PG&E doomed to wear the ‘Scarlet Twitter’
Posted in: Uncategorized Each time I log into Twitter, I feel a pang of pity for Pacific Gas & Electric. Now, I lived in Northern California for years and had no real love (or hate) for PG&E. But I still think it’s a tad unfair that the top sample post on Twitter’s front page has long been a complaint—by one of Twitter’s founders, even—about the utility company. You can’t make out the full message, but the line “waited all morning for PG&E†pretty much tells you that “Ev†isn’t in love with their customer service. You also get the bonus snippet of “without power or internet.†This criticism comes with no real context, on a page seen by hundreds of thousands of people. I tried to ask Ev, aka Twitter co-founder Evan Williams, about it, but his only response so far was a tad unfulfilling. What do you think? Is his missive a virtual sucker punch, or is it PG&E’s karmic punishment for all its outages, missed appointments and surprise rate hikes?
—Posted by David Griner
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