Listening Skills New Requirement For Brands

According to Adweek, Chrysler is intorducing a new customer-centric corporate tagline: “If you can dream it, we can build it.”

The campaign addresses topics, such as quality, fuel economy and safety. One print ad asks, “What exactly are the qualities of quality?” and features a lengthy essay on the topic that talks about “putting the customer back in charge.” The new tagline appears at the end.

“[The campaign] is part of Chrysler’s effort to listen to customers more than ever before,” said Deborah Meyer, Chrysler’s CMO. She said the carmaker’s new customer advisory board has already garnered 5,600 online responses from people who are willing to tell Chrysler which designs and features they want to see in future cars.

Brutal

Print-ad revenue at U.S. newspapers last year suffered its biggest decline since at least 1950, the Newspaper Association of America reported.

Print-ad revenue plummeted 9.4% to $42 billion in 2007. Classified ads, which account for a third of the total, were hit especially hard, down almost 17%.

The NAA’s estimate showed that while newspapers’ online-ad revenue is growing, the extra ad dollars coming from the Internet aren’t enough to offset the lost print revenue.

Reports from newspaper publishers in recent weeks suggest the falloff is worse so far this year. In February, Gannett Co.’s newspapers saw an 8.3% fall in same-newspaper ad revenue compared with ad revenue in February 2007. McClatchy Co.’s ad revenue fell 13% in February, New York Times Co.’s was down 6.6%, and Media General Inc. reported an almost 18% drop in publishing-ad revenue for the month.

“We have no evidence to show that the bottom has been reached yet,” says Gordon Borrell, chief executive of media research firm Borrell Associates.

[via The Wall Street Journal]

It's The Economist, Stupid

In a market dominated by women’s lifestyle titles, The Economist, with a circulation of 720,882 and 24% ad revenue growth in 2007, has the No.1 spot on AdweekMedia’s annual “Hot List.”

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The Economist earns dual honors this year as publisher Paul Rossi and editor John Micklethwait take home the “Executive Team of the Year” award.

New York magazine earns the accolade “Design Team of the Year”.

People.com is the recipient of AdweekMedia’s first ever “Magazine Web Site of the Year” award. Despite considerable competition from the celeb-centric blogosphere and an array of newer players chasing celebrity triumphs and scandals, People.com is one of the most trafficked magazine generated sites, growing its audience by an eye-popping 48% in 2007 and totaling 6.3 million monthly unique users.

Print, Take A Well Deserved Bow

Newspapers might be struggling, but print, particularly when it’s glossy and bound, is still a desired, trusted source for information.

According to Ad Age, new research by MediaVest suggests that readers trust print more than the web in almost every area.

Print’s fashion and beauty coverage took the trust prize by the widest margin, outstripping readers who trust websites more by 24%. Print coverage of food and cooking was more trusted by a 7% margin; print entertainment news was more trusted by 5%.

The web beat print for trustworthiness in one area: health and wellness, where readers preferred digital sources such as WebMD by 3%.

“Print offers something very, very unique, specifically around trustworthiness and authoritativeness,” said David Shiffman, senior VP-connections research and analytics at MediaVest. “The personal experience people have with it is very different from what they’re looking for and getting in the digital world.”

WTF?: Buy Some Damn Print Already

I can’t think of an online ad I like. Can you? Online content, sure. Brand supported online content even. But an ad? No. Generally speaking, online advertising is some weak shit. A fact which makes it all the harder to accept that valuable print vehicles are struggling to stay afloat because their lifeblood–print advertising–is migrating online.

Case in point: No Depression, one of the nation’s best music mags is going to stop putting out a print edition. This is a crime against music-loving humanity.

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Here’s what’s happening:

The simple answer is that advertising revenue in this issue is 64% of what it was for our March- April issue just two years ago. We expect that number to continue to decline.

The longer answer involves not simply the well-documented and industrywide reduction in print advertising, but the precipitous fall of the music industry. As a niche publication, ND is well insulated from reductions in, say, GM’s print advertising budget; our size meant they weren’t going to buy space in our pages, regardless.

On the other hand, because we’re a niche title we are dependent upon advertisers who have a specific reason to reach our audience. That is: record labels. We, like many of our friends and competitors, are dependent upon advertising from the community we serve.

That community is, as they say, in transition. In this evolving downloadable world, what a record label is and does is all up to question. What is irrefutable is that their advertising budgets are drastically reduced, for reasons we well understand. It seems clear at this point that whatever businesses evolve to replace (or transform) record labels will have much less need to advertise in print.

Okay, if labels aren’t going to run print ads in No Depression, then who is? There’s bound to be a solution somewhere. Maybe some generous trustafarians can underwrite the book. Or some generous rock stars. Or maybe a giant corporation who needs to shower itself in cool juice could underwrite the effort. ND is a Seattle operation. Microsoft could step up and run a bunch of double truck Zune ads.

Google’s Special Algorithms Now Available On YouTube’s À La Carte Menu

The Wall Street Journal is reporting on the lengths YouTube is going to help make Toyota’s wishes comes true.

