Jul
01
How Should Brands Approach the Customer Experience Now and After the Pandemic?
Posted in: UncategorizedThe Covid-19 pandemic has led to an explosion in online shopping and physical store closures in the U.S. To survive, brands will need to adapt their customer experience to changes in shopping behaviors. In conversation with Adweek’s senior editor of brands Robert Klara during The Future of Shopping virtual event, Jenna Flateman Posner, vp of…
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