Hasta La Creative!

Burker King launched it’s Angry Whopper campaign in Canada that includes an interactive website to talk smack to users and fire them up for the rage that they say is inside the sandwich with angry sauce, jalapenos and pepper jack cheese. “Let’s see how full of rage you are,” the sandwich says. You don’t have a webcam to show your ire?  “NO WEBCAM?” the sandwich goads, “You must be pretty angry being stuck in 1997. Do you rollerblade to work everyday?”

You can also send an Angry-Gram (http://bit.ly/15pQ7Y) to let somebody know “they annoy the hell outta you.” Profanity, unbridled anger and insults to rollerbladers and preacher’s wives pack a lot of energy, but the insults hurled by the Angry Burger fall flat because they are, frankly, dorky. Really dorky. “You love yourself so much you would reply to your own personal ad,” and “You are bitchier than a school bus of hormonal cheerleaders.” It gets worse: “Why do you always read my email? It’s like you are working for the FBI.” The throaty, screaming voice should have a much better arsenal than this.

The approach and the technology are fresh and cutting-edge, but the sandwich seriously lacks street cred.

Jennifer Fields is an ad-enthusiast with little patience for the inauthentic.

I was speaking with a co-worker today and we began talking about how, with the recent major decrease in the economy and spending, companies have stopped using their employee’s brains and are doing the bare minimum to keep themselves afloat. This is probably the worst idea companies could do at this time.

Businesses are no longer buying marketing and advertising spots in order to save money. This move has killed off corporations and lesser known counterparts have taken their places. Why? Because the smaller companies didn’t forget to use a strategy.

It doesn’t necessarily mean that one product was better than another. It’s because the little guys took the money that they had reserved for advertising and marketing and actually used it for… surprise, those very things. They created a campaign and a strategy. While the big guys sat on their hands and saved their money, the lesser known of the two became the top seller.

Here’s another analogy to put it into perspective. Remember the guy in your high school that every girl had a crush on, but he really wasn’t that great? Well, he had a strategy… and it worked. Whether it was being rude to girls, ignoring them, or playing some other mind game, he had a strategy. The rest of the male population only knew they liked a girl and that was as far as they got.

Advertising and marketing are the same. It’s all about the strategy. And in the eyes of the consumers, when a relatively unknown product becomes better than the more well-known and ubiquitous substitutes, a great advertising campaign and strategy could really establish brand equity.

Perhaps the best strategic campaign is HBO’s “True Blood.” Not only did it have fantastic print ads, but it also introduced interactive sites, games, and a carbonated drink called “Tru Blood” that is portrayed as a synthetic blood drink in the actual show. It even brought in other vendors such as BMW’s MINI Cooper.

Let’s go back in time to the 1680’s, where the word strategy was developed. The term, meaning “to lead,” originated from the field of battle. It’s the science or art of combining and employing the means of war in planning and directing large military movements and operations.

A business could have the best product or idea, but if there’s no strategy, there’s no competition. So go to war, strategize, and be victorious.

Megan Green is a freelance propagation planner who has had her work published on PR News Wire, as well as many other outlets. Contact her on LinkedIn, Facebook, Twitter, or at megankategreen@gmail.com.

MarketingAnd is an eclectic mixture of product and service — part software-developer, part consultancy, part provider, and part business partner. It is capable of working within an established agency-client relationship and can also provide its own expertise to clients.

What do they do exactly?

MarketingAnd organically augments the number of business leads a company receives and then increases the conversion rate from lead to sale. The main difference between MarketingAnd and other lead/conversion companies is that MarketingAnd doesn’t broker lists or teach sales tactics. Its strength lies in converting visitors into leads, and leads into sales. Think of cultivating the low-hanging fruit.

Why go out and buy leads when you can simply convert the ones you already have?

Most of the time, consumers are researching due to their lack of knowledge towards specific products or services. For example, if I move from a condominium to a house, I’d have a lawn to care for. My limited knowledge in lawnmowers would lead me to various home improvement websites where I would be known as a prospect, or lead.  This is where MarketingAnd comes in, providing the necessary tools to engage visitors like me one-on-one.

