Hasta La Creative!

Last week, on the heels of its Volvo account loss, Arnold promoted Pam Hamlin from president of Arnold, Boston, to global president, replacing global CEO Robert LePlae.

It’s an obvious next step for Ms. Hamlin, who has been at the agency for 15 years and is no stranger to the impact of a major loss — she was promoted to president in Boston in 2006, only a few months after the shop lost decade-long client Volkswagen. She talks to Ad Age about what she’s learned from that situation and her vision for the future of Arnold.

Ad Age: Both of your promotions to leadership roles at Arnold came after marquee automotive account losses. How do you move the agency past that kind of loss?

Continue reading at AdAge.com