Jul
02
How to Make (or Break) a Service Brand
Posted in: UncategorizedThe rise of the service economy is changing the way we do business. We need to think differently about branding, too. Service brands are executed as something heterogeneous, perishable, intangible — and inseparable from the service provider. This makes defining the brand and delivering a consistent experience even more vital to success.
Four Steps to a Winning Service Brand
Service brands that get it right have a few things in common:
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