The car maker paid $4 million for a new destination on the site, dubbed “Best in Jest.” Special algorithms created by YouTube find up-and-coming comedy videos on the site each week and feature them in Toyota’s designated space. “Best in Jest” rolls out next week.

Toyota also is sponsoring a sketch-comedy contest on the site called “Sketchies,” where users can post funny videos with the chance to win as much as $25,000.

The article also mentions something called a contest-maker program, which pops out custom-made contests.

“The contest platform is like an empty vessel for a great creative idea,” says Jamie Byrne, client solutions lead for YouTube.

Here’s LisaNova explaining the Sketchies 2 contest rules.

Why Agencies Need To Become Content Creators

PR man and Ad Age columnist, Steve Rubel, envisions a world where agencies are disintermediated by media companies.

Today nearly every media company (91%) offers some kind of “agency-like” services. This includes former untouchables like idea generation (88%) and creative development (79%).

The image of media companies as lumbering dinosaurs lingering toward extinction in a world of infinite content is downright wrong. They are more in sync with consumers than any other contingency in the marketing ecosystem. Their entire DNA is digital.

…it’s clear that as they get smarter the risk to agencies has never been greater.

Trade Pubs to Bring Some Cash

Variety, Publishers Weekly and dozens of other trade publications are going up for sale as the publishing company Reed Elsevier looks to get out of the uncertain advertising market.

The company’s business information unit includes some relatively well-known titles (Broadcasting & Cable, Multichannel News, New Scientist) along with sector-specific publications (Custom Builder, Microprocessor Report, Home Textiles Today). Of the 400 publications, the most prominent is Variety, the Hollywood trade magazine.

Last year, the unit had revenue of $1.76 billion with an adjusted operating profit of $233 million. Most of the revenue came from advertising. The trade show business, Reed Exhibitions, will not be sold.

Analysts estimated that Reed Business Information would fetch at least $2 billion.

[via The New York Times]

Local Business News On the Ropes

According to Ad Age, stand alone Business sections in daily newspapers are dropping like flies. Which sucks, because that’s my favorite section of any newspaper.

The Denver Post — which folded its business section into other sections on every day but Sunday — this month became at least the eighth daily to cut its stand-alone daily business section since early 2007. The Orange County Register made a similar move just a week earlier.

Some others that have cut their standalone sections include the Akron Beacon- Journal; Cincinnati Enquirer; Reno Gazette- Journal; and the Monterey Herald. In most cases, the sections continued to exist in smaller formats, consolidated into other sections.

Those moves would seem to be a boon to publishers of local business journals, who compete aggressively against dailies for breaking news, but publishers of those books say the sections had so little advertising in the first place that there’s not much to be gained by their absence.

The good news is most of the papers still maintain a business section online.

Hot Or Not Sold

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According to TechCrunch, the novelty site turned dating community HotorNot has been acquired by Avid Life Media for a sum rumored to be in the neighborhood of $20 million. Not bad for the owners, James Hong and Jim Young, who started the thing seven years ago on a whim, sans ambition or vision. TechCrunch reports that the site’s annual revenue is estimated to be “around $5 million, with $2 million in profit.” Here’s Michael Arrington with the scoop:

I spoke with Hong a few moments ago, who confirmed the acquisition, which closed on Friday, but not the price. He says he and Jim will not be affiliated with the business on a day to day basis going forward. “We’ve been working on HotOrNot for seven years now,” said Hong, adding “It’s time to break up with this girlfriend.”

Newsweek Needs Our Help

According to The New York Observer, Newsweek editor Jon Meacham speaking to an audience of about 100 graduate students at Columbia journalism school said, “Look, I need you. I’ve got people out there risking their lives right now.”

“It’s an incredible frustration that I’ve got some of the most decent, hard-working, honest, passionate, straight-shooting, non-ideological people who just want to tell the damn truth, and how to get this past this image that we’re just middlebrow, you know, a magazine that your grandparents get, or something, that’s the challenge. And I just don’t know how to do it, so if you’ve got any ideas, tell me.”

Once In A Lifetime

Katharine Weymouth, a granddaughter of the late Washington Post Co. chairman Katharine Graham and niece of Tina Weymouth, the bass guitarist in the new wave band Talking Heads, has been named chief executive of Washington Post Media, a new division that will oversee The Washington Post newspaper and its online component, washingtonpost.com.

Weymouth, 41, will also serve as the newspaper’s publisher, the fifth member of the Graham newspaper dynasty to hold that title since her great-grandfather, Eugene Meyer, bought The Post at a bankruptcy sale in 1933.

Advertisers Are Attaching to Content Sent By Email

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Advertisers are reaching a coveted demographic via lifestyle ‘zines with opt-in email newsletters, according to LA Times.

The median household income of Thrillist subscribers, for instance, is $107,000, dwarfing Sports Illustrated’s median of $63,605 and Maxim’s of $65,710.

“Magazines like Stuff and Cargo have been going under, and we’ve been taking their place in the market,” said Ben Lerer, a co-founder of Thrillist, which recently launched a Las Vegas edition. Lerer said its L.A. edition was projected to reach 45,000 recipients by next December, which would be an 86% jump from a year earlier.

