'Trump Family Values' Explained by The New Yorker's David Remnick


Ad Age “Media Guy” columnist Simon Dumenco’s media roundup for the morning of Monday, July 17:

If you were hoping for a low-on-Trump media scan this morning, well, I’m afraid I can’t help you. The weekend news cycle was not kind to the White House and the drip-drip of further revelations about Trump Jr.’s Russia meeting sure hasn’t been helping. But hey, there is one Trump-free item herewith — see No. 6, below, though I should warn you that it is Ed Sheeran-related. Anyway, let’s get started …

1. Nice try! In a Reuters story this mornng titled “U.S. Secret Service rejects suggestion it vetted Trump son’s meeting,” Arshad Mohammed and Howard Schneider write,

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Faber Castell: Green Nature, Mountain, Volcano

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Faber-Castell

Advertising School:Miami Ad School, Hamburg, Germany
Creative Directors:Niklas Frings-Rupp, Patrik Hartmann
Art Director:Christophe Lefevre-Henzel

Liu Xiaobo’s Death Pushes China’s Censors Into Overdrive

After Mr. Liu’s death, the number of keyword combinations that were blocked greatly increased, and images were automatically filtered in private chats, researchers said.

Don't drown in a sea of kipple

The proliferation of images in the world makes finding the right one for your campaign even more important.

Carat hires former Coke and P&G brand manager Anderton as global Diageo lead

Carat has hired Phil Anderton as global client president for Diageo, replacing Richard Morris.

Sainsbury's launches sunset countdown billboards

Sainsbury’s has taken over digital billboards at UK’s busiest stations with a countdown to sunset.

Brits to double the time spent watching videos on smartphones

People in the UK will watch 20.3 minutes of online video this year, nearly double from last year which was only 10.9 minutes, Zenith’s Online Video Forecasts 2017 predicts.

KFC shifts marketing to focus on quality and provenance

KFC is focusing on quality and provenance in shift in its marketing to change perceptions about its food in the UK and Ireland.

Oath's shot at rivalling the Facebook Google duopoly

Following the amalgamation of Yahoo and AOL into Oath, a community of advertisers has spoken in favor of competition that challenges the duopoly.

China leads global advertising M&A slowdown

Dentsu leads the pack in APAC with an acquisition value of $146m (£111.59m) and a total of six deals, as traditional players dominate, bucking a global surge of unconventional acquirers.

UK faces food insecurity 'chaos' post-Brexit

An academic study has pointed to a lack of policy around food supplies and prices due to complacency following years of stability.

EasyJet boss McCall confirmed as ITV chief executive

EasyJet chief executive Carolyn McCall will succeed ex-ITV boss Adam Crozier on 8 January next year.

Creative Industries Federation launches drive to support freelance workforce

New measures to support “ignored or poorly served” creative freelancers have been unveiled by the Creative Industries Federation.

Maker of Hit Toy Hatchimals Hatches a Plan to Win Christmas


Something is hatching this October. Spin Master, the Toronto-based company behind Hatchimals, the “it” toy of 2016, is preparing for the second iteration of its popular hatching egg toy. But unlike last year, when stores sold out in minutes and desperate parents paid as much as $500, more than eight times the original $60 price, for the privilege of having the must-have item under their Christmas tree, the toymaker will not be caught off-guard.

“It wasn’t that supply wasn’t thereit was an aggressive supply,” explained Tara Tucker, VP of global marketing and communications at 23-year-old Spin Master, which also owns Paw Patrol and Etch A Sketch. “It just caught on so quickly and exceeded anyone’s expectations.” She noted that consumers lined up for Hatchimal product drops as early as 4 a.m. in the months following the brand’s October 7 debut last year. One analyst estimated two million units were sold, generating some $80 million in revenue, according one CNN Money report.

Some retailers are dedicating more space to toys this holiday in an effort to boost sales and encourage in-store visits. JC Penney announced last week it will operate toy shops in all of its 1,000-plus brick-and-mortar stores and has doubled its online assortment as well.

