CBS Blackout Helps Drive Record Customer Loss for Time Warner Cable


Time Warner Cable lost 306,000 video subscribers in the third quarter, the company said today, as people fled the cable operator during its dispute with CBS and the resulting month-long blackout of the network.

While analysts were certainly expecting damage from the carriage dispute, and the company still ended the quarter with 11.4 million residential video subscribers, the drop was significantly greater than the consensus predictions of a 183,000-subscriber loss. It was also the biggest quarterly loss of video subscribers in the history of the company.

That’s not only bad news for Time Warner Cable, whose quarter was also marred by a loss of broadband customers, but for any pay-TV company looking to take on a programmer.

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