The idea behind e-mail list services is simple. They bring order to the chaotic mass of information on the Web and elsewhere, seize on relevant information — or things that the services’ employees decide is relevant — and present it via e-mails to subscribers.

“We appeal to people who like to be on top of things but don’t have the time to do it,” said Gary Foodim, general manager of Very Short List.

Other media companies mentioned in the article with active email subscribers include Daily Candy, Flavorpill, Urban Daddy, Julib and Pocket Change. I’m on the Pocket Change list.

BTW

Adweek upgraded their site design.

The Fattening of America: It’s Not All Advertising’s Fault

I once interviewed at an ad agency that had a manufacturer of corn syrup on its client roster. And while it didn’t make a difference in me getting the job or not, frankly, I was really turned off by that because I’ve read countless times how the abundance of corn and corn-related products in every step of the food chain has done a number on our health. And I’m a guy who’s done my share of casino marketing.

I’d forgotten all about that agency until I started leafing through The Fattening of America: How the Economy Makes Us Fat, If It Matters, and What to Do About It by Eric A. Finkelstein and Laurie Zuckerman.

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I was sure that in this book, advertising and marketing would get the blame for America’s expanding waistlines, but the truth is more complicated than that. The authors examine every aspect of the way we live our lives these days, and how even today’s schools, jobs, and government policies have affected our collective health.

If you’re looking for a good examination of one major topic in our society, read The Fattening of America. There are lessons to be learned that relate to almost any client you have, or even your own lifestyle. And remember that we in advertising play a role in it all: we advertise the food, the grocery stores, the fast-food joints, the medications, the diet plans and the hospital services.

Special thanks to Anna at FSB Associates who provided me a copy for review.

Mind The Gap

Ever wonder what three hundred of “the most influential and successful websites” would look like if they were graphed to the greater Tokyo-area train map? No? Well, take a look anyway. The good people of Information Architects Japan have done a great job presenting a ton of information in a visually intriguing way. Each subway line (21 in all) represents a Web trend (e.g., the social networks line, the classic design line, the file storage line). All told, the map works as a handy thought-starter and crib sheet.

West Coast Optimism

Stuart Elliott’s Monday morning wake up call is all about how clients and Madison Avenue saw “the recession” coming a mile away and have already adjusted accordingly.

Whatever. Let’s click over to where the action is, shall we?

LA Times Staff Writer, Alana Semuels, paid a visit to the Rubicon Project’s offices, where “dozens of twentysomethings in jeans crowd around tables in one big room, hunched over laptops, typing away. A few play a Nintendo Wii game in the corner. One sips a beer.”

Investors may be jittery about the current economy, but Rubicon — a start-up online advertising company — isn’t worried. It hired most of its 37 employees in the last few months, and today it plans to announce it has received a new round of funding, bringing its total to $21 million in eight months.

Here’s Rubicon’s pitch to web publishers:

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Zooming In On Hyperlocal

Yesterday at the second annual BlogSavannah UnConference, social media consultant and keynote speaker, Josh Hallett, said it was interesting to see how different cities adopt hyperlocal blogging. He mentioned that Tampa and Orlando (near his home) both have lots of hyperlocal bloggers.

One of the things I look for at a conference is memes. They’re often hanging there in the air, ripe for inspection.

As it happens, today I stumbled upon EveryBlock, an aggregator play in the hyperlocal segment.

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The service is available in New York, Chicago and San Francisco, so I put Lincoln Square in the search box and bingo, the site returned news and images from the old ‘hood.

Specifically, EveryBlock returns updates on everything from business and liquor license applications to street closures. One article I found right away was this one on green building practices at an 18-unit condo development in the heart of Lincoln Square.

Rupe In Switzerland, Now Wants To Keep Paid Subscribers

A couple weeks ago my subscription to the online version of The Wall Street Journal expired, then seamlessly auto-renewed. I don’t like auto-renew and didn’t know it was on. Add to this, the Journal’s move to a free content model supported by ads, per Rupe, and I said to myself, I hope they give me a refund when they do go free.

But, today The New York Times reports that Rupe said not so fast on the free thing. When you think about it, why be free when you have people like me on auto-renew? It makes sense to keep paid subscribers.

Here’s a more twisted reason to keep things the way they are:

Dow Jones executives argue that the firewall not only generates revenue, it also creates an elite audience of high-income business-oriented readers whom advertisers pay a premium to reach. The Journal has a million paying online subscribers, some of whom also subscribe to the paper in print.

Pretzel Logic

The New York Times is running an article that says advertisers are sticking with their network broadcast commitments despite the lack of new television programming, because there isn’t a better alternative at the moment.

In a column on Wednesday, Wayne Friedman, the West Coast editor of MediaPost, noted that broadcast television continues to deliver a significant audience.

“Where can advertisers turn?” Mr. Friedman wrote. “Not to the Internet right now; it’s not ready. Some money may go to cable, as well as syndication, or even local TV. But the bulk of TV advertising points will still remain on network TV.”

The internet’s not ready? Harsh.