Mar
06
Qatar Airways Readies Gen AI Agent Sama to Help Book Travel
Posted in: UncategorizedQatar Airways is giving its digital cabin crew, Sama, a generative artificial intelligence makeover to improve its customer service experience and ultimately drive sales. Sama 2.0 is a more humanlike AI digital entity, complete with expressions and simulated breathing. This is a departure from her former gamelike character appearance and signals a shift in Qatar…
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