Sammy James will be the first to tell you that he is a huge advocate of accountability. Thus, it’s no surprise that MarketingAnd’s suite of tools measure, qualify, and quantify. As the company expanded, it partnered with larger institutions (universities, health care companies, automotive dealers) that possessed their own marketing capabilities but didn’t track leads, cost-per-call, cost-per-sale, call volume, or closing ratio. MarketingAnd has the tools to address these issues.

One of these tools is called Form to Phone. In an Internet sales cycle, leads go from extremely hot (ready to buy) to ice cold in a very short time.  Form to Phone helps establish a quicker response time. Here’s how it works:

1. As soon as a prospect fills out a form and hits the submit button, your phone rings (wherever you are) and you’re given the person’s name and the reason for his or her inquiry.
2. You press “1″ and are instantly connected to the prospect via the number he or she provided on the form.
3. You engage the prospect in dialogue – before your competitors even have a chance.

Form to Phone also alleviates what is known as call reluctance. Call reluctance is a phenomenon where a salesperson experiences a heightened level of anxiety or apprehension before calling prospective client.  It could be so overwhelming that it decreases the total number of sales calls made and can render the salesperson useless. Because the sales cycle depends on volume and repetition, every call not made is a potential loss. Form to Phone is effective because it calls the salesperson with a lead. All the salesperson has to do is hit “1.”

Is MarketingAnd successful? According to Mr. James, its client-retention rate is between 90%-95%, and some clients have seen sales increases in the 300% range. If this seems like an appropriate fit to your business, research MarketingAnd first-hand. If you are in the higher-education business, its sister company, Get Starts, specializes in educational system needs.

Jeff Louis: Strategic Media Planner, Brand Project Manager, blogger and aspiring writer. To contact Jeff, leave a comment or contact him on Twitter or LinkedIn.

Despite the fact that Newsweek boldly claimed that the recession was over, it’s really not: On July 31st, Verizon Wireless reported a 21% decline in profits, which, as we all know by now, means massive lay-offs. In this case, 8,000 more employees, the largest lay-off since the GM debacle.  And just to keep things on the up-and-up, Verizon has already cut 8,000 jobs in 2009. It’s my guess that Verizon employees are thinking that the recession lives on…

So, not only must we disseminate information gathered from online sources, it would seem that we must do the same for magazines, newspapers, and TV newscasts; nothing can be taken at face-value.

Which brings me to Forbes and their haphazardly scattered reporting on Google. In the past 10 days, Forbes has printed stories ranging from Google being on top of the SEO game, to comparing Google to newspapers, printing a story titled, “Why Google Won’t Last Forever.” Forbes either does not understand Google’s business plan, or they’re simply pounding out headlines to gain readers. In a single week, they reported the Google demise story and a separate story on how Google Wave and Android will revolutionize telecommunications, e-mail, chat, blogging, archiving and file uploading.

By now, most people have heard of Google Voice, although relatively few know what this new offering will provide. Luckily, I signed up to test Voice, and just received my “approved” email, so I’m not certain what it does either…but I’m eager to find out. Google Voice, formerly known as GrandCentral, was a company that Google acquired in 2007 for just over $50 Million. Despite the nearly two-year wait, the bugs have supposedly been put to rest and the service is ready for beta testing. Below is Google’s video explanation of Google Voice.

Google Voice has a singular main idea: “one phone number for all your phones, for life.” This single phone number will, in essence, combine all your phone numbers, including cellular, office, home, vacation home, etc. To use the service correctly, the phone number provided by Google Voice will be your main phone number. Depending on the party calling, Google Voice will route the call to the appropriate telephone, or even ring all of the phones simultaneously. Thus, calls coming from family members can be set up to ring your mobile and home phone; business calls, depending on how easily you want to be found, can ring both your office and your cellular (or your office, cell, home and vacation number). If your Google Voice number receives a text message, it automatically routes to your cell phone.

Google has also enhanced the original service by adding a transcription service which transfers all of your voice mails into text which users can then append, adding notes or tags for future searching. Voice will also include a friend setting, which routes calls from designated people straight to voicemail, home phone, cell phone, etc. Users can access Google Voice via computer or telephone, and the system tracks all received calls, missed calls, text messages, placed calls, and will even record phone calls. Although not “live” at this time, Google Voice and Gmail will be fully integrated in the future, providing a single source point for all personal and business communications. As an added benefit, if you happen to receive a text message while on your computer, you can simply use the Google Voice interface on your computer to respond.

