Dec
03
How Marriott Bonvoy Is Redefining Loyalty and Personalization
Posted in: UncategorizedIn this episode of The Speed of Culture podcast, Suzy founder and host Matt Britton speaks with Peggy Roe, executive vice president and chief customer officer at Marriott International. Roe shares insights on the evolution of the hospitality industry, emphasizing the impact of customer loyalty and the role of first-party data in personalizing guest experiences….
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