Why culture is about customer experience
Posted in: UncategorizedBrands are not looking for culture or collateral, they are looking for a seamlessly connected customer experience.
Brands are not looking for culture or collateral, they are looking for a seamlessly connected customer experience.
Work culture is in serious need of a reboot.
Sealing a major deal with Lego and ensuring advertising opportunities, whilst securing contributors, exclusives and writing the front page, Oliver Duff, editor at i, explains why the bottom line matters.
Welcome to Campaign’s weekly round-up of the hires, departures and promotions across the industry.
Ed Cox is leaving Forward Media as managing director to join indie creative agency Above & Beyond in the newly-created role of media partner.
Right now, 34 million people in Africa are experiencing the worst humanitarian crisis in decades, struggling to survive without food and water. But people aren’t paying attention. So we showed them what they were paying attention to instead.
The capacity for most insurance companies within Nigeria to tell Tall-tales when demands are made by insurance policy beneficiaries is alarming. The ridiculousness of the sort of excuses they give for not paying out a claim is rather comical. Hence, Leadway one of Nigeria’s most reliable insurance companies just had to call it out in this campaign.
The capacity for most insurance companies within Nigeria to tell Tall-tales when demands are made by insurance policy beneficiaries is alarming. The ridiculousness of the sort of excuses they give for not paying out a claim is rather comical. Hence, Leadway one of Nigeria’s most reliable insurance companies just had to call it out in this campaign.
I’ve been an external advertising recruiter, a “headhunter,” for the past 10 years.
After I published “The Five Secrets I Learned as a Recruiter That I Wish I Knew as a Candidate,” I was asked by several industry execs to spill my guts about the dirty little secrets inside the advertising industry — from a recruiter’s perspective.
Client FOMO
Since 2003, Las Vegas has been defined by a five-word tagline encapsulating the mischievous mystique of the nation’s adult playground: “What Happens Here Stays Here.” But within minutes of hearing about the mass shooting that terrorized the city on Oct. 1, the man who runs the ad agency behind the slogan knew it had to come down. Immediately.
It was “completely inappropriate,” says Billy Vassiliadis, CEO of R&R Partners, the longtime agency for the Las Vegas Convention and Visitors Authority. So he and more than a dozen agency staffers rushed to the agency’s suburban Las Vegas office that Sunday night, pulling the campaign and formulating a more appropriate message to capture the city’s grief and resolve.
The quick media, advertising and PR moves made by the agency by no means compare to the heroic actions taken by police officers and first responders who jumped into harm’s way amid what turned out to be the worst mass-shooting in modern U.S history. But from a business perspective, the agency’s actions spared the city’s tourism industry from potential embarrassment and created emotional bonds bridging locals and the millions of tourists who fuel the Vegas economy.
A far-fetched headline and short story that were part of a technology test mistakenly went out on the Dow Jones Newswire on Tuesday morning.
The tech giant begins spending the $1 billion it has set aside for new programming with a reboot of the 1980s NBC show “Amazing Stories.”
Disney once owned Miramax, which Harvey Weinstein co-founded. Mr. Weinstein is also a longtime Democratic donor with ties to the Clintons and the Obamas.
The MacArthur fellowship this year honors 24 artists, scholars, activists and others chosen for exceptional “originality, insight and potential.”
Who is using big data in the best way?
I usually like to get to know someone a little better before they share the brutal details of an intimate body piercing they’ve just had, but this was a marketer on a mission and her story was absorbing…
Advertising is one of the motors of our economy; and I hope everyone in government and elsewhere will realise this.
AI could be a game changer for creative working – but only if the humans get with the programme.