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Why Marketers Are Betting on Bots


Credit: Illustration by Gabriela Zurda for Advertising Age

Since she began working for the Cosmopolitan of Las Vegas hotel in January, Rose has received dozens of marriage proposals. And so much for “What happens in Vegas, stays in Vegas”: Some guests who found her help indispensable when it came to free drinks or planning outrageous evenings continued to text her long after they split town. There’s only one difference that separates Rose from the hotel’s 5,000 other staffers: She isn’t human.

The Cosmopolitan launched Rose, a chatbot, with its core agency R/GA last winter to better interact with customers in a fun and playful way. Accessible via text, Rose functions as both a concierge and a housekeeping aide in guest services. But her missives are anything but robotic. One guest recently called her a “sultry siren”-she often uses the kiss emoji. When once asked about free champagne, she replied, “Do I look like a sugar daddy?” The hotel purposefully branded Rose to engage in a cheeky way in keeping with its slogan, “Just the right amount of wrong.”

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Everything, Including the Kitchen Sink: Inside Kohler's In-House Agency


It’s a bright, modern space with the trappings of an agency: glass-walled conference rooms, shelves lined with art, and design publications and past work on display. There’s a social media listening room, the requisite video and photo editing bays. In the production studio, a photographer leans into her shot, making sure it’s just so, getting the lighting just right on today’s model: a gleaming porcelain sink. There’s also a couch made from a bathtub.

This is the agency within Kohler Co., the company known for plumbing fixtures made and marketed with “The Bold Look of Kohler.” Tucked away in bucolic Kohler, Wisc., the shop has been luring talent over the past few years from Publicis, GSD&M and other agencies to leave behind the city-life grind for a population that hovers around 2,100, excluding the deer and wild turkeys.

A newer addition to 144-year-old Kohler is a sleek, Gensler-designed building called The Beacon, opened in 2012. The modern space, a sharp contrast from the company’s turn-of-the-20th-century factories a short drive away, is where more than 150 people handle nearly all marketing functions for the privately held company, which according to Forbes has annual revenue of $6 billion.

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In China, Bots Are Chatty Online Shop Assistants


China, the world’s biggest ecommerce market, knows what its consumers want: super-friendly customer service. That’s why its ubiquitous chatbots, working in tandem with real customer services agents to drive sales online, are a chipper lot. On Nike’s and Apple’s shops on Alibaba Group ecommerce platform Tmall, chat bots say “Hello,” out themselves as robots and offer to answer questions or pass customers on to a human.

Apple’s smart assistant introduces itself as TIMI and then adds, “I serve you wholeheartedly!” (Incidentally, it says it doesn’t know when the iPhone 8 is coming out.)

China’s emphasis on real-time customer service is something that sets it apart from the West. It was a factor in Alibaba Group’s ability to make China comfortable with ecommerce, and a reason why Alibaba beat out eBay in the early days of online shopping in China, said Michael Zakkour, VP of the China and Asia Pacific practice at consulting firm Tompkins International.

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‘War for the Planet of the Apes’ Arrives to Ho-Hum Ticket Sales

The third film in the ‘Apes’ franchise took in $56.5 million at the North American box office in its first weekend, a sluggish start.

On Advertising: Welcome to Manhood, Gillette Told the 50-Year-Old Woman

A marketing effort to get free razors in the hands of young men for their 18th birthdays has sometimes reached the wrong target.

Not content with data mining, Ancestry also keeps your DNA

I’m sure you’ve heard of Ancestry.com, the data mining site masquerading as a genealogy site, running tons of folksy ads on talk radio and cable news. For instance, the kind where someone who has always thought they were German learns they are actually Scottish. The very concept says a lot about our narcissism as much as it does our obsession with the past. On the one hand if you can claim you are a descendent of someone famous, then somehow it rubs off on you. On the other, more legitimate side, it gives you a sense of your place in history and your lineage.
Ancestry’s July 4th spot with actual descendants of the signers of the Declaration of Independence proves illustrates both sides of the coin. On one hand, I’d hate to run into any of these people at a party as you just know they’d bust out that factoid pretty quickly. And while it gives them a smug sense of pride, it is cool bragging rights that don’t mean much. On the other hand, perhaps it gives everyone a sense of how far we’ve come as a society.

