due that day. If the work is not completed or there is a problem with the work, The employee does not go home until it is fixed or unless the project manager says it’s okay for them to go home.
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