Target’s CMO Navigates Marketing Post-Security Breach


Even as the fallout from Target’s holiday security breach continues — the retailer’s chief information officer resigned last week — the brand is slowly returning to a normal marketing cadence.

Shoppers visiting its stores are being prompted to sign up for the retailer’s credit card. Social-media channels have been turned over to product and partner news. And an campaign promoting the idea of the “Target Run” will roll out TV ads March 30.

“As we got through the holidays, we took a step back and said ‘What are the things on the docket for 2014 that will support the business?'” said Jeff Jones, Target’s CMO, who is responsible for investor relations, crisis communications, public relations and marketing communications. “Because the investigation is ongoing, it requires us every week — if not more regularly — to make sure we’re very deliberate about all the things we’re doing.”

Continue reading at AdAge.com

No Responses to “Target’s CMO Navigates Marketing Post-Security Breach”

Post a Comment