However, a piece in Think Progress perfectly illustrates the dark side of how far we’ve come since embracing the internet. Ancestry, not content with mining all the data you willingly give it in the vainglorious hopes of being able to prove your relation to someone famous, is also collecting your DNA. AncestryDNA promises an analysis of your genetic ethnicity, for ninety-nine bucks and a swab of spit.

As Think Progress points out. “Ancestry.com…gets free ownership of your genetic information forever. Technically, Ancestry.com will own your DNA even after you’re dead.”

It’s in their terms of service. You know–that thing you never read.

By submitting User Provided Content to AncestryDNA, you grant AncestryDNA and the Ancestry Group Companies a perpetual, royalty-free, worldwide, sublicensable, transferable license to host, transfer, process, analyze, distribute, communicate, and display your submission for the purposes of providing Ancestry’s products and services, conducting Ancestry’s research and product development, enhancing Ancestry’s user experience, and making and offering personalized products and services. In other words: we use your Genetic Information to provide products and services to you and improve our products and services for all our users. In addition, you understand that by providing any DNA to us, you acquire no rights in any research or commercial products that may be developed by AncestryDNA using your Genetic Information.

Note the keywords here: “perpetual,” and “royalty-free.” That’s right, once you swab your cheek and send them your saliva, they can use your DNA in perpetuity for however they wish without compensating you or your heirs. And that last sentence means they can monetize your DNA.
“So what,” you say? There’s more.
In their “informed consent” section, after a litany of potential risks, there is a somewhat ominous bullet point that reads “There may be additional risks to participation that are currently unforeseeable.” Such as:

…it is possible that information about you or a genetic relative could be revealed, such as that you or a relative are carriers of a particular disease. That information could be used by insurers to deny you insurance coverage, by law enforcement agencies to identify you or your relatives, and in some places, the data could be used by employers to deny employment.

In the United States, a federal law called the Genetic Information Non-Discrimination Act (GINA) generally makes it illegal for health insurance companies, group health plans, and most employers to seek your genetic information without your consent, and to discriminate against you based on your genetic information. GINA does not protect you from discrimination with regard to life insurance, disability insurance, long-term care insurance, or military service.

By the way, this has already happened. And should it happen to you, you are out of luck because you agreed to the Terms of Service which waives liability of Ancestry DNA.

You agree to defend, indemnify and hold harmless AncestryDNA, its affiliates, officers, directors, employees and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website and Service; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Provided Content caused damage to a third party. This defense and indemnification obligation will survive this Agreement and your use of the Website and Service.

After the Think Progress article, there was a post from Ancestry.com called Setting the Record Straight: Ancestry and your DNA, which sought to clarify some of the Terms of Service.

First, we very clearly state that AncestryDNA does not “claim ownership rights in the DNA that is submitted for testing.” You own your DNA; this sentence helps make it clear that nothing we do takes, or has ever taken, that ownership from you. Second, we’re clear that because you are owner of your DNA, we need you to grant us a license to your data so that we can provide our products and services to you and our other users, as well as develop new products and services. You can revoke this right at any time by requesting we delete your data or your account.
Third, we explicitly state that we will not share your genetic data with employers, insurance providers or third party marketers without first getting your consent. We already follow this procedure, but this language makes our commitment to you explicit.

You can revoke the right by requesting we delete your data or your account. And I wonder how long it will take for them to comply with that wish?
Despite their setting the record straight post, it is important to recognize that everything in the Terms of Service the Think Progress piece mentioned is still part of AncestryDNA’s Terms of Service. Moreover, attempts to get clarifications have gone unanswered. Considering we’re approaching August, and the original piece from Think Progress was written in May, it’s unlikely any clarifications will be forthcoming any time soon.

We can’t stress it often enough: If you’re a content creator, someone signing up for a “free” service, or using the latest website created by a Big Data Disruption company who is promising something extraordinary, read every word of the terms of service. If it’s complicated, most likely it’s because they’re hiding something. And it’s probably a hell of a lot harder to find out than which Scottish Clan you think you belong to.

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