Google Voice includes a teleconferencing feature for calls of up to 6 people, plus the ability to record the teleconference. International calls can be made at about the same rate that Skype currently offers.

As for costs, with the exception of International calling, the service is very affordable: It’s free.

With Android, Wave, and Voice all nearing release stage, it would seem that Google’s position is where it’s always been…in front of the competition.

Jeff Louis: Strategic Media Planner, Brand Project Manager, blogger and aspiring writer. To contact Jeff, leave a comment or find him on LinkedIn or Twitter.

If you spend much time watching TV, you’ve probably heard of Justin Case. Who is he, you ask? Aside from being the handsome, floppy-haired spokesman for Safe Auto Insurance, here’s what we know about him:

• On his desk, you’ll find a gumball machine, coffee mug, photo with friends, and a reminder of a 4:30 meeting
• He’s a Prius owner
• The ladies think he’s sexy
• He makes public appearances
• He gives away roadside assistance kits
• He has his own fan page on Facebook
• You can even call him at 1-800-SAFE-AUTO x84555

Justin Case, the eponymous spokesman created by Columbus-based agency Paul Werth Associates, is also known as Chicago-based actor Tim McCarthy. The character, loosely based on Jim from “The Office” and featured in TV commercials, print, and multimedia, is known to Safe Auto consumers. In fact, three out of four consumers surveyed think he’s a real Safe Auto employee. According to Justin’s Facebook fan page, some consumers believe they’ve spoken to Justin on the phone before.

So what’s next for Justin Case? Apparently, a love interest. Sources at Paul Werth say to look for Katie to make an appearance in a future campaign. Sounds like a match made in auto insurance heaven.

Sara Barton is a copywriter, social media strategist, and avid blogger who is in search of her next opportunity. Contact her via Twitter, LinkedIn, or her blog.

It’s out there and everyone’s talking about it. It’s been proven to give companies an edge on competition and the ability to form a bond with customers. So why aren’t you involved in social media yet?

As a freelancer in social media, I’ve noticed that there are numerous corporations that are still not involved with Twitter, Facebook, or anything on the Internet beyond a website and an email. This is, in essence, what it would be like when everyone started to advertise on the television when it was first invented and a company simply ignored it and kept to the “old school” ways of handing out fliers to people. Although it is important to respect the more traditional ways of advertising, you must also incorporate the new to properly promote and advertise your company and brand (my fellow Beneath the Brand blogger Jon Leung agrees – check out his post Marketers’ Dilemma: Facebook or Twitter).

The best thing about social media – it’s easy and free. At the moment, I recommend starting with Twitter because, as I’m sure you’ve heard, it’s becoming more and more similar to the dot com boom (i.e. don’t be the last one to figure it out).

Look at Twitter this way: imagine all your customers coming together on a daily basis and talking about topics that pertain to you and your company, thereby spreading even more information about your company and gaining more recognition and consumers.

Let me use a company as an example that I am currently involved with: Dolphin Blue, Inc. Dolphin Blue helps businesses go green through its office supplies. If you thinking of promotion from a networking standpoint, the first thing you would do is to find a group that matches your interests, in this case, any green groups that deals with the ecosystem or world health. You would then attend the group sessions, meet people who have those same interests, and start conversations with them about your company. Twitter is exactly like this, only on a much larger scale.

After creating a Twitter account, log on to www.search.twitter.com and search (#green) for people talking about green issues. “Follow” them, re-tweet things they’ve tweeted that you agree with and *poof,* people will start following you, re-tweeting things you’ve posted, and, most importantly, become aware of your services. And thus, networking and building your business starts on a national level. The more people you meet, the more people who talk about you and your company.

Within four hours of Dolphin Blue publishing its Twitter account, it had six mentions and 26 followers! On day two, those numbers grew to 14 mentions and 93 followers. Imagine how many more people it’ll reach within the next week, month or year.

I think Griffin Farley of 22squared said it best. “Don’t plan for the ones you reach, plan for the ones they reach.” It’s all about who you know, right?

Megan Green is a freelance propagation planner who has had her work published on PR News Wire, as well as many other outlets. Contact her on LinkedIn, Facebook, Twitter, or at megankategreen@gmail.com.

Did you get the RFP?

Did you receive Current’s RFP? The cable network is in search of an agency to “…formulate a brand/ad strategy that communicates who Current is through compelling, inspiring, and even controversial advertising.” Sounds like a client that would be great for your roster, right? One that would challenge the creative department’s expertise, and possibly land your agency on the front page of Creativity.

The RFP wasn’t selective…it went out to everyone. It’s understandable that you could have been missed…things have been crazy, especially with most of your effort being spent on cost reductions and reviewing financials. You’ve made difficult decisions lately; downsizing, reducing benefits, cutting pension plans, ending bonus payouts, maybe even dumping the “not-so-free” coffee service. Decisions affecting real people, a responsibility greater than many could bear. The only solace: you’re not alone.

However, it’s never good policy to miss out on new business opportunities. If you missed the RFP, read on.

History tells us…

Once upon a time, broadcast television experienced explosive growth; it began at the close of WW II and roughly ended around 1960, with eighty-five percent of U.S. households owning a television set (a 500% growth rate). Decades later, the Internet did the same thing, at a faster rate and in much higher revenues. In hindsight, we wonder, “how could anyone have missed these opportunities?” Yet, some did. The chart, below, compares the first fourteen years of ad revenue growth for TV (blue), Cable (red), and Online (green):

It’s happening again with Social Media (SM), a tsunami that grows daily…(let us pause to let the information sink in). Every day Social Media reinvents itself, converting commonplace consumers into informed users. Exponentially. It’s mashable, interlacing various user “platforms” (Facebook, Twitter, Digg, etc.) together, allowing users to choose one platform and also access all of the others. If you’re so inclined, you can even download a new desktop that will integrate all SM for you. SM is not comprised of stand-alone applications, and if you consider SM as a media tactic, you’re on the wrong track.

What do you do?

Wake up! Your agency is out of alignment: your strategy’s obsolete if it doesn’t capitalize on Social Media opportunities. Scrap the current strategy–even if it’s working. Meet with your staff. You may not be “in the know,” but your employees use SM on a daily basis. Use these resources to determine your SM strategy. Start a Twitter profile. Add your company profile to LinkedIn and Facebook. Begin an agency blog. Ensure your website has an RSS feed. Become content-oriented. If your specialty is automobiles and healthcare, tell the world how to weather the storm. Show them how to succeed. Invite them to contact you. Become the “go-to” for information regarding your agency’s strengths. Connect with your current clients…it is your singular purpose. Once you’ve engaged them, reach out and captivate new ones. In a meeting last week concerning the fall of newspaper, Google CEO Last week, Google’s CEO told the newspaper industry: Innovate to survive.

Today, I’m telling you: Be bold. Do great things.

Jeff Louis is a Strategic Media Planner, Project Manager, and New Business Coordinator. His passion is writing, contributing to BMA as well as freelancing. He’d love to hear from you: linkedin.com/in/jefflouis or twitter.com/jlo0312.

As far as advertising is concerned, getting the message across is one thing but considering the logical intelligence of the viewing market to which it is aimed at penetrating is another. In short, there are some advertisements that really do not care if their ad campaigns make sense or not. A simple word or two is all that matters for endorsing companies, normally terms that associate their brand to the consumer’s mind.

But while imagery is one thing, it is apparent that there are a lot of ads that do not make sense at all. Some call them wasted money and opportunity while others look at simply creating an image towards placing brand awareness for products and services.

With these tactics in mind, many people will agree, is it really for strategic management or plainly for conning people into intellectual proportions on the whole advertising paradigm.

We all have our personal advertising bugbears. I am frequently dumbstruck by the portrayal of young men as henpecked morons, perennially outmanoeuvred by their vastly superior girlfriends. And I can’t be the only person bothered by the ambulance-chasing personal injury adverts – the “no win, no fee” propaganda packs of the compensation culture.

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